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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$0.00
$19.00 Per Month
HubSpot Sales Hub
Star Rating
(13,369)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(770)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing, scoring 8.7 compared to Sugar Sell's 7.1. Reviewers mention that HubSpot's email automation features are intuitive and effective, making it easier to engage with leads.
- Reviewers mention that HubSpot Sales Hub offers superior Ease of Use with a score of 8.7, while Sugar Sell scores 7.7. Users say that HubSpot's user interface is more streamlined, allowing for quicker navigation and less training time.
- G2 users highlight HubSpot's Lead Management capabilities, scoring 8.7 versus Sugar Sell's 7.9. Reviewers say that HubSpot provides better tools for tracking and nurturing leads, which enhances conversion rates.
- Users on G2 report that HubSpot Sales Hub has a more robust Customer Support Portal, scoring 8.2 compared to Sugar Sell's 7.6. Reviewers mention that HubSpot's support resources are more comprehensive and easier to access.
- Reviewers mention that Sugar Sell shines in Customization, scoring 8.2, slightly higher than HubSpot's 8.1. Users say that Sugar Sell allows for more tailored solutions to fit specific business needs, which is a significant advantage for mid-market companies.
- Users report that HubSpot Sales Hub outperforms in Performance and Reliability, with a score of 8.7 compared to Sugar Sell's 7.6. Reviewers mention that HubSpot's platform is more stable and responsive, leading to fewer disruptions during critical sales processes.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.6
9,744
8.0
612
Ease of Use
8.7
10,630
7.6
648
Ease of Setup
8.3
4,607
7.2
345
Ease of Admin
8.6
3,109
7.6
318
Quality of Support
8.6
8,772
7.7
555
Has the product been a good partner in doing business?
8.7
3,063
7.8
302
Product Direction (% positive)
8.7
9,324
7.1
599
Features by Category
Sales Force Automation
8.7
6031
|
Verified
8.2
503
|
Verified
Feature Not Available
7.6
323
8.5
5882
|
Verified
7.9
470
|
Verified
8.5
6076
|
Verified
7.7
488
|
Verified
7.8
4183
|
Verified
7.2
359
|
Verified
8.5
5044
|
Verified
7.4
413
|
Verified
7.8
3241
|
Verified
7.3
347
|
Verified
7.8
3146
|
Verified
7.4
349
|
Verified
8.2
2438
7.8
377
|
Verified
Marketing Automation
8.7
5366
|
Verified
7.1
355
|
Verified
8.5
5035
|
Verified
7.2
362
|
Verified
8.7
5177
|
Verified
7.9
428
|
Verified
8.1
4426
|
Verified
7.0
313
|
Verified
Customer Support
8.3
3617
|
Verified
7.9
387
|
Verified
8.2
2448
7.7
349
|
Verified
8.4
3282
|
Verified
7.8
359
|
Verified
8.0
3264
|
Verified
7.4
293
8.3
3496
|
Verified
7.7
314
|
Verified
Reporting & Analytics
8.2
5743
|
Verified
7.7
470
|
Verified
8.4
6096
|
Verified
8.0
476
|
Verified
7.9
4269
|
Verified
7.4
367
|
Verified
Mobile & Social
8.0
3792
|
Verified
7.2
270
|
Verified
8.1
2443
|
Verified
7.2
268
|
Verified
7.7
4111
|
Verified
7.4
331
|
Verified
Platform
8.1
2898
|
Verified
8.2
260
|
Verified
8.3
2515
|
Verified
7.8
255
|
Verified
8.5
2971
|
Verified
8.1
268
|
Verified
8.1
2275
|
Verified
7.9
168
|
Verified
7.5
1968
8.2
214
|
Verified
8.0
2569
|
Verified
7.5
216
|
Verified
8.6
2970
|
Verified
7.6
256
|
Verified
8.0
1658
7.2
199
|
Verified
Integration
8.4
2259
|
Verified
7.6
260
|
Verified
8.2
2361
|
Verified
7.7
202
|
Verified
8.1
2221
|
Verified
7.3
198
|
Verified
Generative AI
7.4
668
6.4
29
Agentic AI - CRM
7.1
206
Not enough data
7.1
204
Not enough data
7.3
202
Not enough data
7.1
205
Not enough data
7.0
204
Not enough data
7.0
204
Not enough data
7.1
204
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
617
Not enough data
Generative AI
8.1
156
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1625
Not enough data
9.0
1671
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1515
Not enough data
8.7
1379
Not enough data
8.6
1301
Not enough data
Repeatability and Reportability
8.6
1474
Not enough data
8.7
1542
Not enough data
8.6
1514
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1241
Not enough data
8.1
1208
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1026
Not enough data
Generative AI
7.3
490
Not enough data
Agentic AI - Sales Engagement
7.0
175
Not enough data
7.2
176
Not enough data
7.2
177
Not enough data
7.3
176
Not enough data
7.1
177
Not enough data
7.2
177
Not enough data
7.1
178
Not enough data
Call Analytics
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Integrations
8.3
521
Not enough data
9.0
717
Not enough data
8.3
586
Not enough data
8.4
575
Not enough data
7.7
486
Not enough data
Branding & Customizatio
8.6
626
Not enough data
8.7
646
Not enough data
8.4
568
Not enough data
Automatic Rules & Configurations
8.7
620
Not enough data
8.9
629
Not enough data
8.5
586
Not enough data
Agentic AI - Business Scheduling
7.6
45
Not enough data
7.6
45
Not enough data
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Sales Performance Management
6.6
77
Not enough data
6.8
77
Not enough data
6.6
77
Not enough data
Incentives
7.9
767
Not enough data
8.1
844
|
Verified
Not enough data
7.6
715
|
Verified
Not enough data
8.3
940
Not enough data
Personalization
8.4
965
Not enough data
8.5
1095
|
Verified
Not enough data
8.8
1193
|
Verified
Not enough data
8.5
985
|
Verified
Not enough data
Administrative
8.6
1019
|
Verified
Not enough data
8.4
899
|
Verified
Not enough data
8.3
855
Not enough data
Agentic AI - Email Tracking
6.9
114
Not enough data
6.8
114
Not enough data
6.9
114
Not enough data
6.9
114
Not enough data
6.9
113
Not enough data
6.8
114
Not enough data
6.9
115
Not enough data
Analytics
8.7
2089
Not enough data
8.8
2078
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2130
Not enough data
8.9
2129
Not enough data
8.8
2222
Not enough data
Feature Not Available
Not enough data
8.9
2202
Not enough data
Generative AI
7.5
482
Not enough data
Agentic AI - Sales Analytics
6.9
100
Not enough data
7.1
99
Not enough data
7.2
97
Not enough data
7.3
99
Not enough data
7.1
98
Not enough data
Data Sourcing
8.3
1350
Not enough data
8.4
1419
Not enough data
8.2
1287
Not enough data
8.6
1537
Not enough data
8.4
1381
Not enough data
Predictive Analytics
8.1
1338
Not enough data
8.2
1298
Not enough data
7.7
1125
Not enough data
7.9
1257
Not enough data
Sales Management
8.8
1546
Not enough data
7.9
1239
Not enough data
8.4
1401
Not enough data
8.9
1611
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1151
Not enough data
8.7
1183
Not enough data
7.9
70
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
881
Not enough data
8.4
882
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Sugar Sell are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
13.2%
Computer Software
10.6%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.1%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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