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At a Glance
Hotjar
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans
Zipy
Zipy
Star Rating
(51)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Browse all 4 pricing plans

Hotjar vs Zipy

When assessing the two solutions, reviewers found Zipy easier to use, set up, and administer. Reviewers also preferred doing business with Zipy overall.

  • Reviewers felt that Zipy meets the needs of their business better than Hotjar.
  • When comparing quality of ongoing product support, reviewers felt that Zipy is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Zipy over Hotjar.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
Zipy
FREE For everyone, forever
Free
1000 Sessions Per Month
Browse all 4 pricing plans
Free Trial
Hotjar
Free Trial is available
Zipy
Free Trial is available
Ratings
Meets Requirements
8.7
257
9.5
47
Ease of Use
8.9
260
9.7
48
Ease of Setup
9.0
121
9.8
36
Ease of Admin
8.9
111
9.5
13
Quality of Support
8.5
176
9.4
47
Has the product been a good partner in doing business?
8.7
98
9.9
13
Product Direction (% positive)
8.1
253
10.0
47
Features by Category
8.6
183
9.5
10
Metrics
8.7
25
9.7
10
9.1
27
9.4
9
9.0
24
9.8
10
9.1
23
9.7
10
8.8
20
9.7
10
8.6
19
9.6
9
8.7
17
9.5
10
8.9
20
9.2
10
8.9
25
9.2
10
Reporting
Feature Not Available
9.8
10
8.9
19
9.4
9
Feature Not Available
Feature Not Available
8.1
20
9.3
10
8.5
19
9.6
9
8.2
17
9.5
10
8.8
21
9.6
9
Other
8.0
24
9.3
9
Feature Not Available
9.3
9
Feature Not Available
Feature Not Available
7.6
17
9.4
9
8.1
15
9.8
9
Feature Not Available
9.4
8
Feature Not Available
9.8
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
9.8
9
Feature Not Available
9.4
8
8.9
139
9.6
9
8.8
139
9.6
9
8.6
61
Not enough data
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
8.7
90
9.0
22
User Behavior
9.0
70
|
Verified
9.6
22
8.9
71
|
Verified
9.5
22
8.5
51
|
Verified
8.3
20
A/B Testing
9.1
36
|
Verified
9.4
21
8.8
36
9.5
16
8.8
49
|
Verified
8.8
20
8.8
36
|
Verified
8.0
19
Visitor Information
7.6
45
|
Verified
9.2
21
8.6
40
9.1
21
Agentic AI - Session Replay
8.6
6
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
9
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.9
10
Not enough data
Experience
9.0
10
Feature Not Available
9.2
10
Feature Not Available
9.0
10
Feature Not Available
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Performance
Feature Not Available
Feature Not Available
8.5
9
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
9.3
26
Bug Reporting
Not enough data
9.4
24
Not enough data
9.4
21
Not enough data
8.9
20
Bug Monitoring
Not enough data
9.5
25
Not enough data
9.4
23
Not enough data
9.2
24
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
9.2
19
Platform Basics
Not enough data
9.4
17
Not enough data
9.3
17
Platform Data
Not enough data
8.9
16
Not enough data
9.3
17
Not enough data
9.1
18
Not enough data
9.2
18
Platform Additional Functionality
Not enough data
9.2
17
Not enough data
9.1
18
Not enough data
9.1
16
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
15
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
8.6
11
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
163
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
101
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Unique Categories
Zipy
Zipy is categorized as Customer Journey Analytics and Bug Tracking
Reviews
Reviewers' Company Size
Hotjar
Hotjar
Small-Business(50 or fewer emp.)
52.1%
Mid-Market(51-1000 emp.)
38.6%
Enterprise(> 1000 emp.)
9.3%
Zipy
Zipy
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
21.6%
Enterprise(> 1000 emp.)
11.8%
Reviewers' Industry
Hotjar
Hotjar
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Zipy
Zipy
Computer Software
45.1%
Information Technology and Services
13.7%
Telecommunications
3.9%
Program Development
3.9%
Marketing and Advertising
3.9%
Other
29.4%
Alternatives
Hotjar
Hotjar Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
Zipy
Zipy Alternatives
LogRocket
LogRocket
Add LogRocket
PostHog
PostHog
Add PostHog
Fullstory
Fullstory
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Dynatrace
Dynatrace
Add Dynatrace
Discussions
Hotjar
Hotjar Discussions
What is Hotjar?
1 Comment
Mohsin N.
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What feedback tools do you offer?
1 Comment
Moon D.
MD
Test Your Mind, Become an Internet marketer? Read more
Zipy
Zipy Discussions
Monty the Mongoose crying
Zipy has no discussions with answers