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Compare HubSpot Sales Hub and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$0.00
$19.00 Per Month
HubSpot Sales Hub
Star Rating
(13,419)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(771)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and emails, which helps them stay organized and manage their sales activities more efficiently.
- Users say that Sugar Sell offers a clean and modern interface, making it easy to navigate and find necessary information quickly. Reviewers highlight its practical design, which connects tasks, deals, and contacts seamlessly, enhancing their overall user experience.
- According to verified reviews, HubSpot Sales Hub has a significantly higher satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the high volume of recent reviews, showcasing its popularity and reliability among users.
- Reviewers mention that while Sugar Sell provides solid account and contact management features, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. This can impact the overall effectiveness of the software in certain business contexts.
- Users highlight that HubSpot Sales Hub's reporting and analytics features are particularly strong, allowing them to assess lead value and track team performance effectively. This capability is crucial for sales teams looking to optimize their strategies and improve outcomes.
- G2 reviewers note that Sugar Sell's support quality is commendable, with users appreciating the assistance they receive. However, HubSpot Sales Hub outshines in this area as well, with many users praising its comprehensive support resources and responsiveness, contributing to a smoother user experience overall.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.6
9,790
8.0
614
Ease of Use
8.7
10,676
7.6
650
Ease of Setup
8.4
4,650
7.2
347
Ease of Admin
8.6
3,128
7.6
319
Quality of Support
8.6
8,815
7.7
557
Has the product been a good partner in doing business?
8.7
3,081
7.8
303
Product Direction (% positive)
8.7
9,370
7.1
601
Features by Category
Sales Force Automation
8.7
6057
|
Verified
8.2
503
|
Verified
Feature Not Available
7.6
323
8.5
5915
|
Verified
7.9
470
|
Verified
8.5
6100
|
Verified
7.7
488
|
Verified
7.8
4197
|
Verified
7.2
359
|
Verified
8.5
5061
|
Verified
7.4
413
|
Verified
7.8
3254
|
Verified
7.3
347
|
Verified
7.8
3159
|
Verified
7.4
349
|
Verified
8.2
2453
7.8
377
|
Verified
Marketing Automation
8.7
5385
|
Verified
7.1
355
|
Verified
8.5
5050
|
Verified
7.2
362
|
Verified
8.7
5200
|
Verified
7.9
428
|
Verified
8.1
4438
|
Verified
7.0
313
|
Verified
Customer Support
8.3
3632
|
Verified
7.9
387
|
Verified
8.1
2461
7.7
349
|
Verified
8.4
3294
|
Verified
7.8
359
|
Verified
8.0
3276
|
Verified
7.4
293
8.3
3509
|
Verified
7.7
314
|
Verified
Reporting & Analytics
8.2
5768
|
Verified
7.7
470
|
Verified
8.4
6111
|
Verified
8.0
476
|
Verified
8.0
4284
|
Verified
7.4
367
|
Verified
Mobile & Social
8.0
3803
|
Verified
7.2
270
|
Verified
8.1
2456
|
Verified
7.2
268
|
Verified
7.7
4124
|
Verified
7.4
332
|
Verified
Platform
8.1
2906
|
Verified
8.2
261
|
Verified
8.3
2527
|
Verified
7.8
255
|
Verified
8.5
2978
|
Verified
8.1
268
|
Verified
8.1
2280
|
Verified
7.9
168
|
Verified
7.5
1974
8.2
214
|
Verified
8.0
2573
|
Verified
7.5
216
|
Verified
8.6
2978
|
Verified
7.6
258
|
Verified
8.0
1663
7.2
199
|
Verified
Integration
8.4
2264
|
Verified
7.6
260
|
Verified
8.2
2368
|
Verified
7.7
202
|
Verified
8.1
2227
|
Verified
7.3
198
|
Verified
Generative AI
7.4
677
6.4
29
Agentic AI - CRM
7.1
214
Not enough data
7.2
212
Not enough data
7.3
210
Not enough data
7.1
213
Not enough data
7.0
212
Not enough data
7.1
212
Not enough data
7.2
212
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
Not enough data
8.6
625
Not enough data
8.8
652
Not enough data
8.9
659
Not enough data
Organization
9.0
681
Not enough data
8.8
667
Not enough data
8.7
605
Not enough data
Performance Analysis
8.3
559
Not enough data
8.8
668
Not enough data
Sales Analysis
8.5
563
Not enough data
8.7
620
Not enough data
Generative AI
8.2
158
Not enough data
8.3
158
Not enough data
Agentic AI - AI Sales Assistant
7.9
22
Not enough data
8.1
21
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.2
22
Not enough data
8.2
22
Not enough data
8.4
22
Not enough data
Integrated Workflows
8.8
1633
Not enough data
9.0
1680
Not enough data
8.3
1441
Not enough data
8.2
1340
Not enough data
8.8
1526
Not enough data
8.7
1386
Not enough data
8.6
1307
Not enough data
Repeatability and Reportability
8.6
1481
Not enough data
8.7
1550
Not enough data
8.6
1521
Not enough data
8.1
1397
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1247
Not enough data
8.1
1215
Not enough data
8.2
1206
Not enough data
7.8
1086
Not enough data
7.7
1033
Not enough data
Generative AI
7.4
497
Not enough data
Agentic AI - Sales Engagement
7.0
181
Not enough data
7.2
182
Not enough data
7.2
183
Not enough data
7.3
182
Not enough data
7.2
183
Not enough data
7.2
183
Not enough data
7.2
184
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
525
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
579
Not enough data
7.7
490
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
572
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.7
48
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.7
81
Not enough data
6.8
81
Not enough data
6.6
81
Not enough data
Incentives
7.9
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
969
Not enough data
8.5
1099
|
Verified
Not enough data
8.8
1197
|
Verified
Not enough data
8.5
989
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
859
Not enough data
Agentic AI - Email Tracking
6.9
119
Not enough data
6.9
119
Not enough data
7.0
119
Not enough data
6.9
119
Not enough data
6.9
118
Not enough data
6.8
119
Not enough data
7.0
120
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2136
Not enough data
8.9
2135
Not enough data
8.8
2230
Not enough data
Feature Not Available
Not enough data
8.9
2208
Not enough data
Generative AI
7.5
487
Not enough data
Agentic AI - Sales Analytics
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1543
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.5
65
Not enough data
7.2
63
Not enough data
Calling
8.6
1195
Not enough data
8.1
987
Not enough data
8.6
1155
Not enough data
8.7
1186
Not enough data
7.9
72
Not enough data
Contacts
8.7
1261
Not enough data
8.4
1103
Not enough data
8.6
1163
Not enough data
Insights
9.0
1350
Not enough data
8.7
1191
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1095
Not enough data
7.6
68
Not enough data
Agentic AI - Sales Enablement
7.1
65
Not enough data
7.1
64
Not enough data
7.0
63
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
814
Not enough data
8.4
800
Not enough data
Analytics
8.4
884
Not enough data
8.5
885
Not enough data
8.4
829
Not enough data
8.3
803
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Sugar Sell are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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