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Jive Reviews & Product Details

Jive's interactive intranet and collaboration hub provides a gateway to everything employees need to get their jobs done. It's a single platform for company communications, team collaboration, employee engagement and onboarding, knowledge sharing, enterprise search and organizational analytics. It's accessible via browsers and a mobile intranet app, and integrates with external enterprise systems, bringing formerly fragmented information into a common collaborative environment and powering seamless collaboration across your applications. Jive is incredibly quick and easy for companies of any size to set up. Ordinary business users can configure and launch their own pages, groups and spaces without IT help. Jive is also highly engaging and simple for employees to use, driving rapid adoption, solving real business challenges and delivering massive value from day one. Jive provides the industry's most comprehensive array of features in one simple, secure, ready-to-launch package, available in the cloud and on-premises. That includes not only essential collaboration and communication features but also advanced capabilities found nowhere else, such as sophisticated sentiment analytics, multichannel urgent notifications, and built-in adaptive intelligence that improves search and pro-actively connects employees with information and people vital to their work.

Seller

Ignite Enterprise Software Solutions

Discussions

Jive Community

Languages Supported

Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Overview by

Robert Pollie

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

View More Pricing Information

Top-Rated Alternatives

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Jive Media

Collaboration without complication

Jive Demo - Get Straight to Business with Jive's simple, turnkey intranet solution

Empower your team, department or office with sites and pages that accelerate key business processes. Launch them in hours, with no IT help needed. Deliver critical news people can’t miss – and won’t want to.

Jive Demo - The Integrated Hub: intranet integrations across your application landscape

Jive-n bridges your IT infrastructure and breaks downs silos, providing cohesive collaboration across systems of record, apps and devices. With our deep bi-directional integrations, people can work in their favorite apps and tools while staying in sync through Jive-n.

Jive Demo - Wall-to-Wall Insight: intranet engagement, analytics, and metrics

With one intranet spanning desktop and mobile systems, Jive-n gives you unprecedented visibility into processes, interactions and engagement across your business. Powerful, easy-to-use analytics tell you what’s working, what’s not and how to improve.

Jive Demo - Everything You Need: the gateway that goes beyond mere messaging.

Jive's interactive intranet solution has everything you’d expect from the world’s richest collaboration and communication platform, including: profiles, blogs, groups, discussions, document collaboration, smart search, events, and integrations with the apps you love and the business systems you n...

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ken j.

Small-Business (50 or fewer emp.)

4/18/2023

"Great product for all features"

5/5

What do you like best about Jive?

Easy to install, update, dial, & text. all the functionality is there Review collected by and hosted on G2.com.

What do you dislike about Jive?

With different lines coming to my phone, the caller ID does not function - unless the primary phone is called (I have several businesses, each with a dedicated line) Review collected by and hosted on G2.com.

NEELAM A.

Senior Software Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

10/1/2022

"Jive review"

4/5

What do you like best about Jive?

Jive is a customisable tool that can be used by any organisation. It can be called a professional social connecting platform. You can create blogs, post, discussions, share a document. Also it allows to create public and private groups restricting the number of people. You can store files , documents with team member, create events etc.

Also on the status or posts created by you , others can like and comment... hence in a way interact. Supports multiple plug-ins as well. Review collected by and hosted on G2.com.

What do you dislike about Jive?

It requires manual effort to clean the space or to maintain it. Although with additional efforts, customisations and plug-ins old and irrelevant files can be removed to clear space and storage. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/3/2022

"Great and easy to use. Pretty strait forward."

5/5

What do you like best about Jive?

This app has changed the way we do remote work. And the way we communicate in the office. I am always on the road or traveling, and I just love it. I work from wherever I am. And I use Jive to keep me connected to my team. It's pretty great. Review collected by and hosted on G2.com.

What do you dislike about Jive?

If you're using it on the phone, with just your wireless connection and not the internet, it's slow to connect. Sometimes the customer side of things doesn't work like it should. Review collected by and hosted on G2.com.

Kandice E.

Lead Solution Designer

Enterprise (> 1000 emp.)

4/21/2022

"Moved from Jive to Khoros"

2.5/5

What do you like best about Jive?

We went live on the Jive platform in 2009 and migrated to Khoros last May. Jive provided a lot more customizations and with it being hosted on-prem it was easier for our devs to make changes. Moving to a SaaS product has been an adjustment. Review collected by and hosted on G2.com.

What do you dislike about Jive?

While we liked being able to customize, it was also a distraction. Many space and group owners did things so differently that users often felt a big disconnect when navigating between them. Review collected by and hosted on G2.com.

Ganesh K.

Test Analyst

Mid-Market (51-1000 emp.)

7/27/2022

"Good user management tool"

3/5

What do you like best about Jive?

It was a clean UI for all user identity management Review collected by and hosted on G2.com.

What do you dislike about Jive?

Sometimes the process to identify any user identity issue or analysis was cumbersome Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

5/12/2022

"Worked for our situation, we just outgrew them for the money"

4/5

What do you like best about Jive?

They had a great easy to use interface. Phones came provisioned and setup already, and all we had to do was plug them in and we could use them right away. I am not sure how they are now with them being bought out/merged by another company. Review collected by and hosted on G2.com.

What do you dislike about Jive?

The cost, like with many cloud VoIP providers, added up very quickly for us. We had to switch to a hosted option which saved us a huge chunk. Other than this, if you're budgeted for it, it's a great option. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

7/7/2022

"Enhanced productivity by collaborations"

4.5/5

What do you like best about Jive?

Its easy to use and really user friendly Review collected by and hosted on G2.com.

What do you dislike about Jive?

It could be more good with organizing docs. Review collected by and hosted on G2.com.

Aldo T.

Lead Tech Support

Small-Business (50 or fewer emp.)

5/6/2021

"Good IP phone communications tool"

4.5/5

What do you like best about Jive?

The fact that you can use it anywhere: a physical phone (purchasing the right LAN adapter) on an iPad or iPhone, and on the web in your computer. Also it offers constant updates that tend to make it better. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Sometimes the Admin Panel shows information about the lines that is not updated or tends to create confusion. Review collected by and hosted on G2.com.

Recommendations to others considering Jive:

You will need a very stable internet connection and also it is better to use this service over a mobile network internet connection. Sometimes it will ring when you are on an active call so you'll need the help of an admin to fine-tune the settings Review collected by and hosted on G2.com.

What problems is Jive solving and how is that benefiting you?

We can now get in touch with customers using a 'physical' phone number even when doing home-office. It is easy to use and has many features as warm transfer. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

1/10/2022

"Social Networking Platform for Business Applications"

4/5

What do you like best about Jive?

It allows coworkers to connect with one another and collaborate on all things business. It offers many different packages to meet all your business needs. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Lack of development with no major features for years. The customer service team is pretty bad. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

8/30/2021

"Community manager, digital ambassador"

3.5/5

What do you like best about Jive?

Easy interface, MS Office plug-in, which allows easy document sharing and online collaboration. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Limited reporting features for community managers, also mobile app could be more user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Jive:

Implement SSO to make it easily accessible from Intranet. A separate login/password is a blocker for many. Review collected by and hosted on G2.com.

What problems is Jive solving and how is that benefiting you?

Interactive internal communication platform supporting culture transformation in a big organization to promote feedback, open communication, and engagement. Review collected by and hosted on G2.com.