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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Small-Business (71.6% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Contact Us Per Year
Hotjar
Star Rating
(326)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansSessionStack
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (71.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about SessionStackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in its Survey Management features, particularly the Survey Builder, which allows for easy customization and distribution of surveys. In contrast, SessionStack's survey capabilities are seen as less flexible, with reviewers mentioning limitations in Question Types.
- Reviewers mention that SessionStack shines in Error and Bug Tracking, with a high score of 9.4, making it a preferred choice for teams focused on QA testing. Hotjar, while effective, does not match this level of performance, with users noting its QA Testing feature scored lower at 8.0.
- G2 users highlight Hotjar's strong Engagement Metrics, particularly in Click Tracking and Mouse Movement, where it received scores of 9.0 and 8.9 respectively. SessionStack, while competitive, received slightly lower scores in these areas, with users reporting a more robust experience with Hotjar.
- Users on G2 report that SessionStack offers superior Real-Time Insights, particularly in Session Replay and Behavioral Analysis, both scoring above 9.0. In comparison, Hotjar's performance in these metrics, while still strong, does not reach the same level of user satisfaction.
- Reviewers mention that Hotjar's Custom Reports and Dashboards feature is highly rated at 9.4, allowing users to tailor their analytics experience. SessionStack's similar feature, while functional, received a lower score of 8.6, indicating that users find Hotjar's reporting capabilities more comprehensive.
- Users say that SessionStack's Integrations are a standout feature, scoring 9.2, which allows for seamless connectivity with other tools. Hotjar, while also offering integrations, received a slightly lower score of 9.0, suggesting that SessionStack may provide a more extensive or user-friendly integration experience.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
SessionStack
Custom
Contact Us
Per Year
- Tagless autocapture of client-side data
- SessionStackAI
- Custom team seats included
Free Trial
Hotjar
Free Trial is available
SessionStack
Free Trial is available
Ratings
Meets Requirements
8.7
254
9.4
44
Ease of Use
8.9
257
9.4
43
Ease of Setup
8.9
118
9.4
13
Ease of Admin
8.9
109
9.8
10
Quality of Support
8.5
174
9.3
43
Has the product been a good partner in doing business?
8.7
96
9.6
9
Product Direction (% positive)
8.1
250
9.7
37
Features by Category
Metrics
8.7
25
8.5
8
9.1
27
8.1
7
9.0
24
8.6
7
9.1
23
8.1
7
8.8
20
8.8
7
8.6
19
8.9
6
8.7
17
8.1
7
8.9
20
7.9
7
8.9
25
8.3
7
Reporting
Feature Not Available
8.5
8
8.9
19
8.1
8
Feature Not Available
8.3
8
8.1
20
7.9
8
8.5
19
7.6
7
8.2
17
Feature Not Available
8.8
21
8.6
7
Other
8.0
24
8.1
7
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.6
17
Feature Not Available
8.1
15
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.3
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
9.2
8
Feature Not Available
Feature Not Available
8.9
139
8.8
8
8.8
139
9.0
8
User Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.2
18
8.9
71
|
Verified
9.4
19
8.5
50
|
Verified
8.9
19
A/B Testing
9.1
36
|
Verified
9.4
18
8.8
36
Feature Not Available
8.8
48
|
Verified
9.8
18
8.8
36
|
Verified
Feature Not Available
Visitor Information
7.6
45
|
Verified
9.1
21
8.6
40
8.8
19
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
8.7
5
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
Not enough data
Feature Not Available
8.9
6
Feature Not Available
9.0
5
Feature Not Available
9.0
5
Not enough data
9.3
5
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Not enough data
Reporting
9.3
151
Not enough data
9.1
144
Not enough data
8.7
125
Not enough data
7.8
105
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hotjar and SessionStack are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Heatmap Tools, Software Testing, Survey, and E-Commerce Analytics
SessionStack is categorized as Co-Browsing and Mobile App Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SessionStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.4%
Computer Software
17.9%
Information Technology and Services
16.4%
Marketing and Advertising
10.4%
Financial Services
10.4%
Hospital & Health Care
4.5%
Other
40.3%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
SessionStack has no discussions with answers
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