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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Mid-Market (65.1% of reviews)
Entry-Level Pricing
$0 per month
Contact Us Per Year
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansMasterControl Quality Management System
Star Rating
(498)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemAgile CRM vs MasterControl Quality Management System
When assessing the two solutions, reviewers found Agile CRM easier to use, set up, and administer. However, reviewers preferred doing business with MasterControl Quality Management System overall.
- Reviewers felt that MasterControl Quality Management System meets the needs of their business better than Agile CRM.
- When comparing quality of ongoing product support, reviewers felt that MasterControl Quality Management System is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MasterControl Quality Management System over Agile CRM.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Free Trial
Agile CRM
Free Trial is available
MasterControl Quality Management System
No trial information availableRatings
Meets Requirements
8.1
314
8.6
421
Ease of Use
8.1
313
7.8
439
Ease of Setup
7.8
167
7.6
316
Ease of Admin
8.1
162
8.0
315
Quality of Support
7.9
307
8.6
416
Has the product been a good partner in doing business?
8.0
161
8.8
316
Product Direction (% positive)
7.6
310
9.2
415
Features by Category
Sales Force Automation
7.8
32
|
Verified
Not enough data
7.5
28
Not enough data
7.4
31
|
Verified
Not enough data
7.6
33
|
Verified
Not enough data
7.1
29
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
7.4
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.5
29
|
Verified
Not enough data
Marketing Automation
7.0
32
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
7.1
33
|
Verified
Not enough data
6.6
31
|
Verified
Not enough data
Customer Support
6.9
31
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.2
31
|
Verified
Not enough data
6.9
30
|
Verified
Not enough data
Reporting & Analytics
7.1
29
|
Verified
Not enough data
7.0
32
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
Mobile & Social
7.8
25
|
Verified
Not enough data
8.4
24
|
Verified
Not enough data
7.8
24
|
Verified
Not enough data
Platform
7.4
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
6.9
12
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Integration
8.0
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Quality Management
Not enough data
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Quality System
Not enough data
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Usability
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Reporting
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Nonconformance
Not enough data
7.6
251
|
Verified
Not enough data
7.6
263
|
Verified
Not enough data
7.6
259
|
Verified
Quality system
Not enough data
8.8
289
|
Verified
Not enough data
8.2
285
|
Verified
Not enough data
6.8
282
|
Verified
Risk Management
Not enough data
7.1
238
|
Verified
Not enough data
6.9
233
|
Verified
Not enough data
6.8
231
|
Verified
Inspection Management
Not enough data
7.3
268
|
Verified
Not enough data
8.0
277
|
Verified
Not enough data
7.5
256
|
Verified
Compliance
Not enough data
Feature Not Available
Not enough data
6.9
209
|
Verified
Not enough data
7.0
214
|
Verified
Platform
Not enough data
7.3
227
|
Verified
Not enough data
8.5
249
|
Verified
Not enough data
6.6
228
|
Verified
Not enough data
7.6
258
|
Verified
Services
Not enough data
7.9
260
|
Verified
Not enough data
8.2
265
|
Verified
Not enough data
8.6
268
|
Verified
Not enough data
8.4
244
|
Verified
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Regulatory Compliance
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Workflow
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Not enough data
Customizations
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agile CRM and MasterControl Quality Management System share no categories
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Email Tracking, Help Desk, Live Chat, CRM, and Online Form Builder
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, Medical QMS, IT Risk Management, Quality Management (QMS), Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Pharmaceuticals
36.0%
Medical Devices
25.3%
Biotechnology
14.1%
Hospital & Health Care
5.1%
Manufacturing
3.8%
Other
15.8%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
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