Compare Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Sales

At a Glance
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Star Rating
(576)4.0 out of 5
Market Segments
Small-Business (59.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans

Adobe Commerce (formerly Magento Commerce) vs Dynamics 365 Sales

When assessing the two solutions, reviewers found Dynamics 365 Sales easier to use, set up, and administer. Reviewers also preferred doing business with Dynamics 365 Sales overall.

  • Reviewers felt that Adobe Commerce (formerly Magento Commerce) meets the needs of their business better than Dynamics 365 Sales.
  • When comparing quality of ongoing product support, reviewers felt that Dynamics 365 Sales is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Adobe Commerce (formerly Magento Commerce) over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information available
Dynamics 365 Sales
No trial information available
Ratings
Meets Requirements
8.4
467
8.1
1,285
Ease of Use
7.2
480
7.4
1,291
Ease of Setup
6.4
308
7.2
411
Ease of Admin
7.4
284
7.6
383
Quality of Support
7.1
414
7.5
1,126
Has the product been a good partner in doing business?
7.5
261
7.8
378
Product Direction (% positive)
7.1
457
6.3
1,266
Features by Category
Not enough data
7.9
1,195
Sales Force Automation
Not enough data
8.1
964
|
Verified
Not enough data
7.9
679
|
Verified
Not enough data
7.9
903
|
Verified
Not enough data
7.8
970
|
Verified
Not enough data
7.6
735
|
Verified
Not enough data
7.9
866
|
Verified
Not enough data
7.6
729
|
Verified
Not enough data
7.8
719
|
Verified
Not enough data
8.0
768
|
Verified
Marketing Automation
Not enough data
7.6
754
|
Verified
Not enough data
7.5
732
|
Verified
Not enough data
7.8
820
|
Verified
Not enough data
7.6
642
|
Verified
Customer Support
Not enough data
8.0
708
|
Verified
Not enough data
7.8
672
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
7.7
603
|
Verified
Not enough data
7.9
630
|
Verified
Reporting & Analytics
Not enough data
7.9
896
|
Verified
Not enough data
7.9
945
|
Verified
Not enough data
7.7
783
|
Verified
Mobile & Social
Not enough data
7.5
556
|
Verified
Not enough data
7.6
550
|
Verified
Not enough data
7.4
620
|
Verified
Platform
Not enough data
8.1
293
|
Verified
Not enough data
8.1
307
|
Verified
Not enough data
8.2
301
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
275
|
Verified
Not enough data
7.7
291
|
Verified
Not enough data
7.8
254
|
Verified
Integration
Not enough data
7.9
297
|
Verified
Not enough data
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
7.5
11
Not enough data
Visitor Behavior
8.5
11
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
Templates
7.9
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
Personalization
7.9
11
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
7.3
10
Not enough data
7.6
9
Not enough data
7.3
10
Not enough data
6.5
9
Not enough data
7.0
10
Not enough data
Multichannel
7.7
10
Not enough data
7.7
10
Not enough data
7.2
9
Not enough data
Administration
6.8
10
Not enough data
6.7
10
Not enough data
6.7
10
Not enough data
7.6
9
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
7.9
23
Not enough data
Merchandising
8.1
20
Not enough data
7.7
22
Not enough data
8.2
22
Not enough data
7.8
20
Not enough data
7.4
22
Not enough data
Analytics
8.0
22
Not enough data
8.0
22
Not enough data
Administration
7.9
23
Not enough data
8.3
23
Not enough data
8.5
11
Not enough data
Administration
8.3
8
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Integrations
8.5
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Cart Management
8.3
9
Not enough data
9.3
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.8
384
Not enough data
Headless Commerce
8.0
41
Not enough data
8.4
42
Not enough data
7.9
39
Not enough data
8.6
44
Not enough data
8.6
44
Not enough data
Generative AI
8.3
23
Not enough data
8.1
23
Not enough data
Agentic AI - E-Commerce Platforms
7.1
16
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
7.7
16
Not enough data
7.1
16
Not enough data
7.3
15
Not enough data
Merchandising/Marketing
7.4
236
Not enough data
8.0
270
Not enough data
7.8
328
Not enough data
7.8
344
Not enough data
7.2
306
Not enough data
7.6
308
Not enough data
7.8
321
Not enough data
Product Catalog
8.1
353
Not enough data
8.2
340
Not enough data
7.5
341
Not enough data
7.9
258
Not enough data
Order Process
8.0
345
Not enough data
8.0
336
Not enough data
8.1
324
Not enough data
8.3
328
Not enough data
8.2
338
Not enough data
7.6
306
Not enough data
7.9
307
Not enough data
7.9
183
Not enough data
Multi-Channel Support
7.7
284
Not enough data
7.5
301
Not enough data
7.2
256
Not enough data
7.4
284
Not enough data
7.3
233
Not enough data
7.6
190
Not enough data
7.6
229
Not enough data
Platform
8.0
294
Not enough data
8.3
334
Not enough data
8.1
318
Not enough data
8.1
331
Not enough data
7.1
250
Not enough data
7.9
322
Not enough data
8.1
273
Not enough data
8.4
320
Not enough data
7.6
277
Not enough data
8.0
268
Not enough data
8.2
304
Not enough data
7.8
336
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
22
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Dynamics 365 Sales
Dynamics 365 Sales
Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Sales share no categories
Unique Categories
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) is categorized as E-Commerce Platforms, Shopping Cart, E-Merchandising, E-Commerce Personalization, and AWS Marketplace
Dynamics 365 Sales
Dynamics 365 Sales is categorized as CRM, Sales Analytics, and Sales Coaching
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
59.0%
Mid-Market(51-1000 emp.)
31.6%
Enterprise(> 1000 emp.)
9.3%
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Retail
13.1%
Information Technology and Services
11.2%
Internet
7.6%
Computer Software
7.0%
Consumer Goods
6.3%
Other
54.8%
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Alternatives
Salesforce B2C Commerce
Salesforce B2C Commerce
Add Salesforce B2C Commerce
Salesforce B2B Commerce
Salesforce B2B Commerce
Add Salesforce B2B Commerce
Shopify
Shopify
Add Shopify
WooCommerce
WooCommerce
Add WooCommerce
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Discussions
Why Magento Comes with So many Releases frequently?
2 Comments
Deborishi G.
DG
Hi, This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
What is Adobe Commerce (formerly Magento Commerce) used for?
2 Comments
Pankaj S.
PS
Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,...Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 Comment
Verified User
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 Comment
Sarkis D.
SD
Its a great product. Read more