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Compare Hyland OnBase and NetDocuments 
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At a Glance
Market Segments
Enterprise (52.1% of reviews)
Small-Business (48.3% of reviews)
Entry-Level Pricing
No pricing available
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Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseNetDocuments
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in ease of use with a score of 8.3, while NetDocuments trails behind at 7.8. Reviewers mention that OnBase's intuitive interface and streamlined workflows significantly enhance user experience, making it easier for teams to adopt and utilize the software effectively.
- Reviewers say that OnBase offers superior quality of support, scoring 8.3 compared to NetDocuments' 7.3. Users on G2 highlight OnBase's responsive customer service and comprehensive training resources, which help organizations resolve issues quickly and efficiently.
- Users report that OnBase has a better ease of setup score of 7.7, while NetDocuments scores 6.9. Reviewers mention that OnBase's straightforward installation process and clear documentation make it easier for IT teams to implement the software without extensive downtime.
- Reviewers mention that NetDocuments is more popular among small businesses, with 48.3% of reviews coming from this segment, while OnBase is favored by enterprises, with 56.6% of reviews. Users say that this distinction reflects the scalability and complexity of OnBase, which is better suited for larger organizations with more extensive document management needs.
- G2 users report that both products have a strong product direction, with OnBase scoring 8.0 and NetDocuments slightly higher at 8.1. However, users mention that OnBase's commitment to continuous improvement and feature updates, such as enhanced security protocols, positions it as a forward-thinking choice for businesses looking to future-proof their document management solutions.
- Users on G2 highlight that while both products meet requirements well, OnBase edges out with a score of 8.7 compared to NetDocuments' 8.3. Reviewers say that OnBase's robust features, such as advanced workflow automation and integration capabilities, provide a more comprehensive solution for organizations with complex document management needs.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableNetDocuments
LEARN (Add-On Solution)
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Take advantage of this collection of new products to gain a deeper, more actionable understanding of both your documents and how people use and engage with those documents. With LEARN, you will make your content an even more powerful, productive, and intelligent engine for growth and success.
- Enterprise Search
- Analytics
Free Trial
Hyland OnBase
Free Trial is available
NetDocuments
No trial information availableRatings
Meets Requirements
8.8
165
8.3
24
Ease of Use
8.3
287
7.8
24
Ease of Setup
7.6
199
6.9
7
Ease of Admin
8.1
89
7.4
7
Quality of Support
8.3
147
7.3
20
Has the product been a good partner in doing business?
8.9
87
7.9
7
Product Direction (% positive)
7.9
159
8.1
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time & Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Legal Document Management
Not enough data
Not enough data
Accessibility - Legal Document Management
Not enough data
Not enough data
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
Not enough data
8.8
73
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.2
72
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
91
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.1
82
Not enough data
8.7
73
Not enough data
8.6
68
Not enough data
9.0
79
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.6
86
Not enough data
8.5
72
Not enough data
8.7
73
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and NetDocuments are categorized as Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, Enterprise Content Management (ECM), and No-Code Development Platforms
NetDocuments is categorized as Legal Document Management, Legal Practice Management, Cloud Content Collaboration, and Enterprise Search Software
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetDocuments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.7%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.1%
Other
43.3%
Law Practice
44.8%
Legal Services
24.1%
Venture Capital & Private Equity
6.9%
Real Estate
6.9%
Renewables & Environment
3.4%
Other
13.8%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
NetDocuments has no discussions with answers
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