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Compare HubSpot Sales Hub and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
$0.00
$19.00 Per Month
HubSpot Sales Hub
Star Rating
(13,419)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(771)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and emails, which helps them stay organized and manage their sales activities more efficiently.
- Users say that Sugar Sell offers a clean and modern interface, making it easy to navigate and find necessary information quickly. Reviewers highlight its practical design, which connects tasks, deals, and contacts seamlessly, enhancing their overall user experience.
- According to verified reviews, HubSpot Sales Hub has a significantly higher satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the high volume of recent reviews, showcasing its popularity and reliability among users.
- Reviewers mention that while Sugar Sell provides solid account and contact management features, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. This can impact the overall effectiveness of the software in certain business contexts.
- Users highlight that HubSpot Sales Hub's reporting and analytics features are particularly strong, allowing them to assess lead value and track team performance effectively. This capability is crucial for sales teams looking to optimize their strategies and improve outcomes.
- G2 reviewers note that Sugar Sell's support quality is commendable, with users appreciating the assistance they receive. However, HubSpot Sales Hub outshines in this area as well, with many users praising its comprehensive support resources and responsiveness, contributing to a smoother user experience overall.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.6
9,788
7.9
613
Ease of Use
8.7
10,674
7.6
649
Ease of Setup
8.4
4,648
7.2
346
Ease of Admin
8.6
3,128
7.6
319
Quality of Support
8.6
8,812
7.7
556
Has the product been a good partner in doing business?
8.7
3,081
7.8
303
Product Direction (% positive)
8.7
9,368
7.1
600
Features by Category
Sales Force Automation
8.7
6055
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.5
5914
|
Verified
7.8
469
|
Verified
8.5
6099
|
Verified
7.7
487
|
Verified
7.8
4195
|
Verified
7.2
358
|
Verified
8.5
5059
|
Verified
7.4
412
|
Verified
7.8
3252
|
Verified
7.3
346
|
Verified
7.8
3157
|
Verified
7.4
348
|
Verified
8.2
2451
7.7
376
|
Verified
Marketing Automation
8.7
5383
|
Verified
7.1
354
|
Verified
8.5
5048
|
Verified
7.2
361
|
Verified
8.7
5199
|
Verified
7.9
427
|
Verified
8.1
4436
|
Verified
7.0
312
|
Verified
Customer Support
8.3
3630
|
Verified
7.9
386
|
Verified
8.1
2459
7.6
348
|
Verified
8.4
3293
|
Verified
7.7
358
|
Verified
8.0
3274
|
Verified
7.4
292
8.3
3507
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.2
5768
|
Verified
7.7
469
|
Verified
8.4
6110
|
Verified
8.0
475
|
Verified
7.9
4282
|
Verified
7.4
366
|
Verified
Mobile & Social
8.0
3802
|
Verified
7.2
269
|
Verified
8.1
2454
|
Verified
7.2
267
|
Verified
7.7
4122
|
Verified
7.4
331
|
Verified
Platform
8.1
2906
|
Verified
8.2
261
|
Verified
8.3
2527
|
Verified
7.8
255
|
Verified
8.5
2978
|
Verified
8.1
268
|
Verified
8.1
2279
|
Verified
7.9
168
|
Verified
7.5
1973
8.2
214
|
Verified
8.0
2572
|
Verified
7.5
216
|
Verified
8.6
2977
|
Verified
7.6
258
|
Verified
8.0
1662
7.2
199
|
Verified
Integration
8.4
2263
|
Verified
7.6
260
|
Verified
8.2
2367
|
Verified
7.7
202
|
Verified
8.1
2226
|
Verified
7.3
198
|
Verified
Generative AI
7.4
675
6.3
28
Agentic AI - CRM
7.1
212
Not enough data
7.1
210
Not enough data
7.3
208
Not enough data
7.1
211
Not enough data
7.0
210
Not enough data
7.0
210
Not enough data
7.2
210
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
667
Not enough data
Sales Analysis
8.5
562
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1631
Not enough data
9.0
1678
Not enough data
8.3
1439
Not enough data
8.2
1338
Not enough data
8.8
1524
Not enough data
8.7
1384
Not enough data
8.5
1305
Not enough data
Repeatability and Reportability
8.6
1479
Not enough data
8.7
1548
Not enough data
8.6
1519
Not enough data
8.1
1395
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1245
Not enough data
8.1
1213
Not enough data
8.2
1204
Not enough data
7.8
1084
Not enough data
7.7
1031
Not enough data
Generative AI
7.3
495
Not enough data
Agentic AI - Sales Engagement
7.0
179
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
182
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
47
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
80
Not enough data
6.8
80
Not enough data
6.6
80
Not enough data
Incentives
7.9
770
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Not enough data
Personalization
8.4
968
Not enough data
8.5
1098
|
Verified
Not enough data
8.8
1196
|
Verified
Not enough data
8.5
988
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
858
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2095
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2134
Not enough data
8.8
2229
Not enough data
Feature Not Available
Not enough data
8.9
2207
Not enough data
Generative AI
7.5
486
Not enough data
Agentic AI - Sales Analytics
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1544
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1193
Not enough data
8.1
985
Not enough data
8.6
1153
Not enough data
8.7
1184
Not enough data
7.9
70
Not enough data
Contacts
8.7
1259
Not enough data
8.4
1101
Not enough data
8.6
1161
Not enough data
Insights
9.0
1348
Not enough data
8.7
1189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1093
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Sugar Sell are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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