1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Zendesk for Customer Service Discussions](https://www.g2.com/products/zendesk-for-customer-service/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") ![Reward for good Zendesk for Customer Service reviews](https://images.g2crowd.com/uploads/medal/image/1000566/c08282b640f34793960da9e3761fcf9f.svg "Reward for good Zendesk for Customer Service reviews") ](/products/zendesk-for-customer-service/reviews) [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) (6,997)4.3/5 "Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide." Show More * * * ### 133 Discussions ### 199 Participants ### 55.0 Nps Score Already have Zendesk for Customer Service? ### All Zendesk for Customer Service Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # How is Zendesk Support Suite transforming the customer service experience in various industries? ](/discussions/how-is-zendesk-support-suite-transforming-the-customer-service-experience-in-various-industries) How is Zendesk Support Suite transforming the customer service experience in various industries? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 6 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What can you do with Zendesk? ](/discussions/what-can-you-do-with-zendesk) What can you do with Zendesk? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is Zendesk Support Suite? ](/discussions/what-is-zendesk-support-suite) What is Zendesk Support Suite? [ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software) [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * \<0\>0\>Upvotes * * * 4 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Zendesk Support Suite used for? ](/discussions/what-is-zendesk-support-suite-used-for) What is Zendesk Support Suite used for? * * * \<0\>0\>Upvotes * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # Is there a free version of Zendesk? ](/discussions/is-there-a-free-version-of-zendesk) Is there a free version of Zendesk? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 7 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Is zendesk any good? ](/discussions/is-zendesk-any-good) Is zendesk any good? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 8 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![DD D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DD D.") DD Loading... [DD D.](https://www.g2.com/users/5fdc80f8-90ee-44d5-a0fc-6aba54494701 "DD D.") • 6 months ago s s More Options - [ # test ](/discussions/zendesk-for-customer-service-test) test [ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Conversational Commerce Platforms ](https://www.g2.com/tags/conversational-commerce-platforms)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ AI Customer Support Agents Software ](https://www.g2.com/tags/ai-customer-support-agents-software)[ AI Agents For Business Operations ](https://www.g2.com/tags/ai-agents-for-business-operations)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Customer Service Automation Software ](https://www.g2.com/tags/customer-service-automation-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") EU Loading... [Elena U.](https://www.g2.com/users/ad24c965-c771-4420-9de2-1aaf0d120ef7 "Elena U.") • about 4 years ago Consultant Consultant More Options - [ # What is the best way to translate/integrate current content into Zendesk Guide? ](/discussions/what-is-the-best-way-to-translate-integrate-current-content-into-zendesk-guide) If we already have content on a FAQ page on our website, but in a different language, what would be the best way to integrate that into Zendesk Guide (help center)? Is there any really effective alternative to translating and adding each article, one by one? [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Suraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj S.") SS Loading... [Suraj S.](https://www.g2.com/users/8386d615-91a6-409c-bc23-5c3faf32620c "Suraj S.") • about 4 years ago Colossians 3:23 Colossians 3:23 More Options - [ # Is there a way to set auto answer for emails while we are away? ](/discussions/is-there-a-way-to-set-auto-answer-for-emails-while-we-are-away) Sometimes we are out of the office and we need an automated system to answer on our behalf, we need the auto-answer option for such cases. [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 4 years ago More Options - [ # When pushing SELL to OP1, is there a way to get notified that a problem is being worked on? ](/discussions/when-pushing-sell-to-op1-is-there-a-way-to-get-notified-that-a-problem-is-being-worked-on) i.e. when getting an "internal errors - SASO has been contacted" page. [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Complaint Management Software ](https://www.g2.com/tags/complaint-management-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Google Workspace for Sales Software ](https://www.g2.com/tags/google-workspace-for-sales-software)[ Google Workspace Communication Tools ](https://www.g2.com/tags/google-workspace-communication-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-for-customer-service%2Fdiscuss%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.) 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