Compare HubSpot Sales Hub and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$0.00
$19.00 Per Month
HubSpot Sales Hub
Star Rating
(13,591)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in user satisfaction, boasting a significantly higher overall score compared to Sugar Sell. Users appreciate its intuitive dashboard, which makes it easy to track deal opportunities and manage client interactions effectively.
- Users say that Sugar Sell offers impressive customization capabilities, allowing teams to tailor the CRM to their specific needs. One user highlighted its unlimited, no-code customization feature, which is particularly beneficial for complex sales processes.
- Reviewers mention that HubSpot Sales Hub provides a seamless experience for lead management and automation, with many users praising its ability to keep contacts organized and track communications effortlessly. This functionality supports efficient sales workflows across teams.
- According to verified reviews, Sugar Sell is recognized for its simplicity and effectiveness in managing customer interactions. Users enjoy its clean interface and the ability to coordinate cross-channel promotional efforts, making it a solid choice for teams focused on customer lifecycle management.
- G2 reviewers highlight that while Sugar Sell has strong features for contact and account management, it sometimes struggles with setup and integration compared to HubSpot Sales Hub, which is noted for its quick implementation and user-friendly onboarding process.
- Users report that HubSpot Sales Hub's support quality is consistently rated higher, with many finding the resources and assistance readily available, which enhances their overall experience. In contrast, Sugar Sell's support, while decent, does not match the level of responsiveness and helpfulness that HubSpot users frequently commend.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.6
9,895
8.0
612
Ease of Use
8.7
10,784
7.6
648
Ease of Setup
8.4
4,750
7.2
345
Ease of Admin
8.6
3,156
7.6
319
Quality of Support
8.6
8,911
7.7
555
Has the product been a good partner in doing business?
8.7
3,108
7.8
303
Product Direction (% positive)
8.7
9,471
7.1
599
Features by Category
Sales Force Automation
8.7
6105
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.6
5973
|
Verified
7.8
469
|
Verified
8.6
6149
|
Verified
7.7
487
|
Verified
7.8
4203
|
Verified
7.2
358
|
Verified
8.5
5075
|
Verified
7.4
412
|
Verified
7.8
3259
|
Verified
7.3
346
|
Verified
7.8
3165
|
Verified
7.4
348
|
Verified
8.2
2459
7.7
376
|
Verified
Marketing Automation
8.7
5398
|
Verified
7.1
354
|
Verified
8.5
5057
|
Verified
7.2
361
|
Verified
8.7
5228
|
Verified
7.9
427
|
Verified
8.1
4443
|
Verified
7.0
312
|
Verified
Customer Support
8.3
3633
|
Verified
7.9
386
|
Verified
8.1
2463
7.6
348
|
Verified
8.4
3298
|
Verified
7.7
358
|
Verified
8.0
3279
|
Verified
7.4
292
8.2
3509
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.2
5799
|
Verified
7.7
469
|
Verified
8.4
6129
|
Verified
8.0
475
|
Verified
8.0
4293
|
Verified
7.4
366
|
Verified
Mobile & Social
8.0
3809
|
Verified
7.2
269
|
Verified
8.1
2460
|
Verified
7.2
267
|
Verified
7.7
4129
|
Verified
7.4
331
|
Verified
Platform
8.1
2924
|
Verified
8.2
260
|
Verified
8.3
2549
|
Verified
7.8
255
|
Verified
8.5
2984
|
Verified
8.1
268
|
Verified
8.1
2282
|
Verified
7.9
168
|
Verified
7.5
1977
8.2
214
|
Verified
8.0
2578
|
Verified
7.5
216
|
Verified
8.6
2987
|
Verified
7.6
257
|
Verified
8.0
1667
7.2
199
|
Verified
Integration
8.4
2264
|
Verified
7.6
260
|
Verified
8.2
2377
|
Verified
7.7
202
|
Verified
8.1
2229
|
Verified
7.3
198
|
Verified
Generative AI
7.4
677
6.3
28
Agentic AI - CRM
7.2
217
Not enough data
7.2
214
Not enough data
7.3
214
Not enough data
7.1
215
Not enough data
7.0
214
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
659
Not enough data
Organization
9.0
681
Not enough data
8.8
667
Not enough data
8.7
605
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1635
Not enough data
9.0
1682
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1524
Not enough data
8.7
1386
Not enough data
8.5
1303
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1549
Not enough data
8.6
1520
Not enough data
8.1
1394
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1244
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1200
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2232
Not enough data
Feature Not Available
Not enough data
8.9
2209
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1356
Not enough data
8.4
1425
Not enough data
8.2
1292
Not enough data
8.6
1545
Not enough data
8.4
1388
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1133
Not enough data
7.9
1264
Not enough data
Sales Management
8.8
1554
Not enough data
7.9
1246
Not enough data
8.4
1409
Not enough data
8.9
1620
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Sugar Sell are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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