# Adobe Commerce (formerly Magento Commerce) vs Dynamics 365 Sales Comparison

| | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 601 | 1,618 | 
| **Largest Market Segment** | Small-Business (58.1% of reviews) | Mid-Market (39.4% of reviews) | 
| **Entry Level Price** | Contact Us | $210/month per user | 

---
## Top Pros & Cons

### Adobe Commerce (formerly Magento Commerce)

Pros:
- Features (45 reviews)
- Customizability (43 reviews)

Cons:
- Learning Curve (30 reviews)
- Developer Dependency (26 reviews)

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

---
## Ratings Comparison
| Rating | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
  | **Meets Requirements** | 8.4 (477 reviews) | 8.1 (1291 reviews) | 
  | **Ease of Use** | 7.3 (497 reviews) | 7.4 (1297 reviews) | 
  | **Ease of Setup** | 6.5 (324 reviews) | 7.2 (417 reviews) | 
  | **Ease of Admin** | 7.4 (284 reviews) | 7.6 (385 reviews) | 
  | **Quality of Support** | 7.2 (424 reviews) | 7.5 (1132 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (261 reviews) | 7.8 (380 reviews) | 
  | **Product Direction (% positive)** | 7.2 (465 reviews) | 6.3 (1268 reviews) | 

---
## Pricing

### Adobe Commerce (formerly Magento Commerce)

#### Entry-Level Pricing

Plan: Adobe Commerce Pro

Price: Contact Us

Description: The all-in-one package for merchants of any size or business model.

Key Features:
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure

[Learn more about Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

#### Free Trial

No

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Dynamics 365 Sales** | 7.9/10 | 1201 |

#### Sales Force Automation

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.1 (965 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.9 (679 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (905 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 7.8 (971 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.6 (736 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 7.9 (869 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.6 (730 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (721 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.0 (768 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.6 (754 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.5 (732 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 7.8 (822 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.6 (642 reviews) ✓ Verified | 

#### Customer Support

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (708 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.8 (672 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (694 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.7 (603 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.9 (630 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (896 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.9 (946 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.7 (783 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.5 (556 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.6 (550 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.4 (620 reviews) ✓ Verified | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (293 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.1 (308 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.2 (302 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (227 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.9 (249 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.7 (292 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (254 reviews) ✓ Verified | 

#### Integration

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (297 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (234 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (239 reviews) ✓ Verified | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (18 reviews) | 

#### Agentic AI - CRM

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (5 reviews) | 
| **Decision Making** | Not enough data | 8.3 (5 reviews) | 

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.5/10 | 11 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Visitor Behavior

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Monitoring** | 8.5 (11 reviews) | Not enough data | 
| **Targeting** | 8.2 (11 reviews) | Not enough data | 
| **Guided Selling** | 7.4 (11 reviews) | Not enough data | 

#### Templates

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Library** | 7.9 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (11 reviews) | Not enough data | 
| **Optimization** | 8.2 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Recommendation** | 7.9 (11 reviews) | Not enough data | 
| **Content** | 7.7 (10 reviews) | Not enough data | 
| **Cart Abandonment** | 7.5 (10 reviews) | Not enough data | 
| **Search** | 7.3 (10 reviews) | Not enough data | 
| **Personalization Engine** | 7.6 (9 reviews) | Not enough data | 
| **Product Recommendations** | 7.3 (10 reviews) | Not enough data | 
| **A/B Testing** | 6.5 (9 reviews) | Not enough data | 
| **Personalized Messaging** | 7.0 (10 reviews) | Not enough data | 

#### Multichannel

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Web** | 7.7 (10 reviews) | Not enough data | 
| **Email** | 7.7 (10 reviews) | Not enough data | 
| **Mobile** | 7.2 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Marketing Campaigns** | 6.8 (10 reviews) | Not enough data | 
| **Reports & Analytics** | 6.7 (10 reviews) | Not enough data | 
| **User Data** | 6.7 (10 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 24 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Merchandising

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Product Recommendations** | 8.1 (20 reviews) | Not enough data | 
| **Product Search** | 7.7 (22 reviews) | Not enough data | 
| **Product Display** | 8.2 (22 reviews) | Not enough data | 
| **Media File Storage** | 7.8 (20 reviews) | Not enough data | 
| **Web Content Management** | 7.4 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Reports & Analytics** | 8.0 (22 reviews) | Not enough data | 
| **Customer Data** | 8.0 (22 reviews) | Not enough data | 

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Integrations** | 7.9 (23 reviews) | Not enough data | 
| **Dashboard** | 8.3 (23 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 8.5/10 | 11 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Reporting** | 8.3 (8 reviews) | Not enough data | 
| **Cart Management** | 8.3 (9 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.2 (10 reviews) | Not enough data | 

#### Integrations

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Payment Gateway Integration** | 8.5 (11 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (10 reviews) | Not enough data | 
| **Email Integration** | 8.8 (10 reviews) | Not enough data | 

#### Cart Management

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Multi Cart** | 8.3 (9 reviews) | Not enough data | 
| **Products** | 9.3 (9 reviews) | Not enough data | 
| **Templates** | 8.5 (8 reviews) | Not enough data | 
| **Embed** | 8.3 (8 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.8/10 | 401 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Headless Commerce

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Decoupling** | 8.1 (42 reviews) | Not enough data | 
| **REST APIs** | 8.4 (42 reviews) | Not enough data | 
| **Data Orchestration** | 7.9 (39 reviews) | Not enough data | 
| **Customization** | 8.6 (44 reviews) | Not enough data | 
| **Extensibility** | 8.6 (45 reviews) | Not enough data | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | 8.3 (23 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (23 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (16 reviews) | Not enough data | 
| **Decision Making** | 7.5 (16 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Storefront Design Tools** | 7.4 (237 reviews) | Not enough data | 
| **Product Visualization** | 8.0 (271 reviews) | Not enough data | 
| **Recommendations / Personalization** | 7.8 (332 reviews) | Not enough data | 
| **Promotions and Discounts** | 7.8 (345 reviews) | Not enough data | 
| **Shopping Cart Abandonment** | 7.2 (306 reviews) | Not enough data | 
| **Product Reviews** | 7.6 (308 reviews) | Not enough data | 
| **SEO** | 7.8 (322 reviews) | Not enough data | 

#### Product Catalog

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Content Management** | 8.1 (358 reviews) | Not enough data | 
| **Product Configuration** | 8.2 (341 reviews) | Not enough data | 
| **Product Search and Filtering** | 7.5 (343 reviews) | Not enough data | 
| **Intangible Products** | 7.9 (258 reviews) | Not enough data | 

#### Order Process

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Checkout Process** | 8.0 (346 reviews) | Not enough data | 
| **Shipping Options** | 8.0 (336 reviews) | Not enough data | 
| **Tax Display and Processing** | 8.1 (324 reviews) | Not enough data | 
| **Payment Processing** | 8.3 (329 reviews) | Not enough data | 
| **Order Management** | 8.2 (342 reviews) | Not enough data | 
| **Returns / Refunds** | 7.6 (306 reviews) | Not enough data | 
| **Inventory Management** | 7.9 (307 reviews) | Not enough data | 
| **Multi-Channel Fulfillment** | 7.9 (183 reviews) | Not enough data | 

#### Multi-Channel Support

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Omnichannel** | 7.7 (285 reviews) | Not enough data | 
| **Mobile** | 7.5 (301 reviews) | Not enough data | 
| **Social Commerce** | 7.2 (256 reviews) | Not enough data | 
| **Customer Service** | 7.4 (286 reviews) | Not enough data | 
| **Store Locator** | 7.3 (233 reviews) | Not enough data | 
| **3rd-Party Store Integration** | 7.6 (190 reviews) | Not enough data | 
| **B2B** | 7.6 (234 reviews) | Not enough data | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **APIs** | 8.0 (297 reviews) | Not enough data | 
| **Customization** | 8.3 (345 reviews) | Not enough data | 
| **Integrations to Add-on Tools** | 8.1 (324 reviews) | Not enough data | 
| **User Management** | 8.1 (332 reviews) | Not enough data | 
| **Reporting / Analytics** | 7.1 (251 reviews) | Not enough data | 
| **Security** | 7.9 (322 reviews) | Not enough data | 
| **Multi-Site Management** | 8.2 (276 reviews) | Not enough data | 
| **Admin Access Rights** | 8.4 (320 reviews) | Not enough data | 
| **Test-to-Product Migration** | 7.6 (277 reviews) | Not enough data | 
| **Internationalization** | 8.0 (269 reviews) | Not enough data | 
| **Cross Browser Support** | 8.2 (304 reviews) | Not enough data | 
| **Performance and Reliability** | 7.8 (343 reviews) | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Dynamics 365 Sales** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Dynamics 365 Sales** | 8.5/10 | 22 |

#### Agentic AI - Sales Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.7 (21 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.5 (21 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.4 (20 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.7 (20 reviews) | 

#### Predictive Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.7 (20 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.6 (19 reviews) | 
| **Risk Analysis** | Not enough data | 8.3 (19 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (19 reviews) | 

#### Sales Management

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (20 reviews) | 
| **Sales Gamification** | Not enough data | 8.7 (19 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (20 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (20 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Dynamics 365 Sales** | 8.6/10 | 6 |

#### Agentic AI - Sales Coaching

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.9 (6 reviews) | 
| **Coaching Materials** | Not enough data | 8.6 (6 reviews) | 
| **Playbook Creation** | Not enough data | 7.5 (6 reviews) | 
| **Video Record** | Not enough data | 8.6 (6 reviews) | 

#### Feedback

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Review** | Not enough data | 8.9 (6 reviews) | 
| **Scorecard** | Not enough data | 8.9 (6 reviews) | 
| **Coaching Card** | Not enough data | 8.6 (6 reviews) | 
| **Leaderboard** | Not enough data | 9.2 (6 reviews) | 
| **Real-Time Updates** | Not enough data | 8.6 (6 reviews) | 
| **Notifications** | Not enough data | 8.6 (6 reviews) | 
| **Competition** | Not enough data | 8.6 (6 reviews) | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories

**Unique to Adobe Commerce (formerly Magento Commerce) (5):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)

**Unique to Dynamics 365 Sales (3):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)


---
## Reviewer Demographics

### By Company Size

| Segment | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Sales | 
|---|---|---|
| **Small-Business** | 58.1% | 31.0% | 
| **Mid-Market** | 31.7% | 39.4% | 
| **Enterprise** | 10.2% | 29.6% | 

### By Industry

#### Adobe Commerce (formerly Magento Commerce)

- **Retail:** 13.1%
- **Information Technology and Services:** 11.6%
- **Internet:** 7.4%
- **Computer Software:** 7.0%
- **Consumer Goods:** 6.1%
- **Marketing and Advertising:** 5.7%
- **Apparel & Fashion:** 5.0%
- **Health, Wellness and Fitness:** 2.4%
- **Sporting Goods:** 2.4%
- **Luxury Goods & Jewelry:** 2.2%
- **Other:** 37.1%

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.4%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Adobe Commerce (formerly Magento Commerce)

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5104 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13811 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)

---
## Top Discussions

### Adobe Commerce (formerly Magento Commerce)

- Title: [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,..."
- Title: [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) — 2 comments, 1 upvote
  > **Top comment:** "I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My..."
- Title: [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) — 1 comment, 1 upvote
  > **Top comment:** "Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. "
- Title: [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying."

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adobe-commerce-formerly-magento-commerce-vs-dynamics-365-sales)