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Compare Klara and Paubox 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $32.00 5 Users Per Month
Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraPaubox
Star Rating
(504)4.9 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $32.00 5 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paubox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Klara. Users appreciate the excellent customer support and the straightforward implementation process, making it a preferred choice for many small businesses.
- Users say that Paubox's ease of setup is a standout feature, with many highlighting how quick and hassle-free the onboarding experience is. In contrast, while Klara also offers support, some users find the setup process less intuitive.
- Reviewers mention that Paubox provides a high-quality support experience, with feedback indicating that the team is prompt and attentive during the configuration process. Klara users also appreciate the quick assistance, but the volume of recent reviews suggests that Paubox's support is more consistently praised.
- According to verified reviews, Paubox shines in its ability to meet user requirements, with a strong focus on HIPAA compliance that resonates well with healthcare professionals. Klara, while also compliant, receives slightly lower ratings in this area, indicating room for improvement.
- Users highlight that Paubox's features enhance workflow efficiency, with many noting how convenient the communication tools are for their practice. Klara offers useful video features for online visits, but some users feel it lacks the comprehensive functionality that Paubox provides.
- Reviewers appreciate the overall user experience with Paubox, citing its intuitive interface and seamless integration with existing systems. Klara, while user-friendly, has received mixed feedback regarding its adaptability to specific workflows, which may be a consideration for potential buyers.
Pricing
Entry-Level Pricing
Klara
No pricing availablePaubox
Paubox Email Suite Standard
Starting at $32.00
5 Users Per Month
HIPAA compliant email
- 14 day free trial
- 100% HIPAA compliant email
- Every email encrypted automatically
Free Trial
Klara
No trial information availablePaubox
Free Trial is available
Ratings
Meets Requirements
9.2
85
9.8
423
Ease of Use
9.2
87
9.8
426
Ease of Setup
9.3
58
9.1
314
Ease of Admin
9.5
34
9.6
235
Quality of Support
9.0
79
9.8
411
Has the product been a good partner in doing business?
9.0
33
9.8
234
Product Direction (% positive)
9.0
83
9.4
411
Features by Category
Platform
9.4
55
9.8
189
9.5
55
Feature Not Available
Feature Not Available
9.9
227
9.3
54
9.9
202
9.5
55
9.8
206
9.4
52
9.8
177
9.4
52
Feature Not Available
9.3
55
9.7
172
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
9
Not enough data
10.0
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
8
Not enough data
9.6
8
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
15
Not enough data
9.6
16
Not enough data
9.7
13
Not enough data
9.7
10
Maintenance
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
10.0
15
Not enough data
9.7
11
Security
Not enough data
9.7
15
Not enough data
10.0
16
Not enough data
9.6
12
Not enough data
9.5
11
Not enough data
9.6
12
Not enough data
9.5
11
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Functionality
Not enough data
9.2
109
|
Verified
Not enough data
9.3
106
|
Verified
Not enough data
9.3
105
|
Verified
Not enough data
9.4
100
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.7
107
|
Verified
Not enough data
9.6
93
Not enough data
9.2
89
|
Verified
Not enough data
9.2
101
|
Verified
Not enough data
9.0
71
Agentic AI - Secure Email Gateway
Not enough data
7.5
17
Patient-Centered Functions
9.1
63
Not enough data
9.1
62
Not enough data
8.1
19
Not enough data
9.3
58
Not enough data
Feature Not Available
Not enough data
Operations
9.2
70
Not enough data
9.0
65
Not enough data
8.9
66
Not enough data
9.2
64
Not enough data
9.0
56
Not enough data
8.9
52
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
16
Not enough data
Technology
9.5
22
Not enough data
9.8
20
Not enough data
8.9
20
Not enough data
Administration
8.9
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Compliance
9.6
22
Not enough data
9.7
19
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Feature Not Available
Not enough data
9.8
121
Not enough data
9.9
119
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.1
101
Security Enhancements and Auditing - Email Encryption
Not enough data
9.3
101
Not enough data
9.5
108
Not enough data
9.6
100
Not enough data
9.3
99
Integration, Compatibility, and Usability - Email Encryption
Not enough data
9.8
145
Not enough data
9.2
91
Not enough data
9.8
122
Not enough data
9.7
121
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klara and Paubox are categorized as HIPAA Compliant Messaging
Unique Categories
Paubox is categorized as Email Anti-spam, Email Encryption, Secure Email Gateway, Cloud Email Security, Data Loss Prevention (DLP), and Email Archiving
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paubox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Mental Health Care
33.8%
Hospital & Health Care
26.2%
Medical Practice
11.9%
Health, Wellness and Fitness
11.5%
Insurance
4.2%
Other
12.5%
Alternatives
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
What is Paubox?
3 Comments
LH
It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! Read more
Does Paubox interface with Salesforce or other CRM platforms?
2 Comments
ED
It does not directly. However, you can embed your booking page link to your email, website, or customer portal. Events are created in your Google Calendar or...Read more
Can I use my smartphone with Paubox?
2 Comments
ED
You can access the platform browser smartphone. Read more
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