Link copied to clipboard # Mojo Helpdesk vs Zendesk for Customer Service Comparison - What are their main differences? Share [ Export ](/compare/mojo-helpdesk/zendesk-for-customer-service/export.csv) Mojo HelpdeskZendesk for Customer Service[+ Add Product](#) Pricing **Mojo Helpdesk** Free Trial **$14.00** 1 Agents Per Month · TEAM **Zendesk for Customer Service** Free Trial **$19.00** 1 user per month billed annually · Support Only (Team) **Pricing Insights** from reviews Time to Implement **Mojo Helpdesk** 2 months Based on 28 responses **Zendesk for Customer Service** 2 months Based on 1118 responses Return on Investment **Mojo Helpdesk** 15 months1 month sooner Based on 25 responses **Zendesk for Customer Service** 16 months Based on 843 responses Perceived Cost **Mojo Helpdesk** $$$$$ **Zendesk for Customer Service** $$$$$ Average Discount **Mojo Helpdesk** 14%4% more **Zendesk for Customer Service** 10% ![Mojo Helpdesk](https://images.g2crowd.com/uploads/product/hd_favicon/521dbf9585496616e1346a0f5fbc54f3/mojo-helpdesk.svg "Mojo Helpdesk") ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Mojo Helpdesk** [ Bugs (1) ](https://www.g2.com/products/mojo-helpdesk/reviews?filters%5Bsentiment_snippet%5D=1782845&qs=pros-and-cons#reviews)[ Button Issues (1) ](https://www.g2.com/products/mojo-helpdesk/reviews?filters%5Bsentiment_snippet%5D=1781111&qs=pros-and-cons#reviews) **Zendesk for Customer Service** [ Ease of Use (532) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?filters%5Bsentiment_snippet%5D=1641133&qs=pros-and-cons#reviews)[ Features (402) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?filters%5Bsentiment_snippet%5D=1637247&qs=pros-and-cons#reviews)[ Missing Features (217) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?filters%5Bsentiment_snippet%5D=1640358&qs=pros-and-cons#reviews)[ Learning Curve (183) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?filters%5Bsentiment_snippet%5D=1642915&qs=pros-and-cons#reviews) Integrations **Mojo Helpdesk** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/mojo-helpdesk/integrations) **Zendesk for Customer Service** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dad63cb7954c989da3523a03418e408b/ada-support-inc-ada.png "Product Avatar Image") Ada ](https://www.g2.com/products/ada-support-inc-ada/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7c291b02b4321fd24c2a3e962323b51/adapt-ideations.jpg "Product Avatar Image") Adapt Ideations ](https://www.g2.com/products/adapt-ideations/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/zendesk-for-customer-service/integrations) Screenshots **Mojo Helpdesk** ![Mojo Helpdesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214848/Best-Help-Desk-Software.png) **Zendesk for Customer Service** ![Zendesk for Customer Service screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/118635/9.2-Agent-wraps-up-the-conversation--_5_.png) **Ratings** from reviews Meets Requirements **Mojo Helpdesk** 8.7 8.7200 **Zendesk for Customer Service** 8.6 8.65,259 Ease of Use **Mojo Helpdesk** 8.9 8.9204 **Zendesk for Customer Service** 8.5 8.55,540 Ease of Setup **Mojo Helpdesk** 8.8 8.8116 **Zendesk for Customer Service** 8.0 8.03,394 Ease of Admin **Mojo Helpdesk** 8.9 8.9122 **Zendesk for Customer Service** 8.2 8.23,190 Quality of Support **Mojo Helpdesk** 8.8 8.8169 **Zendesk for Customer Service** 8.4 8.45,085 Has the product been a good partner in doing business? **Mojo Helpdesk** 8.9 8.9114 **Zendesk for Customer Service** 8.4 8.43,113 Product Direction (% positive) **Mojo Helpdesk** 8.6 8.6200 **Zendesk for Customer Service** 8.0 8.04,904 **Features** ratings from reviews Customer Self-Service 7.8 55 8.2 1,799 Social Customer Service 8.3 22 8.4 843 Shared Inbox 8.2 19 8.1 425 Help Desk 8.0 190 8.6 3,873 AI Customer Support Agents Not enough data 8.3 119 Conversational Support Not enough data 8.1 1,098 Customer Service Automation Not enough data 7.9 120 Digital Customer Service Platforms Not enough data 8.1 80 Live Chat Not enough data 8.3 2,705 Proactive Notification Not enough data 8.4 198 Chatbots Not enough data 8.2 614 Complaint Management Not enough data 8.2 897 Workforce Management Not enough data 8.7 28 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 29.1% Mid-Market(51-1000 emp.) 56.0% Enterprise(\> 1000 emp.) 15.0% Small-Business(50 or fewer emp.) 29.1% Mid-Market(51-1000 emp.) 56.0% Enterprise(\> 1000 emp.) 15.0% Small-Business(50 or fewer emp.) 40.8% Mid-Market(51-1000 emp.) 45.9% Enterprise(\> 1000 emp.) 13.3% Small-Business(50 or fewer emp.) 40.8% Mid-Market(51-1000 emp.) 45.9% Enterprise(\> 1000 emp.) 13.3% **Reviewers' Industry** [![Mojo Helpdesk](https://images.g2crowd.com/uploads/product/hd_favicon/521dbf9585496616e1346a0f5fbc54f3/mojo-helpdesk.svg "Mojo Helpdesk")](https://www.g2.com/products/mojo-helpdesk/reviews) Mojo Helpdesk Information Technology and Services 17.1% Primary/Secondary Education 15.4% Education Management 13.7% Computer Software 4.7% Hospital & Health Care 3.8% Other 45.3% [![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")](https://www.g2.com/products/zendesk-for-customer-service/reviews) Zendesk for Customer Service Computer Software 14.1% Information Technology and Services 12.6% Financial Services 5.9% Retail 5.1% Consumer Services 4.4% Other 58.0% Alternatives **Mojo Helpdesk Alternatives** ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") [ Zoho Desk ](/products/zoho-desk/reviews) ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") [ Help Scout ](/products/help-scout/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) **Zendesk for Customer Service Alternatives** ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") [ Hiver in Gmail ](/products/hiver-in-gmail/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") [ Front ](/products/front/reviews)