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At a Glance
Market Segments
Small-Business (95.8% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$97.00 Per Month
$4 user/month
HighLevel
Star Rating
(566)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansWordPress.com
Star Rating
(2,629)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WordPress.com excels in ease of use with a score of 8.4, making it a favorite among small businesses for its user-friendly interface. In contrast, HighLevel's ease of use score is lower at 7.8, which some users find less intuitive, especially for those new to digital marketing tools.
- Reviewers mention that HighLevel shines in its marketing tools, scoring an impressive 9.4, which includes features like automated email campaigns and CRM capabilities. WordPress.com, while offering basic marketing functionalities, scores only 8.0, leading some users to seek additional plugins for more advanced marketing needs.
- G2 users highlight HighLevel's superior drag-and-drop functionality, scoring 9.3, which allows for seamless customization of landing pages. In comparison, WordPress.com scores 8.2, with some users noting that its drag-and-drop features can be less flexible than those offered by HighLevel.
- Users on G2 report that HighLevel provides robust email integration options, scoring 9.1, which enhances its marketing capabilities. WordPress.com, while offering email integrations, scores lower at 8.2, leading some users to feel limited in their email marketing strategies.
- Reviewers mention that both platforms offer solid hosting solutions, each scoring 8.3. However, WordPress.com is often praised for its reliability and ease of setup, scoring 8.1, while HighLevel's setup process is seen as more complex, with a score of 7.4, which can be a hurdle for new users.
- Users say that WordPress.com has a slight edge in content management, scoring 8.7 compared to HighLevel's 8.8. However, many users appreciate HighLevel's focus on marketing and sales funnels, which can be more beneficial for businesses looking to drive conversions.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
HighLevel
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
8.8
178
8.8
2,356
Ease of Use
7.8
514
8.4
2,363
Ease of Setup
7.4
306
8.1
1,136
Ease of Admin
8.1
129
8.5
1,119
Quality of Support
8.2
174
7.9
1,887
Has the product been a good partner in doing business?
8.7
124
8.5
978
Product Direction (% positive)
8.9
175
7.9
2,317
Features by Category
Sales Force Automation
8.7
105
Not enough data
Feature Not Available
Not enough data
9.0
108
Not enough data
8.3
104
Not enough data
7.5
83
Not enough data
8.8
94
Not enough data
8.3
82
Not enough data
7.9
80
Not enough data
8.1
85
Not enough data
Marketing Automation
8.9
102
Not enough data
9.0
100
Not enough data
9.0
104
Not enough data
8.3
94
Not enough data
Customer Support
8.0
90
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
8.2
89
Not enough data
Reporting & Analytics
8.3
94
Not enough data
8.3
100
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.0
87
Not enough data
8.3
99
Not enough data
7.7
88
Not enough data
Platform
8.5
102
Not enough data
8.9
101
Not enough data
8.6
95
Not enough data
8.0
84
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.5
97
Not enough data
7.8
81
Not enough data
Integration
8.5
85
Not enough data
8.2
90
Not enough data
8.1
78
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - CRM
7.7
21
Not enough data
8.5
21
Not enough data
8.8
21
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
8.4
21
Not enough data
8.3
20
Not enough data
Email Marketing
8.9
89
Not enough data
8.6
85
Not enough data
8.4
82
Not enough data
8.7
87
Not enough data
Online Marketing
8.8
89
Not enough data
8.7
78
Not enough data
8.5
77
Not enough data
8.2
85
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
76
Not enough data
8.5
68
Not enough data
8.7
75
Not enough data
8.3
73
Not enough data
8.7
81
Not enough data
8.1
73
Not enough data
8.8
76
Not enough data
9.0
80
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
75
Not enough data
8.7
86
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
Reporting & Analytics
8.7
85
Not enough data
8.5
78
Not enough data
8.4
77
Not enough data
8.3
75
Not enough data
Feature Not Available
Not enough data
Platform
8.5
81
Not enough data
8.8
82
Not enough data
8.7
82
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.4
73
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
12
Not enough data
8.1
12
Not enough data
8.1
12
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
7.9
11
Not enough data
Integration
8.4
74
Not enough data
8.2
76
Not enough data
8.4
72
Not enough data
Messenger
9.2
6
Not enough data
7.7
5
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Channels
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
Customers
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
58
Not enough data
9.4
59
Not enough data
9.1
56
Not enough data
9.1
59
Not enough data
Feature Not Available
Not enough data
8.6
52
Not enough data
8.8
56
Not enough data
8.7
57
Not enough data
SMS Platform
8.8
56
Not enough data
9.2
61
Not enough data
9.1
61
Not enough data
7.0
46
Not enough data
8.1
46
Not enough data
8.6
54
Not enough data
Agentic AI - SMS Marketing
7.1
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.0
7
Not enough data
9.3
7
Not enough data
7.1
7
Not enough data
Automation - AI Agents
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
Platform
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Autonomy - AI Agents
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Generative AI
8.3
7
Not enough data
8.3
7
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.1
15
Not enough data
9.4
15
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
8.9
14
Security
Not enough data
9.2
15
Not enough data
9.3
14
Not enough data
8.8
15
Not enough data
9.2
15
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Generative AI
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Communication
9.4
6
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
Internal Use
8.3
9
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
7.3
5
Not enough data
9.4
6
Not enough data
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
50
8.5
1689
9.3
52
8.2
1649
8.8
43
8.2
1581
9.2
46
8.6
1542
Growth
Feature Not Available
8.4
1529
8.5
48
8.2
1566
9.5
46
8.0
1403
7.9
48
8.0
1116
8.3
45
8.4
1296
Content
9.1
50
8.2
1257
8.8
47
8.7
1632
8.9
45
8.6
1474
8.5
39
8.8
292
Support
8.4
45
8.1
279
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and WordPress.com are categorized as Website Builder
Unique Categories
WordPress.com is categorized as Web Design, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.2%
Consulting
9.6%
Real Estate
5.2%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.2%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.7%
Writing and Editing
3.3%
Other
61.2%
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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