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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Small-Business (93.4% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free
Hotjar
Star Rating
(326)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansPlerdy
Star Rating
(317)4.7 out of 5
Market Segments
Small-Business (93.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar excels in its Session Replay feature, providing detailed insights into user behavior, while Plerdy's Session Replays are also strong but slightly less intuitive, leading to a more complex user experience.
- Reviewers mention that Plerdy's SEO Auditing capabilities are superior, with features like SEO Change Tracking and SEO Alerting receiving high praise, whereas Hotjar's SEO features are more limited and less comprehensive.
- G2 users highlight that Plerdy's Quality of Support is exceptional, scoring 9.5, compared to Hotjar's 8.5, indicating that users feel more supported and valued when using Plerdy.
- Users on G2 report that Hotjar's Custom Event Tracking is effective but lacks the depth found in Plerdy's offerings, where users can create more tailored tracking options, enhancing their analytics capabilities.
- Reviewers say that Plerdy's Real-Time Reporting feature is robust, scoring 9.2, which allows for immediate insights, while Hotjar's reporting features, although good, do not provide the same level of immediacy or detail.
- Users report that Hotjar's Pre-Designed Templates for surveys are user-friendly and easy to implement, but Plerdy's Survey Builder offers more customization options, allowing for a more tailored approach to gathering user feedback.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Plerdy
Free
Free
- Heatmaps — 100 per day
- Video sessions — 500 (total)
- Popup — 100 per day
Free Trial
Hotjar
Free Trial is available
Plerdy
Free Trial is available
Ratings
Meets Requirements
8.7
254
9.3
235
Ease of Use
8.9
257
8.6
243
Ease of Setup
8.9
118
8.7
160
Ease of Admin
8.9
109
8.9
120
Quality of Support
8.5
174
9.5
209
Has the product been a good partner in doing business?
8.7
96
9.5
109
Product Direction (% positive)
8.1
250
9.6
213
Features by Category
Metrics
8.7
25
9.3
41
9.1
27
9.2
40
9.0
24
Feature Not Available
9.1
23
Feature Not Available
8.8
20
9.0
34
8.6
19
Feature Not Available
8.7
17
Feature Not Available
8.9
20
9.0
40
8.9
25
9.1
36
Reporting
Feature Not Available
9.1
47
8.9
19
Feature Not Available
Feature Not Available
Feature Not Available
8.1
20
9.0
40
8.5
19
8.6
39
8.2
17
Feature Not Available
8.8
21
Feature Not Available
Other
8.0
24
8.9
41
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.6
17
8.8
36
8.1
15
8.7
37
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
8.5
54
Feature Not Available
Feature Not Available
8.9
139
8.9
74
8.8
139
8.9
66
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.4
79
|
Verified
8.9
71
|
Verified
9.2
78
|
Verified
8.5
50
|
Verified
8.5
62
|
Verified
A/B Testing
9.1
36
|
Verified
Feature Not Available
8.8
36
Feature Not Available
8.8
48
|
Verified
9.0
63
8.8
36
|
Verified
Feature Not Available
Visitor Information
7.6
45
|
Verified
8.8
62
8.6
40
8.6
59
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design and Customization
Not enough data
9.1
34
Not enough data
9.0
35
Not enough data
9.4
31
Not enough data
9.0
33
Campaigns
Not enough data
9.1
32
Not enough data
9.1
32
Not enough data
9.2
14
Not enough data
9.3
36
Integrations
Not enough data
9.0
29
Not enough data
8.7
26
Not enough data
9.2
26
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
8.8
36
Not enough data
8.9
42
Not enough data
8.9
41
Not enough data
8.9
41
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
35
SEO Reporting
Not enough data
Feature Not Available
Not enough data
8.7
59
Not enough data
8.3
54
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.6
13
Experimental Design
Not enough data
7.5
14
Not enough data
Feature Not Available
Not enough data
7.7
13
Analytics
Not enough data
8.4
16
Not enough data
8.7
14
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
9.1
103
8.2
94
9.1
92
8.6
108
9.0
92
8.1
101
9.1
89
8.9
124
9.3
101
Reporting
9.3
151
9.6
110
9.1
144
9.4
106
8.7
125
9.2
96
7.8
105
9.0
84
Categories
Categories
Shared Categories
Hotjar and Plerdy are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Plerdy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.4%
Marketing and Advertising
30.8%
Information Technology and Services
7.5%
Internet
6.8%
Computer Software
6.5%
Retail
3.9%
Other
44.5%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What is Plerdy used for?
1 Comment
AC
Hello,
Plerdy is a comprehensive software tool used primarily for website analytics and conversion rate optimization (CRO). It offers various features to...Read more
Plerdy has no more discussions with answers
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