Compare HubSpot Sales Hub and Sugar Sell
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$0.00
$19.00 Per Month
HubSpot Sales Hub
Star Rating
(13,766)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Sugar Sell
Star Rating
(776)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in user onboarding, with many users finding it easy to bring new team members up to speed. The automation features and customizable deal tracking options are particularly praised, making it a go-to choice for teams looking for a smooth start.
- Users say that Sugar Sell stands out for its unlimited, no-code customization, which allows businesses to tailor the CRM to their unique workflows. This flexibility is especially beneficial for companies with specialized processes, as highlighted by users who appreciate the ability to align the CRM with their specific needs.
- Reviewers mention that HubSpot Sales Hub offers superior reporting features, which many find essential for managing sales, deals, and forecasting. Users frequently highlight the effectiveness of the AI note taker for recording sales calls, showcasing how it enhances productivity and insight into sales activities.
- According to verified reviews, Sugar Sell is noted for its intuitive interface that simplifies the selling process. Users appreciate how quickly they can set up offers and manage customer interactions, making it a practical choice for teams that value efficiency in their daily operations.
- G2 reviewers report that HubSpot Sales Hub has a higher overall satisfaction score, reflecting its strong market presence and user-friendly design. Many users enjoy the extensive customization options available, which allow for tailored tracking and management of sales processes.
- Users say that while Sugar Sell provides a solid foundation for managing customer interactions, it sometimes faces challenges in matching specific workflow needs, with some reviewers noting configuration difficulties. This can be a consideration for teams that require a highly tailored solution.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.6
9,996
8.0
613
Ease of Use
8.7
10,886
7.6
649
Ease of Setup
8.4
4,843
7.2
346
Ease of Admin
8.6
3,158
7.6
319
Quality of Support
8.6
9,002
7.7
556
Has the product been a good partner in doing business?
8.7
3,110
7.8
303
Product Direction (% positive)
8.7
9,553
7.0
600
Features by Category
Sales Force Automation
8.7
6139
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.6
6017
|
Verified
7.8
469
|
Verified
8.6
6176
|
Verified
7.7
487
|
Verified
7.8
4202
|
Verified
7.2
358
|
Verified
8.5
5090
|
Verified
7.4
412
|
Verified
7.8
3262
|
Verified
7.3
346
|
Verified
7.8
3170
|
Verified
7.4
348
|
Verified
8.2
2463
7.7
376
|
Verified
Marketing Automation
8.7
5414
|
Verified
7.1
354
|
Verified
8.5
5059
|
Verified
7.2
361
|
Verified
8.7
5248
|
Verified
7.9
427
|
Verified
8.1
4451
|
Verified
7.0
312
|
Verified
Customer Support
8.3
3634
|
Verified
7.9
386
|
Verified
8.1
2466
7.6
348
|
Verified
8.4
3303
|
Verified
7.7
358
|
Verified
8.0
3281
|
Verified
7.4
292
8.2
3511
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.2
5830
|
Verified
7.7
470
|
Verified
8.4
6147
|
Verified
8.0
476
|
Verified
8.0
4296
|
Verified
7.4
367
|
Verified
Mobile & Social
8.0
3811
|
Verified
7.2
269
|
Verified
8.1
2462
|
Verified
7.2
267
|
Verified
7.7
4130
|
Verified
7.4
331
|
Verified
Platform
8.1
2950
|
Verified
8.2
260
|
Verified
8.3
2583
|
Verified
7.8
255
|
Verified
8.5
2987
|
Verified
8.1
268
|
Verified
8.1
2283
|
Verified
7.9
168
|
Verified
7.5
1976
8.2
214
|
Verified
8.0
2582
|
Verified
7.5
216
|
Verified
8.6
3012
|
Verified
7.6
257
|
Verified
8.0
1668
7.2
199
|
Verified
Integration
8.4
2267
|
Verified
7.6
260
|
Verified
8.2
2390
|
Verified
7.7
202
|
Verified
8.1
2239
|
Verified
7.3
198
|
Verified
Generative AI
7.4
684
6.3
28
Agentic AI - CRM
7.2
218
Not enough data
7.2
213
Not enough data
7.3
218
Not enough data
7.1
214
Not enough data
7.0
215
Not enough data
7.1
214
Not enough data
7.2
214
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Not enough data
Organization
8.9
679
Not enough data
8.8
666
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
556
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.1
156
Not enough data
8.3
155
Not enough data
Agentic AI - AI Sales Assistant
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
Integrated Workflows
8.8
1638
Not enough data
9.0
1687
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1526
Not enough data
8.7
1388
Not enough data
8.5
1302
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1522
Not enough data
8.1
1393
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1246
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
304
Not enough data
7.9
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2098
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2137
Not enough data
8.9
2136
Not enough data
8.8
2233
Not enough data
Feature Not Available
Not enough data
8.9
2212
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1357
Not enough data
8.4
1426
Not enough data
8.2
1290
Not enough data
8.6
1545
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1407
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.4
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Sugar Sell are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
MP
I feel that it's easier to use than SalesForce and still offers a lot of power.Read more
Why is sugar a CRM?
1 Comment
EM
Because it's a specialized software that allows an organization to manage communication and other matters with their clientsRead more
What is sugar sell?
1 Comment
AO
Sugar Sell is a customer relationship management (CRM) system of software.Read more