Introducing G2.ai, the future of software buying.Try now
Compare Jitsi and Wati 
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Jitsi
Star Rating
(190)4.3 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about JitsiWati
Star Rating
(452)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansJitsi vs Wati
When assessing the two solutions, reviewers found Wati easier to use, set up, and administer. Reviewers also preferred doing business with Wati overall.
- Reviewers felt that Wati meets the needs of their business better than Jitsi.
- When comparing quality of ongoing product support, reviewers felt that Wati is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Wati over Jitsi.
Pricing
Entry-Level Pricing
Jitsi
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Jitsi
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
8.7
129
8.9
351
Ease of Use
9.0
129
9.2
360
Ease of Setup
8.5
48
9.0
322
Ease of Admin
8.3
40
9.1
270
Quality of Support
7.8
103
8.6
343
Has the product been a good partner in doing business?
8.1
36
9.1
266
Product Direction (% positive)
8.6
115
9.3
331
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
8.7
101
|
Verified
Not enough data
8.5
80
Not enough data
7.8
72
Not enough data
8.7
85
|
Verified
Not enough data
9.0
79
Not enough data
Meeting Coordination
8.0
87
|
Verified
Not enough data
8.1
88
|
Verified
Not enough data
8.4
95
|
Verified
Not enough data
8.8
82
|
Verified
Not enough data
Software Type
8.3
99
|
Verified
Not enough data
8.7
83
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
130
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Responses
Not enough data
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
89
Not enough data
9.4
90
Not enough data
9.2
87
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
88
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
Categories
Categories
Shared Categories
Jitsi and Wati share no categories
Unique Categories
Jitsi is categorized as Video Conferencing
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Jitsi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
13.9%
Education Management
5.8%
Telecommunications
5.2%
Non-Profit Organization Management
5.2%
Other
54.3%
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Alternatives
Discussions
What are some of the additional features that are available on Jitsi which common users are not aware of?
1 Comment
MS
There are a few additional features that may be lesser-known or underutilized:
1. End-to-End Encryption: Jitsi provides an option for end-to-end...Read more
What are the advantages of Jitsi?
1 Comment
PG
The use interface, the voice clarity, other key featuresRead more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
