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Compare Kimoby and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (56.1% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Kimoby
Star Rating
(69)4.8 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KimobyPodium
Star Rating
(2,050)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kimoby. Users appreciate features like the ability to consolidate messages from various platforms into a single feed, making communication management much easier.
- Users say that Podium's implementation process is quick and intuitive, with many highlighting the user-friendly interface that simplifies onboarding. In contrast, Kimoby, while effective, has fewer recent reviews, which may indicate less current user engagement.
- Reviewers mention that Podium's Text-to-Pay feature is a standout, allowing customers to make payments seamlessly via text. This feature has been particularly praised for enhancing customer convenience, whereas Kimoby's strengths lie more in straightforward communication without such advanced payment options.
- According to verified reviews, both platforms receive high marks for ease of use, but Podium's centralized messaging system is frequently highlighted as a major advantage. Users find it appealing that they can manage reviews and customer interactions all in one place, which is less emphasized in Kimoby's feedback.
- Users report that Kimoby provides a straightforward communication experience, particularly for those who prefer texting over phone calls. However, Podium's robust features for online reviews and reputation management give it an edge in helping businesses enhance their online presence.
- Reviewers note that while Kimoby has strong support and quality ratings, Podium's higher overall satisfaction scores suggest that users feel more positively about their experience with the platform. Podium's ability to automate review invitations and consolidate feedback from major sites is a feature that resonates well with users looking to improve their customer engagement.
Pricing
Entry-Level Pricing
Kimoby
No pricing availablePodium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Kimoby
No trial information availablePodium
No trial information availableRatings
Meets Requirements
9.6
38
9.1
1,731
Ease of Use
9.6
38
9.3
1,750
Ease of Setup
9.2
15
9.1
1,082
Ease of Admin
9.3
15
9.3
883
Quality of Support
9.5
34
9.0
1,608
Has the product been a good partner in doing business?
9.3
14
9.2
901
Product Direction (% positive)
9.5
24
9.0
1,717
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Feature Not Available
7.6
207
Feature Not Available
9.1
222
Feature Not Available
Feature Not Available
Channels
Not enough data
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Feature Not Available
8.3
222
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
9.8
8
8.7
229
|
Verified
9.8
7
9.3
239
|
Verified
9.5
7
8.4
186
9.8
7
8.6
238
|
Verified
9.8
7
8.3
213
|
Verified
9.2
8
8.4
215
|
Verified
9.8
7
8.5
233
|
Verified
9.8
7
8.5
216
|
Verified
SMS Platform
9.7
6
8.5
223
|
Verified
9.8
7
8.6
223
|
Verified
Feature Not Available
Feature Not Available
9.7
5
7.6
201
|
Verified
Feature Not Available
Feature Not Available
9.2
6
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
9.4
9
8.2
324
Feature Not Available
8.1
322
Feature Not Available
Feature Not Available
Design
9.8
9
8.3
338
Feature Not Available
Feature Not Available
10.0
11
8.5
373
9.4
11
8.4
364
10.0
8
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.7
15
Not enough data
8.8
18
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Platform
Not enough data
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
Responses
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
Not enough data
9.1
630
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Media Monitoring
Feature Not Available
8.5
518
Feature Not Available
7.3
199
Feature Not Available
8.3
511
In-House Management
Not enough data
8.6
503
Not enough data
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kimoby and Podium are categorized as Customer Communications Management, SMS Marketing, Conversational Marketing, and Online Reputation Management
Unique Categories
Kimoby is categorized as Communication Platform as a Service (CPaaS) and Enterprise Feedback Management
Podium is categorized as AI Chatbots, AI Agents For Business Operations, Shared Inbox, Conversational Support, Automotive Marketing, Chatbots, Live Chat, and VoIP Providers
Reviews
Reviewers' Company Size
Kimoby
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
86.4%
Consumer Services
4.5%
Retail
3.0%
Transportation/Trucking/Railroad
1.5%
Oil & Energy
1.5%
Other
3.0%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Discussions
Kimoby has no discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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