Mojo Helpdesk Pricing Overview

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Mojo Helpdesk Pricing Key Insights

Last updated on Apr 09, 2026

Mojo Helpdesk offers 3 pricing editions, starting from $14 to $34 . Mojo Helpdesk pricing tiers are designed to support different usage levels and team sizes. Mojo Helpdesk also offers a free trial. Compare the Mojo Helpdesk pricing table below to figure out the best fit for your needs. Some plans may require you to contact Mojo Helpdesk for custom pricing.

TEAM — $14 / 1 Agents Per Month

BUSINESS — $24 / 1 Agents Per Month

ENTERPRISE — $34 / 1 Agents Per Month

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

TEAM

$14.00

1 Agents Per Month

Only $14/mo per agent. Get all the features you need for your internal IT or maintenance helpdesk, plus many others to run a fully functioning customer service department. (*) One-year subscription: a 10% discount is available for all businesses. (**) A 25% is available to educational and non-profit organizations the enterprise plan yearly subscription.

BUSINESS

$24.00

1 Agents Per Month

Have access to the full-suite of Mojo Helpdesk features for $24/mo, per agent. With all of the features as in TEAM, plus a lot more and plenty of storage, queues, forms, triggers, and automation. (*) One-year subscription: a 10% discount is available for all businesses. (**) A 25% is available to educational and non-profit organizations the enterprise plan yearly subscription.

ENTERPRISE

$34.00

1 Agents Per Month

For just $34/mo per agent, with ENTERPRISE you get all of the features included in the Enterprise plan, plus more! This plan is ideal for businesses that run a mission-critical ticket tracking and helpdesk. (*) One-year subscription: a 10% discount is available for all businesses. (**) A 25% is available to educational and non-profit organizations the enterprise plan yearly subscription.

Get a free 14-day free trial or select from Mojo's three pricing options starting at $29/mo and up to $300/mo with absolutely zero hidden fees. Save 10% on annual plans. Educational and non-profit organizations enjoy a 25% discount for annual plans.

Pricing information for Mojo Helpdesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Mojo Helpdesk must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Mojo Helpdesk Pricing FAQs

Generated using AI

According to G2 reviews of Mojo Helpdesk, the pricing is best suited for small businesses and mid-market organizations, particularly in education, IT services, and non-profits. G2 reviewers from K-12 and higher education institutions frequently praise Mojo Helpdesk's pricing as affordable and feature-rich for their needs, with Google Workspace integration being a key draw. Small IT teams benefit most from the TEAM tier, while mid-market organizations managing multiple departments gravitate toward the BUSINESS tier. The ENTERPRISE tier appeals to larger organizations requiring HIPAA compliance or dedicated support. G2 users consistently note that Mojo Helpdesk's pricing structure makes it accessible for budget-constrained teams without sacrificing core helpdesk functionality.

Mojo Helpdesk does not offer a permanent free version, but G2's pricing data for Mojo Helpdesk confirms a free trial is available for evaluation. Mojo Helpdesk's paid plans start at $14/month per agent for the TEAM tier, which includes full ticket tracking, SLA monitoring, automation, knowledge base, SSO, and Google integration. Upgrading to the BUSINESS tier at $24/month adds escalation rules, ticket merging, round-robin assignment, KPI tracking, and phone support. The ENTERPRISE tier at $34/month further unlocks advanced reporting, HIPAA compliance, a sandbox environment, automated exports, and a dedicated account manager. Annual subscriptions offer a 10% discount, with 25% available to educational and non-profit organizations.

G2 reviewers consistently praise Mojo Helpdesk's pricing as a standout advantage, with many explicitly comparing it favorably to pricier alternatives. Reviewers from small businesses and mid-market companies frequently highlight the cost-effectiveness, with phrases like "excellent value," "unbeatable pricing," and "cost-effective alternative to ServiceNow." One G2 reviewer noted Mojo Helpdesk "can almost compete with SaaS products that are as much as 30x more expensive per user." However, a small number of G2 users flag concerns, including one who found Mojo Helpdesk expensive compared to free alternatives like Spiceworks, and another noting costs can escalate with agent count. Overall, G2 reviews of Mojo Helpdesk reflect strong value sentiment, particularly for budget-conscious teams.

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Mojo Helpdesk Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros Show More

Various alternatives pricing & plans

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Pricing information for the above various Mojo Helpdesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Mojo Helpdesk Comparisons

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