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Compare Hotjar and Zipy 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 1000 Sessions Per Month
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansZipy
Star Rating
(51)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Browse all 4 pricing plansHotjar vs Zipy
When assessing the two solutions, reviewers found Zipy easier to use, set up, and administer. Reviewers also preferred doing business with Zipy overall.
- Reviewers felt that Zipy meets the needs of their business better than Hotjar.
- When comparing quality of ongoing product support, reviewers felt that Zipy is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zipy over Hotjar.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Zipy
FREE For everyone, forever
Free
1000 Sessions Per Month
It's free
- 1000 Sessions
- All Core Features
- Unlimited User
Free Trial
Hotjar
Free Trial is available
Zipy
Free Trial is available
Ratings
Meets Requirements
8.7
257
9.5
47
Ease of Use
8.9
260
9.7
48
Ease of Setup
9.0
121
9.8
36
Ease of Admin
8.9
111
9.5
13
Quality of Support
8.5
176
9.4
47
Has the product been a good partner in doing business?
8.7
98
9.9
13
Product Direction (% positive)
8.1
253
10.0
47
Features by Category
Metrics
8.7
25
9.7
10
9.1
27
9.4
9
9.0
24
9.8
10
9.1
23
9.7
10
8.8
20
9.7
10
8.6
19
9.6
9
8.7
17
9.5
10
8.9
20
9.2
10
8.9
25
9.2
10
Reporting
Feature Not Available
9.8
10
8.9
19
9.4
9
Feature Not Available
Feature Not Available
8.1
20
9.3
10
8.5
19
9.6
9
8.2
17
9.5
10
8.8
21
9.6
9
Other
8.0
24
9.3
9
Feature Not Available
9.3
9
Feature Not Available
Feature Not Available
7.6
17
9.4
9
8.1
15
9.8
9
Feature Not Available
9.4
8
Feature Not Available
9.8
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
9.8
9
Feature Not Available
9.4
8
8.9
139
9.6
9
8.8
139
9.6
9
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.6
22
8.9
71
|
Verified
9.5
22
8.5
51
|
Verified
8.3
20
A/B Testing
9.1
36
|
Verified
9.4
21
8.8
36
9.5
16
8.8
49
|
Verified
8.8
20
8.8
36
|
Verified
8.0
19
Visitor Information
7.6
45
|
Verified
9.2
21
8.6
40
9.1
21
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Feature Not Available
9.2
10
Feature Not Available
9.0
10
Feature Not Available
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Performance
Feature Not Available
Feature Not Available
8.5
9
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Bug Reporting
Not enough data
9.4
24
Not enough data
9.4
21
Not enough data
8.9
20
Bug Monitoring
Not enough data
9.5
25
Not enough data
9.4
23
Not enough data
9.2
24
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.4
17
Not enough data
9.3
17
Platform Data
Not enough data
8.9
16
Not enough data
9.3
17
Not enough data
9.1
18
Not enough data
9.2
18
Platform Additional Functionality
Not enough data
9.2
17
Not enough data
9.1
18
Not enough data
9.1
16
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
101
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Hotjar and Zipy are categorized as Digital Experience Monitoring (DEM), Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, User Research, Heatmap Tools, Software Testing, Survey, and E-Commerce Analytics
Zipy is categorized as Customer Journey Analytics and Bug Tracking
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zipy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Computer Software
45.1%
Information Technology and Services
13.7%
Telecommunications
3.9%
Program Development
3.9%
Marketing and Advertising
3.9%
Other
29.4%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Zipy has no discussions with answers
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