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Compare Introhive and Observe.AI 
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At a Glance
Market Segments
Mid-Market (48.2% of reviews)
Mid-Market (64.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Introhive
Star Rating
(84)4.5 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IntrohiveObserve.AI
Star Rating
(236)4.6 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Observe.AIIntrohive vs Observe.AI
When assessing the two solutions, reviewers found Observe.AI easier to use, set up, and administer. Reviewers also preferred doing business with Observe.AI overall.
- Reviewers felt that Observe.AI meets the needs of their business better than Introhive.
- When comparing quality of ongoing product support, reviewers felt that Observe.AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Observe.AI over Introhive.
Pricing
Entry-Level Pricing
Introhive
No pricing availableObserve.AI
No pricing availableFree Trial
Introhive
No trial information availableObserve.AI
No trial information availableRatings
Meets Requirements
8.7
68
8.8
183
Ease of Use
9.0
70
9.2
183
Ease of Setup
7.9
51
9.0
106
Ease of Admin
8.4
50
9.2
91
Quality of Support
9.1
69
9.2
179
Has the product been a good partner in doing business?
9.0
51
9.3
93
Product Direction (% positive)
8.5
62
9.7
175
Features by Category
Data Availability
8.4
41
Not enough data
8.3
41
Not enough data
7.1
34
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
7.8
41
Not enough data
7.7
40
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.0
18
Not enough data
8.1
27
|
Verified
Not enough data
8.5
31
Not enough data
7.3
26
|
Verified
Not enough data
6.1
17
|
Verified
Not enough data
7.5
24
Not enough data
Features
8.9
19
Not enough data
8.5
38
Not enough data
8.1
30
|
Verified
Not enough data
8.4
21
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
7.7
31
|
Verified
Not enough data
8.5
22
|
Verified
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
9.4
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
9.0
13
|
Verified
Not enough data
9.6
15
|
Verified
Not enough data
9.2
16
|
Verified
Not enough data
Performance Analysis
9.4
11
|
Verified
Not enough data
9.4
12
|
Verified
Not enough data
Sales Analysis
9.4
12
|
Verified
Not enough data
9.6
12
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.5
43
Not enough data
8.9
44
Not enough data
9.1
44
Not enough data
9.0
40
Agent Performance Management
Not enough data
9.3
40
Not enough data
8.7
42
Not enough data
9.1
43
Generative AI
Not enough data
8.9
17
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.2
143
Not enough data
9.0
140
Not enough data
8.8
134
Engagement
Not enough data
9.1
144
Not enough data
9.1
137
Not enough data
8.8
133
Performance
Not enough data
9.0
126
Not enough data
9.3
134
Generative AI
Not enough data
8.8
28
Not enough data
8.8
28
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.8
22
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
14
Not enough data
8.2
14
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
8.2
13
Not enough data
Predictive Analytics
8.8
13
Not enough data
8.8
13
Not enough data
8.6
12
Not enough data
8.6
11
Not enough data
Sales Management
8.5
11
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
9.1
11
Not enough data
Testing - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure - Contact Center AI Observability
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
30
Not enough data
8.1
30
Not enough data
8.5
28
Not enough data
8.4
24
Not enough data
8.4
16
Not enough data
Management
8.3
28
Not enough data
8.6
29
Not enough data
8.7
15
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Introhive and Observe.AI share no categories
Unique Categories
Introhive is categorized as AI Sales Assistant, Data Quality, Sales Intelligence, and Sales Analytics
Observe.AI is categorized as AI Customer Support Agents, AI Agents For Business Operations, Conversation Intelligence, Contact Center Quality Assurance, Contact Center AI Observability, and Speech Analytics
Reviews
Reviewers' Company Size
Introhive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Observe.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
27.7%
Accounting
20.5%
Law Practice
9.6%
Information Technology and Services
8.4%
Management Consulting
7.2%
Other
26.5%
Outsourcing/Offshoring
13.2%
Consumer Services
12.3%
Hospital & Health Care
7.3%
Telecommunications
6.8%
Financial Services
6.8%
Other
53.6%
Alternatives
Discussions
Which CRM systems does Introhive currently support?
1 Comment
Official Response from Introhive
Introhive can integrate with Salesforce.com, Microsoft Dynamics CRM, Oracle Sales Could, LexisNexis InterAction, SAP Cloud for Sales, and NetSuiteRead more
What does Introhive do?
1 Comment
JA
Uses technology and AI to automate CRM data entry. It also can help cleanse data, identify sales opportunities, and arm the team with up to date information...Read more
How do you use an Introhive?
1 Comment
JA
In my view there are three primary ways to use Introhive:
1) Uploading contacts, appointments, and interactions into CRM takes the manual entry away and...Read more
Can I use this tool in promoting quality work to other people in our community?
2 Comments
Official Response from Observe.AI
Hi Larah, absolutely! Our platform is used by many organizations who gamify strong performance. As an example, some Observe.AI users will allow QA team leads...Read more
What is the best way to use this tool to have more accurate and quality results in a short matter of time ?
2 Comments
Official Response from Observe.AI
The Observe.AI platform inherently enables greater efficiency of quality audits. By allowing users to see call transcripts, specific points of interests on...Read more
Can we get more functions in moment creation that gives the end user more flexibility in terms of designing moments?
1 Comment
Official Response from Observe.AI
Hi Jasper,
Thank you for your question - it comes at a perfect time!
We are currently working on a “Labs” version of Advanced Moments where we are...Read more
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