Compare Jostle and ProProfs Knowledge Base Software 
Featured Products
At a Glance
Market Segments
Mid-Market (75.5% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
$5.00
$1,080.00 Per Year
Jostle
Star Rating
(224)4.6 out of 5
Market Segments
Mid-Market (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00
Browse all 4 pricing plansProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansJostle vs ProProfs Knowledge Base Software
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use, set up, and administer. However, reviewers preferred doing business with Jostle overall.
- Reviewers felt that ProProfs Knowledge Base Software meets the needs of their business better than Jostle.
- When comparing quality of ongoing product support, reviewers felt that ProProfs Knowledge Base Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ProProfs Knowledge Base Software over Jostle.
Pricing
Entry-Level Pricing
Jostle
Bronze
$5.00
Starting at $5/user/month to help you connect culture and drive communications. Full details at jostle.me/pricing
- Internal comms
- Android & iPhone apps
- Full support
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
Jostle
Free Trial is available
ProProfs Knowledge Base Software
No trial information availableRatings
Meets Requirements
8.9
185
9.2
22
Ease of Use
9.1
185
9.5
22
Ease of Setup
8.8
132
8.9
11
Ease of Admin
8.9
143
9.0
10
Quality of Support
9.1
156
9.3
21
Has the product been a good partner in doing business?
9.4
134
8.8
10
Product Direction (% positive)
8.9
174
9.4
19
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
67
Not enough data
8.6
76
Not enough data
9.0
73
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.5
67
Not enough data
9.2
74
Not enough data
8.1
46
Not enough data
Generative AI - Business Instant Messaging
Feature Not Available
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
9.5
58
Not enough data
8.8
44
Not enough data
9.1
56
Not enough data
9.2
46
Not enough data
8.9
30
Not enough data
Employee Engagement
8.9
55
Not enough data
8.8
44
Not enough data
9.3
58
Not enough data
Feature Not Available
Not enough data
9.4
54
Not enough data
9.6
15
Not enough data
8.1
14
Not enough data
8.5
14
Not enough data
User Experience & Accessibility - Employee Communications
9.4
13
Not enough data
8.8
13
Not enough data
8.3
13
Not enough data
8.6
12
Not enough data
Content Distribution - Employee Communications
9.7
15
Not enough data
7.7
13
Not enough data
8.2
11
Not enough data
Additional Features - Employee Communications
7.8
10
Not enough data
9.0
12
Not enough data
8.6
12
Not enough data
Agentic AI - Employee Communications
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jostle and ProProfs Knowledge Base Software share no categories
Unique Categories
Jostle is categorized as Enterprise Social Networking (ESN), Employee Intranet, Employee Communications, and Business Instant Messaging
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, Knowledge Base, and IT Documentation
Reviews
Reviewers' Company Size
Jostle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.8%
Construction
5.5%
Hospital & Health Care
5.0%
Insurance
4.6%
Real Estate
4.6%
Other
72.6%
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Discussions
What are the storage restrictions with Jostle?
1 Comment
Official Response from Jostle
We offer unlimited storage.Read more
Which mobile devices do you support?
1 Comment
Official Response from Jostle
Jostle has mobile apps for iPhone, Android and iPad (https://www.jostle.me/mobile). We also have JostleTV so your intranet can stream to TV screens...Read more
Where is my data stored?
1 Comment
Official Response from Jostle
You can choose. We have data centers in the US, Europe, Australia, and Canada.Read more
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
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