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At a Glance
Market Segments
Small-Business (95.8% of reviews)
Small-Business (68.5% of reviews)
Entry-Level Pricing
$97.00 Per Month
$24 per app/ per user/ per month
HighLevel
Star Rating
(566)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansOdoo CRM
Star Rating
(164)4.1 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM excels in Email Marketing, particularly with features like Automated Email Responses and Manage Email Lists, achieving high scores of 9.8, while HighLevel's email marketing features, although strong, score slightly lower in comparison.
- Reviewers mention that HighLevel shines in Sales Force Automation, especially in Opportunity & Pipeline Management, where it scores 9.0, indicating a more robust capability in managing sales processes compared to Odoo CRM's score of 8.3.
- G2 users highlight that Odoo CRM offers a better Ease of Use with a score of 8.3, making it more user-friendly for small businesses, while HighLevel's score of 7.7 suggests a steeper learning curve for new users.
- Users on G2 report that HighLevel provides superior Customer Support, with features like a comprehensive Customer Support Portal and Call Center Features scoring 8.3, compared to Odoo CRM's lower scores in these areas.
- Reviewers mention that Odoo CRM's Customization capabilities, particularly in Templates and Drag and Drop features, score well at 8.7 and 9.2 respectively, allowing for greater flexibility in tailoring the software to specific business needs compared to HighLevel.
- Users say that HighLevel's Integration capabilities are impressive, particularly with CRM Integration and Social Media Integration, scoring 9.4 and 9.6, which enhances its functionality in connecting with other platforms, while Odoo CRM's integration features are rated lower.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
HighLevel
Free Trial is available
Odoo CRM
Free Trial is available
Ratings
Meets Requirements
8.8
178
8.1
112
Ease of Use
7.8
514
8.3
113
Ease of Setup
7.4
306
7.8
75
Ease of Admin
8.1
129
8.1
57
Quality of Support
8.2
174
7.8
113
Has the product been a good partner in doing business?
8.7
124
8.1
61
Product Direction (% positive)
8.9
175
8.7
108
Features by Category
Sales Force Automation
8.7
105
7.8
79
|
Verified
Feature Not Available
7.9
65
9.0
108
8.4
81
|
Verified
8.3
104
8.0
82
|
Verified
7.5
83
7.5
70
|
Verified
8.8
94
7.7
73
|
Verified
8.3
82
7.7
76
|
Verified
7.9
80
8.1
77
|
Verified
8.1
85
7.9
77
|
Verified
Marketing Automation
8.9
102
7.9
66
|
Verified
9.0
100
8.0
64
9.0
104
8.3
73
|
Verified
8.3
94
8.0
60
|
Verified
Customer Support
8.0
90
8.0
66
|
Verified
Feature Not Available
7.9
67
|
Verified
Feature Not Available
7.6
70
|
Verified
8.2
93
7.4
63
|
Verified
8.2
89
7.7
67
|
Verified
Reporting & Analytics
8.3
94
7.9
77
|
Verified
8.3
100
7.9
78
|
Verified
Feature Not Available
7.5
69
|
Verified
Mobile & Social
8.0
87
7.8
62
|
Verified
8.3
99
7.6
58
|
Verified
7.7
88
7.4
67
|
Verified
Platform
8.5
102
8.3
59
|
Verified
8.9
101
7.9
56
|
Verified
8.6
95
8.4
62
|
Verified
8.0
84
7.9
54
|
Verified
Feature Not Available
8.2
52
|
Verified
8.2
79
7.7
54
|
Verified
8.5
97
8.5
59
|
Verified
7.8
81
7.8
56
|
Verified
Integration
8.5
85
8.0
57
|
Verified
8.2
90
7.8
51
|
Verified
8.1
78
7.7
49
|
Verified
Generative AI
8.3
59
7.2
30
Agentic AI - CRM
7.7
21
7.1
11
8.5
21
8.5
11
8.8
21
8.3
11
8.3
20
8.3
11
8.5
21
8.2
11
8.4
21
8.2
11
8.3
20
8.3
11
Email Marketing
8.9
89
Not enough data
8.6
85
Not enough data
8.4
82
Not enough data
8.7
87
Not enough data
Online Marketing
8.8
89
Not enough data
8.7
78
Not enough data
8.5
77
Not enough data
8.2
85
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
76
Not enough data
8.5
68
Not enough data
8.7
75
Not enough data
8.3
73
Not enough data
8.7
81
Not enough data
8.1
73
Not enough data
8.8
76
Not enough data
9.0
80
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
75
Not enough data
8.7
86
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
Reporting & Analytics
8.7
85
Not enough data
8.5
78
Not enough data
8.4
77
Not enough data
8.3
75
Not enough data
Feature Not Available
Not enough data
Platform
8.5
81
Not enough data
8.8
82
Not enough data
8.7
82
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.4
73
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
12
Not enough data
8.1
12
Not enough data
8.1
12
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
7.9
11
Not enough data
Integration
8.4
74
Not enough data
8.2
76
Not enough data
8.4
72
Not enough data
Messenger
9.2
6
Not enough data
7.7
5
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Channels
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
Customers
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
58
Not enough data
9.4
59
Not enough data
9.1
56
Not enough data
9.1
59
Not enough data
Feature Not Available
Not enough data
8.6
52
Not enough data
8.8
56
Not enough data
8.7
57
Not enough data
SMS Platform
8.8
56
Not enough data
9.2
61
Not enough data
9.1
61
Not enough data
7.0
46
Not enough data
8.1
46
Not enough data
8.6
54
Not enough data
Agentic AI - SMS Marketing
7.1
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.0
7
Not enough data
9.3
7
Not enough data
7.1
7
Not enough data
Automation - AI Agents
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
Platform
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Autonomy - AI Agents
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Generative AI
8.3
7
Not enough data
8.3
7
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Communication
9.4
6
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
Internal Use
8.3
9
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
7.3
5
Not enough data
9.4
6
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.4
45
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and Odoo CRM are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.2%
Consulting
9.6%
Real Estate
5.2%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.2%
Information Technology and Services
16.1%
Computer Software
9.1%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.6%
Alternatives
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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