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Compare Lusha and Observe.AI 
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At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Lusha
Star Rating
(1,583)4.3 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansObserve.AI
Star Rating
(237)4.6 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Observe.AILusha vs Observe.AI
When assessing the two solutions, reviewers found them equally easy to use and set up. However, reviewers preferred the ease of administration and doing business with Observe.AI overall.
- Reviewers felt that Observe.AI meets the needs of their business better than Lusha.
- When comparing quality of ongoing product support, reviewers felt that Observe.AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Observe.AI over Lusha.
Pricing
Entry-Level Pricing
Lusha
Free
Free
Per Month
40 credits per month
- Phone numbers
- Verified email addresses
- Bulk show (25 contacts)
Observe.AI
No pricing availableFree Trial
Lusha
Free Trial is available
Observe.AI
No trial information availableRatings
Meets Requirements
8.4
1,347
8.8
184
Ease of Use
9.2
1,350
9.2
184
Ease of Setup
9.0
488
9.0
107
Ease of Admin
8.8
366
9.2
91
Quality of Support
8.1
1,133
9.2
180
Has the product been a good partner in doing business?
8.5
364
9.3
93
Product Direction (% positive)
8.2
1,316
9.7
176
Features by Category
Data Availability
7.8
663
Not enough data
7.8
563
Not enough data
7.6
514
|
Verified
Not enough data
8.0
69
Not enough data
Data Accuracy
7.5
665
Not enough data
7.7
561
Not enough data
7.8
69
Not enough data
Agentic AI - Sales Intelligence
7.6
39
Not enough data
7.7
40
Not enough data
7.3
40
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
7.5
41
Not enough data
Platform
Feature Not Available
Not enough data
8.4
239
|
Verified
Not enough data
8.5
260
Not enough data
8.1
225
|
Verified
Not enough data
7.6
60
Not enough data
8.1
188
Not enough data
Features
8.4
99
Not enough data
7.9
424
Not enough data
7.8
441
|
Verified
Not enough data
7.9
92
Not enough data
8.1
481
Not enough data
7.4
92
Not enough data
7.7
96
Not enough data
7.7
324
Not enough data
7.2
94
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Feature Not Available
Not enough data
8.0
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
41
Not enough data
7.7
18
Not enough data
7.5
38
Not enough data
Repeatability and Reportability
8.1
37
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
17
Not enough data
Feature Not Available
Not enough data
AI and Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
15
Not enough data
8.0
35
Not enough data
Feature Not Available
Not enough data
Generative AI
7.6
36
Not enough data
Agentic AI - Sales Engagement
7.3
23
Not enough data
7.0
23
Not enough data
7.4
23
Not enough data
7.0
24
Not enough data
7.1
24
Not enough data
7.2
23
Not enough data
7.3
22
Not enough data
Call Analytics
Not enough data
9.5
43
Not enough data
8.9
44
Not enough data
9.1
44
Not enough data
9.0
40
Agent Performance Management
Not enough data
9.3
40
Not enough data
8.7
42
Not enough data
9.1
43
Generative AI
Not enough data
8.9
17
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
7.8
15
Not enough data
7.4
15
Not enough data
6.4
15
Not enough data
Platform Additional Functionality
7.1
15
Not enough data
6.9
15
Not enough data
6.9
15
Not enough data
7.3
15
Not enough data
7.3
15
Not enough data
Quality Assurance
Not enough data
9.2
143
Not enough data
9.0
140
Not enough data
8.8
134
Engagement
Not enough data
9.1
144
Not enough data
9.1
137
Not enough data
8.8
133
Performance
Not enough data
9.0
126
Not enough data
9.3
134
Generative AI
Not enough data
8.8
28
Not enough data
8.8
28
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
8.1
197
|
Verified
Not enough data
8.1
197
|
Verified
Not enough data
8.1
203
|
Verified
Not enough data
7.9
184
|
Verified
Not enough data
8.9
198
|
Verified
Not enough data
Agentic AI - Lead Intelligence
7.4
24
Not enough data
Lead Monitoring
8.2
229
|
Verified
Not enough data
8.2
228
|
Verified
Not enough data
8.0
92
Not enough data
Agentic AI - Lead Capture
7.6
28
Not enough data
7.5
27
Not enough data
Data Capture
7.8
65
Not enough data
8.2
189
Not enough data
Feature Not Available
Not enough data
8.0
222
|
Verified
Not enough data
Analytics
8.2
223
|
Verified
Not enough data
8.1
90
Not enough data
Customization
7.6
191
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
193
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
Generative AI
Not enough data
8.8
23
Agentic AI - Lead Mining
7.9
27
Not enough data
7.7
27
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
8.1
8
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
Lead Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Marketing Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Availability - Marketing Account Intelligence
8.9
6
Not enough data
Data Accuracy - Marketing Account Intelligence
9.4
6
Not enough data
Testing - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure - Contact Center AI Observability
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lusha and Observe.AI share no categories
Unique Categories
Lusha is categorized as Lead Mining, AI Sales Assistant, Lead Intelligence, Lead Capture, Sales Intelligence, Sales Engagement, Buyer Intent Data Providers, and Marketing Account Intelligence
Observe.AI is categorized as AI Customer Support Agents, AI Agents For Business Operations, Conversation Intelligence, Contact Center Quality Assurance, Contact Center AI Observability, and Speech Analytics
Reviews
Reviewers' Company Size
Lusha
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Observe.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
19.0%
Staffing and Recruiting
9.8%
Human Resources
5.7%
Marketing and Advertising
5.5%
Other
39.1%
Outsourcing/Offshoring
13.1%
Consumer Services
12.2%
Hospital & Health Care
7.2%
Telecommunications
6.8%
Financial Services
6.8%
Other
53.8%
Discussions
How do I connect LinkedIn to Lusha?
3 Comments
BT
Install the Lusha Chrome extension: https://chrome.google.com/webstore/detail/lusha-easily-find-b2b-con/mcebeofpilippmndlpcghpmghcljajna Head over to...Read more
If looking to change from zoominfo to lusha is an advisable?
2 Comments
JS
I would split it half and half, in my experience there is little overlap in the information the two provide.Read more
Can I use this tool in promoting quality work to other people in our community?
2 Comments
Official Response from Observe.AI
Hi Larah, absolutely! Our platform is used by many organizations who gamify strong performance. As an example, some Observe.AI users will allow QA team leads...Read more
What is the best way to use this tool to have more accurate and quality results in a short matter of time ?
2 Comments
Official Response from Observe.AI
The Observe.AI platform inherently enables greater efficiency of quality audits. By allowing users to see call transcripts, specific points of interests on...Read more
Can we get more functions in moment creation that gives the end user more flexibility in terms of designing moments?
1 Comment
Official Response from Observe.AI
Hi Jasper,
Thank you for your question - it comes at a perfect time!
We are currently working on a “Labs” version of Advanced Moments where we are...Read more
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