# HighLevel vs Odoo CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Odoo CRM excels in **flexibility** and **customization** , allowing businesses to tailor workflows and pipelines to their specific needs. Users appreciate its intuitive interface for tracking sales and managing leads effectively. - **Users say** that HighLevel stands out for its **all-in-one features** , which eliminate the need for multiple software solutions. The powerful marketing automation capabilities are particularly praised, enabling users to save time with scheduled automated messages. - **According to verified reviews** , Odoo CRM has a slight edge in **ease of use** , with users highlighting its straightforward setup and user-friendly dashboard. This makes it a favorable choice for small businesses looking for a practical CRM solution. - **Reviewers mention** that HighLevel's customer support is a significant strength, with many users noting positive experiences with knowledgeable representatives. This level of support contributes to a higher overall satisfaction rating compared to Odoo CRM. - **G2 reviewers indicate** that while Odoo CRM is well-regarded for its **lead tracking** and **pipeline management** , it sometimes struggles with specific configuration needs, which can be a challenge for users with unique workflows. - **Users highlight** that HighLevel's focus on **marketing automation** and **IVR features** makes it particularly appealing for businesses looking to streamline their marketing efforts. This focus has garnered a loyal user base, especially among small businesses. --- ## Frequently Asked Questions ### What is the difference between Odoo CRM vs HighLevel? HighLevel stands out for its higher reviewer satisfaction and support scores, while Odoo CRM is noted for its ease of use and setup. | [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) | [HighLevel](https://www.g2.com/products/highlevel/reviews) | | --- | --- | | 4.1/5 (205 reviews) | 4.6/5 (651 reviews) | | Small-Business | Small-Business | | 7.8 | 7.3 | | 7.8 | 8.1 | | Ease of Use | Helpful | ### How do the pricing models of Odoo CRM and HighLevel compare? HighLevel is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions. - **Odoo CRM:** Reviewers highlight its affordability and cost-effectiveness, especially for businesses seeking a flexible, modular solution. - **HighLevel:** Many reviewers describe HighLevel as offering strong value for the price, with all-in-one features reducing the need for multiple subscriptions. - **Switching reasons:** Recent reviews mention switching to Odoo CRM for its lower cost compared to larger competitors, and to HighLevel for consolidating multiple tools into a single platform. ### What are the best alternatives to Odoo CRM and HighLevel? The top 3 alternatives to Odoo CRM and HighLevel are Birdeye, Agentforce Sales, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) | 4.1/5 (205) | Small-Business | Affordable and cost-effective for modular needs | Ease of Use | | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5 (651) | Small-Business | Strong value for all-in-one features | Helpful | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205) | Small-Business | — | — | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25876) | Mid-Market | — | — | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Odoo CRM and HighLevel? Buyers should prioritize customization, integrations, automation, ease of use, and support quality when comparing Odoo CRM and HighLevel. - **Customization:** Odoo CRM has 9 all-time mentions for easy customization, while HighLevel is frequently praised for customizable workflows and white-labeling. - **Integrations:** HighLevel is cited in 88 reviews for integrations and 65 for easy integration, while Odoo CRM is mentioned for integration with Slack and other Odoo modules. - **Automation:** HighLevel is highlighted in recent reviews for powerful automation and workflow capabilities; Odoo CRM is noted for automation features but with fewer mentions. - **Ease of Use:** Odoo CRM has 20 all-time mentions for ease of use and 10 for user-friendliness; HighLevel has 110 mentions for ease of use. - **Support Quality:** HighLevel scores 8.1 on Quality of Support, Odoo CRM scores 7.8. ### What are the pros and cons of Odoo CRM vs HighLevel? HighLevel's headline strength is its all-in-one automation and integration capabilities, while Odoo CRM is most noted for its ease of use and customization flexibility. - **Odoo CRM strengths:** 20 all-time mentions for ease of use, 11 for lead management, 10 for user-friendliness, 9 for easy customization, 7 for affordability, and 5 for easy setup. - **Odoo CRM trade-offs:** 13 all-time mentions for a learning curve, 8 for limited customization, 4 for slow performance, and 4 for time-consuming setup or processes. - **HighLevel strengths:** 138 all-time mentions for being helpful, 110 for ease of use, 88 for integrations, 65 for easy integration, 56 for business enhancement, and 52 for email marketing. - **HighLevel trade-offs:** 8 all-time mentions for platform limitations and 2 for design quality. ### Is Odoo CRM or HighLevel better for small businesses? HighLevel is the better fit for small businesses, with higher reviewer satisfaction and a strong focus on small-business needs. - **Odoo CRM:** Largest segment is Small-Business; reviewers highlight its affordability and modular approach for small companies, but note a steeper learning curve and setup complexity. - **HighLevel:** Largest segment is Small-Business; reviewers consistently praise its all-in-one features, automation, and ease of use for small business operations. ### Which CRM platform has better integrations? HighLevel is favored by reviewers for integrations, with significantly more mentions and broader third-party tool support. - **Odoo CRM:** Slack integration is mentioned in recent reviews, with a single all-time mention. - **HighLevel:** Zapier is cited in 9 reviews and n8n in 2 reviews, with 88 all-time mentions for integrations and 65 for easy integration. ### How do Odoo CRM and HighLevel compare on customer support? HighLevel has a higher Quality of Support score by 0.3 points, a material difference per the Delta Rule. - **Odoo CRM:** Reviewers describe support as generally responsive but occasionally slow or inconsistent, with some noting the need for technical expertise for advanced issues. - **HighLevel:** Reviewers frequently praise support for being helpful and available, especially during onboarding, though a minority report slow response times during peak periods. ### Which is easier to implement, Odoo CRM or HighLevel? Odoo CRM and HighLevel score within 0.5 points on Ease of Setup, with Odoo CRM slightly ahead at 7.8 versus HighLevel's 7.3. - **Odoo CRM:** Many reviewers cite easy initial setup and straightforward onboarding, but note that advanced configuration and customization can be complex and time-consuming. - **HighLevel:** Reviewers highlight a generally smooth setup process, especially for basic use, but mention a steep learning curve for advanced features and automation workflows. ### Which product has better Customization? Customization is a standout feature for both Odoo CRM and HighLevel, with each platform offering strong flexibility and reviewer-cited strengths. - **Odoo CRM:** 9 all-time mentions for easy customization, with reviewers noting flexible workflows and modular design; customization is cited as a core strength but can require technical expertise for advanced needs. - **HighLevel:** Reviewers frequently highlight customizable workflows, white-labeling, and the ability to tailor automation and dashboards for different clients; customization is a recurring theme in recent reviews. | | HighLevel | Odoo CRM | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | | **Total Reviews** | 651 | 204 | | **Largest Market Segment** | Small-Business (94.7% of reviews) | Small-Business (67.6% of reviews) | | **Entry Level Price** | $97.00 Per Month | $24 per app/ per user/ per month | --- ## Top Pros & Cons ### HighLevel Pros: - Features (155 reviews) - Helpful (138 reviews) Cons: - Learning Curve (140 reviews) - Missing Features (91 reviews) ### Odoo CRM Pros: - Ease of Use (20 reviews) - Lead Management (11 reviews) Cons: - Learning Curve (13 reviews) - Limited Customization (8 reviews) --- ## Ratings Comparison | Rating | HighLevel | Odoo CRM | |---|---|---| | **Meets Requirements** | 8.7 (229 reviews) | 8.3 (143 reviews) | | **Ease of Use** | 7.8 (568 reviews) | 8.2 (147 reviews) | | **Ease of Setup** | 7.3 (357 reviews) | 7.8 (109 reviews) | | **Ease of Admin** | 8.0 (170 reviews) | 8.1 (63 reviews) | | **Quality of Support** | 8.1 (223 reviews) | 7.8 (142 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (163 reviews) | 8.2 (67 reviews) | | **Product Direction (% positive)** | 8.8 (221 reviews) | 8.6 (132 reviews) | --- ## Pricing ### HighLevel #### Entry-Level Pricing Plan: Starter Price: $97.00 Per Month Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools! Key Features: - CRM - Email & SMS Marketing - Funnel & Website Builders [Browse all 2 editions](https://www.g2.com/products/highlevel/pricing) #### Free Trial Yes ### Odoo CRM #### Entry-Level Pricing Plan: Odoo CRM Price: $24 per app/ per user/ per month Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD). Key Features: - Cloud/ On Premise Hosting - Native Integration - Native Payment/Shipping/VoIP [Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.3/10 | 187 | | **Odoo CRM** | 8.1/10 | 139 | #### Sales Force Automation | Feature | HighLevel | Odoo CRM | |---|---|---| | **Contact & Account Management** | 8.8 (121 reviews) | 8.1 (98 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.0 (70 reviews) | | **Opportunity & Pipeline Mgmt.** | 9.0 (120 reviews) | 8.5 (100 reviews) ✓ Verified | | **Task / Activity Management** | 8.4 (114 reviews) | 8.3 (101 reviews) ✓ Verified | | **Territory & Quota Management** | 7.5 (83 reviews) | 7.6 (76 reviews) ✓ Verified | | **Desktop Integration** | 8.8 (98 reviews) | 7.8 (80 reviews) ✓ Verified | | **Product & Price List Management** | 8.3 (84 reviews) | 7.8 (83 reviews) ✓ Verified | | **Quote & Order Management** | 7.9 (81 reviews) | 8.3 (89 reviews) ✓ Verified | | **Customer Contract Management** | 8.1 (89 reviews) | 8.1 (87 reviews) ✓ Verified | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | HighLevel | Odoo CRM | |---|---|---| | **Email Marketing** | 9.0 (124 reviews) | 8.2 (73 reviews) ✓ Verified | | **Campaign Management** | 9.0 (110 reviews) | 8.1 (69 reviews) | | **Lead Management** | 9.1 (119 reviews) | 8.5 (86 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.3 (99 reviews) | 8.1 (64 reviews) ✓ Verified | | **Email Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | HighLevel | Odoo CRM | |---|---|---| | **Case Management** | 7.9 (94 reviews) | 8.1 (70 reviews) ✓ Verified | | **Customer Support Portal** | Feature Not Available | 8.1 (70 reviews) ✓ Verified | | **Knowledge Base** | Feature Not Available | 7.7 (74 reviews) ✓ Verified | | **Call Center Features** | 8.0 (99 reviews) | 7.6 (67 reviews) ✓ Verified | | **Support Analytics** | 8.2 (92 reviews) | 7.8 (72 reviews) ✓ Verified | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | HighLevel | Odoo CRM | |---|---|---| | **Reporting** | 8.4 (97 reviews) | 8.0 (87 reviews) ✓ Verified | | **Dashboards** | 8.3 (107 reviews) | 8.2 (89 reviews) ✓ Verified | | **Forecasting** | Feature Not Available | 7.6 (73 reviews) ✓ Verified | #### Mobile & Social | Feature | HighLevel | Odoo CRM | |---|---|---| | **Social Collaboration Features** | 8.0 (88 reviews) | 7.9 (66 reviews) ✓ Verified | | **Social Network Integration** | 8.3 (104 reviews) | 7.8 (63 reviews) ✓ Verified | | **Mobile User Support** | 7.6 (90 reviews) | 7.5 (71 reviews) ✓ Verified | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customization** | 8.5 (110 reviews) | 8.3 (61 reviews) ✓ Verified | | **Workflow Capability** | 9.0 (110 reviews) | 7.9 (60 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.6 (99 reviews) | 8.4 (62 reviews) ✓ Verified | | **Internationalization** | 8.1 (85 reviews) | 7.9 (54 reviews) ✓ Verified | | **Sandbox / Test Environments** | Feature Not Available | 8.3 (53 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.3 (82 reviews) | 7.7 (55 reviews) ✓ Verified | | **Performance and Reliability** | 8.3 (104 reviews) | 8.5 (62 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (82 reviews) | 7.8 (56 reviews) ✓ Verified | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | HighLevel | Odoo CRM | |---|---|---| | **Data Import & Export Tools** | 8.5 (86 reviews) | 8.0 (57 reviews) ✓ Verified | | **Integration APIs** | 8.3 (91 reviews) | 7.9 (53 reviews) ✓ Verified | | **Breadth of Partner Applications** | 8.1 (78 reviews) | 7.7 (51 reviews) ✓ Verified | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 8.4 (66 reviews) | 7.4 (32 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | 7.8 (24 reviews) | 8.1 (17 reviews) | | **Multi-step Planning** | 8.5 (21 reviews) | 8.9 (18 reviews) | | **Cross-system Integration** | 8.9 (23 reviews) | 9.0 (18 reviews) | | **Adaptive Learning** | 8.3 (20 reviews) | 8.6 (16 reviews) | | **Natural Language Interaction** | 8.4 (23 reviews) | 8.6 (13 reviews) | | **Proactive Assistance** | 8.4 (20 reviews) | 8.5 (14 reviews) | | **Decision Making** | 8.3 (20 reviews) | 8.9 (16 reviews) | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.5/10 | 127 | | **Odoo CRM** | N/A | N/A | #### Email Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **Building and Personalizing Emails** | 8.9 (93 reviews) | Not enough data | | **Sending Outbound Emails** | 8.6 (90 reviews) | Not enough data | | **Manage Email Deliverability** | 8.4 (86 reviews) | Not enough data | | **Automated Email Responses** | 8.8 (92 reviews) | Not enough data | #### Online Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **Landing Pages and Forms** | 8.8 (97 reviews) | Not enough data | | **Dynamic Content** | 8.7 (80 reviews) | Not enough data | | **A/B Testing** | 8.6 (81 reviews) | Not enough data | | **Mobile Optimized** | 8.2 (89 reviews) | Not enough data | | **Search Tracking and Optimization** | Feature Not Available | Not enough data | | **Conversion Rate Optimization** | Not enough data | Not enough data | | **Multivariate Testing** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | #### Lead Management | Feature | HighLevel | Odoo CRM | |---|---|---| | **Marketing Lead Database** | 8.8 (80 reviews) | Not enough data | | **Data Quality Management** | 8.5 (70 reviews) | Not enough data | | **Segmentation** | 8.8 (76 reviews) | Not enough data | | **Lead Scoring and Grading** | 8.3 (75 reviews) | Not enough data | | **Lead Nurturing** | 8.7 (86 reviews) | Not enough data | | **Email Tracking** | 8.1 (76 reviews) | Not enough data | | **Automated Alerts and Tasks** | 8.8 (78 reviews) | Not enough data | | **CRM Lead Integration** | 9.0 (84 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Social Marketing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Search Marketing** | Not enough data | Not enough data | | **SMS Marketing** | Not enough data | Not enough data | | **Website Visitor Tracking** | Not enough data | Not enough data | #### Campaign Management | Feature | HighLevel | Odoo CRM | |---|---|---| | **Program Management** | Feature Not Available | Not enough data | | **Event / Webinar Marketing** | 8.5 (77 reviews) | Not enough data | | **Calendaring** | 8.7 (92 reviews) | Not enough data | | **Budgeting** | Feature Not Available | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | #### Social | Feature | HighLevel | Odoo CRM | |---|---|---| | **Social Listening** | Feature Not Available | Not enough data | | **Social Sharing** | Feature Not Available | Not enough data | | **Social Campaigns** | 8.6 (78 reviews) | Not enough data | | **Social Media Engagement** | Feature Not Available | Not enough data | | **Social Media Advertising** | 8.5 (81 reviews) | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | HighLevel | Odoo CRM | |---|---|---| | **Basic Reporting** | 8.7 (89 reviews) | Not enough data | | **Web Analytics** | 8.4 (81 reviews) | Not enough data | | **ROI Analytics** | 8.4 (80 reviews) | Not enough data | | **Revenue Analytics** | 8.3 (77 reviews) | Not enough data | | **SEO / Keyword Analytics** | Feature Not Available | Not enough data | | **Behavior Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Sales Analytics** | Not enough data | Not enough data | #### Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customization ** | 8.6 (82 reviews) | Not enough data | | **Workflow Capability** | 8.9 (85 reviews) | Not enough data | | **User, Role, and Access Management** | 8.7 (82 reviews) | Not enough data | | **Internationalization** | 8.0 (62 reviews) | Not enough data | | **Sandbox / Test Environments** | Feature Not Available | Not enough data | | **Performance and Reliability** | 8.4 (78 reviews) | Not enough data | | **Output Document Generation** | Feature Not Available | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **List Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | 8.1 (14 reviews) | Not enough data | | **Multi-step Planning** | 8.2 (13 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (13 reviews) | Not enough data | | **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | | **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | | **Decision Making** | 8.1 (12 reviews) | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | #### Integration | Feature | HighLevel | Odoo CRM | |---|---|---| | **Data Import & Export Tools** | 8.4 (76 reviews) | Not enough data | | **Integration APIs** | 8.2 (76 reviews) | Not enough data | | **Breadth of Partner Applications** | 8.4 (72 reviews) | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Social Promotion** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mass Texting** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Marketing Calendar** | Not enough data | Not enough data | | **Customizable CTAs** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **HighLevel** | N/A | N/A | | **Odoo CRM** | N/A | N/A | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **HighLevel** | N/A | N/A | | **Odoo CRM** | N/A | N/A | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Conversational Marketing | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.3/10 | 11 | | **Odoo CRM** | N/A | N/A | #### Messenger | Feature | HighLevel | Odoo CRM | |---|---|---| | **Sequencing** | 9.2 (6 reviews) | Not enough data | | **AI** | 8.1 (9 reviews) | Not enough data | | **Video Chat** | 8.5 (8 reviews) | Not enough data | | **Customization Interface** | 7.6 (7 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Channels | Feature | HighLevel | Odoo CRM | |---|---|---| | **Social Media Integration** | 9.6 (8 reviews) | Not enough data | | **Website** | 9.6 (8 reviews) | Not enough data | | **Text Message (SMS)** | 9.6 (8 reviews) | Not enough data | | **Voice Assistants** | 7.7 (8 reviews) | Not enough data | | **Other** | 7.2 (6 reviews) | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | #### Customers | Feature | HighLevel | Odoo CRM | |---|---|---| | **Audience Targeting** | 9.0 (7 reviews) | Not enough data | | **Profiles** | 9.2 (8 reviews) | Not enough data | | **Analytics** | 9.2 (8 reviews) | Not enough data | | **Lead Gathering** | 9.4 (8 reviews) | Not enough data | | **Sales Conversion** | 8.8 (8 reviews) | Not enough data | | **Customer Service Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | #### Agentic AI - Conversational Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | | **Multi-step Planning** | 6.3 (5 reviews) | Not enough data | | **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | 6.3 (5 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customizable Fields** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Human Handover** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Real-time Conversations** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Group Messaging** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Email Automation** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.5/10 | 77 | | **Odoo CRM** | N/A | N/A | #### Text Messaging | Feature | HighLevel | Odoo CRM | |---|---|---| | **Bulk SMS** | 9.1 (63 reviews) | Not enough data | | **Two-Way Text Messaging** | 9.4 (62 reviews) | Not enough data | | **Text Scheduler** | 9.2 (59 reviews) | Not enough data | | **Automatic Replies** | 9.2 (62 reviews) | Not enough data | | **Automatic URL Shortening** | Feature Not Available | Not enough data | | **MMS Marketing** | 8.7 (55 reviews) | Not enough data | | **Personalization** | 8.8 (58 reviews) | Not enough data | | **Transactional SMS** | 8.7 (60 reviews) | Not enough data | | **Link Shortening** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Scheduled Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **2-Way Messaging** | Not enough data | Not enough data | #### SMS Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Reporting** | 8.8 (57 reviews) | Not enough data | | **Marketing Automation** | 9.1 (64 reviews) | Not enough data | | **White Label** | 9.1 (62 reviews) | Not enough data | | **Text-to-Landline** | 7.1 (47 reviews) | Not enough data | | **Short Codes** | 8.1 (46 reviews) | Not enough data | | **API Integration** | 8.6 (56 reviews) | Not enough data | | **QR Codes** | Not enough data | Not enough data | #### Agentic AI - SMS Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | 7.4 (9 reviews) | Not enough data | | **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | | **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | | **Proactive Assistance** | 7.7 (8 reviews) | Not enough data | | **Decision Making** | 8.1 (8 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### AI Automation - SMS Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI SMS** | Not enough data | Not enough data | #### AI Content Generation - SMS Marketing | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI SMS** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Campaign Scheduling** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | | **Polls/Voting** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Text-to-Win** | Not enough data | Not enough data | | **Mobile Coupons** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Mass Texting** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Consent Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Open Rate Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Survey Builder** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **MMS** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile Keywords** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | ### Customer Communications Management | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.0/10 | 16 | | **Odoo CRM** | N/A | N/A | #### Channels | Feature | HighLevel | Odoo CRM | |---|---|---| | **Multi-Channel Coverage** | 8.5 (12 reviews) | Not enough data | | **Open Listening** | 7.0 (11 reviews) | Not enough data | | **Physical Media** | 7.4 (9 reviews) | Not enough data | #### Design | Feature | HighLevel | Odoo CRM | |---|---|---| | **Communications Strategy Development** | 8.3 (9 reviews) | Not enough data | | **Create Content** | 7.3 (13 reviews) | Not enough data | | **Personalization** | 8.5 (11 reviews) | Not enough data | | **Inbound Identification** | 8.0 (9 reviews) | Not enough data | | **Regulatory Compliance** | 8.7 (10 reviews) | Not enough data | | **Batch Communications** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **On-Demand Communications** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 8.2 (10 reviews) | Not enough data | | **AI Text Summarization** | 7.8 (10 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Chat/Messaging** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Inbox Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | ### Shared Inbox | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.4/10 | 6 | | **Odoo CRM** | N/A | N/A | #### Productivity Tools | Feature | HighLevel | Odoo CRM | |---|---|---| | **Notes** | Not enough data | Not enough data | | **Internal Discussion** | Not enough data | Not enough data | | **Assignments and Tasks** | 8.0 (5 reviews) | Not enough data | | **Workflows** | 8.9 (6 reviews) | Not enough data | | **Templates** | Not enough data | Not enough data | | **Integrations** | 8.0 (5 reviews) | Not enough data | | **Tagging System** | 8.3 (6 reviews) | Not enough data | #### Analytics | Feature | HighLevel | Odoo CRM | |---|---|---| | **Trends** | 8.3 (5 reviews) | Not enough data | | **Performance Tracking** | 8.7 (5 reviews) | Not enough data | | **Email Tracking** | 8.7 (5 reviews) | Not enough data | #### Agentic AI - Shared Inbox | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.6/10 | 11 | | **Odoo CRM** | N/A | N/A | #### Responses | Feature | HighLevel | Odoo CRM | |---|---|---| | **Personalization** | 9.2 (8 reviews) | Not enough data | | **Route To Human** | 9.4 (9 reviews) | Not enough data | | **Natural Language Understanding (NLU)** | 7.5 (8 reviews) | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Automation - AI Agents | Feature | HighLevel | Odoo CRM | |---|---|---| | **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | | **Customer Interaction Automation** | 9.2 (8 reviews) | Not enough data | | **Lead Generation** | 8.5 (9 reviews) | Not enough data | | **Document Processing** | 8.5 (8 reviews) | Not enough data | | **Feedback Collection** | 9.2 (8 reviews) | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Simulation and Scenario Generation** | Not enough data | Not enough data | #### Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Conversation Editor** | 8.8 (8 reviews) | Not enough data | | **Integration** | 8.3 (9 reviews) | Not enough data | | **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | | **Drag & Drop Editor** | Not enough data | Not enough data | | **Human-in-the-loop (HITL)** | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | HighLevel | Odoo CRM | |---|---|---| | **Independent Decision Making** | 7.4 (9 reviews) | Not enough data | | **Adaptive Responses** | 8.8 (8 reviews) | Not enough data | | **Task Execution** | 8.1 (9 reviews) | Not enough data | | **Problem Solving** | 8.3 (8 reviews) | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 8.5 (8 reviews) | Not enough data | | **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Agent Collaboration** | Not enough data | Not enough data | | **Data Governance** | Not enough data | Not enough data | | **Prompt Engineering** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **For No-Code Development** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Dynamic Modeling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Memory Management** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Cost Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Natural Language Interface** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Multiple LLM Models** | Not enough data | Not enough data | | **Integration Management** | Not enough data | Not enough data | | **Customizable Frameworks** | Not enough data | Not enough data | | **Pre-built Templates** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Attended Automation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Deep Learning** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Unattended Automation** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Proactive Error Detection** | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.9/10 | 9 | | **Odoo CRM** | N/A | N/A | #### Responses | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customization** | 9.5 (7 reviews) | Not enough data | | **Control** | 7.3 (5 reviews) | Not enough data | | **Route To Human** | 9.5 (7 reviews) | Not enough data | | **Menu bars** | 9.5 (7 reviews) | Not enough data | | **Drip sequences** | 9.5 (7 reviews) | Not enough data | #### Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Live chat** | 8.6 (7 reviews) | Not enough data | | **Integrations** | 9.3 (7 reviews) | Not enough data | | **Branding** | 8.6 (7 reviews) | Not enough data | | **Analytics** | 8.6 (7 reviews) | Not enough data | | **A/B testing** | 8.3 (7 reviews) | Not enough data | | **Role-based access** | 9.5 (7 reviews) | Not enough data | | **Collection of information** | 9.5 (7 reviews) | Not enough data | | **Augmented Analytics** | Not enough data | Not enough data | | **Proactive Chat** | Not enough data | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 8.8 (8 reviews) | Not enough data | | **AI Text Summarization** | 8.6 (7 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customer Surveys** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Language Detection** | Not enough data | Not enough data | | **Pre-Configured Bot** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Query Suggestions** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Automated Routing** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **HighLevel** | 9.6/10 | 9 | | **Odoo CRM** | N/A | N/A | #### Conversational Platform | Feature | HighLevel | Odoo CRM | |---|---|---| | **Personalization** | 9.7 (6 reviews) | Not enough data | | **Omnichannel** | 9.7 (6 reviews) | Not enough data | | **Contextual Engagement** | 8.6 (7 reviews) | Not enough data | | **Proactive Engagement** | 9.7 (6 reviews) | Not enough data | #### Support Automation | Feature | HighLevel | Odoo CRM | |---|---|---| | **Intelligent Routing** | 9.7 (6 reviews) | Not enough data | | **Seamless Escalation** | 9.7 (6 reviews) | Not enough data | | **Transcripts** | 9.7 (6 reviews) | Not enough data | | **Self-Serve Support** | 9.7 (6 reviews) | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 9.7 (6 reviews) | Not enough data | | **AI Text Summarization** | 9.8 (7 reviews) | Not enough data | ### Live Chat | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.5/10 | 13 | | **Odoo CRM** | N/A | N/A | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 8.6 (6 reviews) | Not enough data | | **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | | **AI Text-to-Speech** | 8.8 (7 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Communication | Feature | HighLevel | Odoo CRM | |---|---|---| | **Pop-up Chat** | 9.4 (8 reviews) | Not enough data | | **Notifications** | 7.9 (7 reviews) | Not enough data | | **Targeted Emails** | 9.8 (7 reviews) | Not enough data | | **In-App Messaging** | 9.5 (7 reviews) | Not enough data | | **Co-Browsing** | 7.2 (6 reviews) | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Real-time Consumer-facing Chat** | Not enough data | Not enough data | #### Internal Use | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customization ** | 8.3 (9 reviews) | Not enough data | | **Conversation Archiving** | 7.2 (6 reviews) | Not enough data | | **Lead Development** | 7.6 (7 reviews) | Not enough data | | **Knowledge Base** | 9.3 (7 reviews) | Not enough data | | **Team Inbox ** | 7.3 (5 reviews) | Not enough data | | **Customer Profiles** | 9.4 (8 reviews) | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Real-Time Analytics** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Geotargeting** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Offline Form** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.2/10 | 5 | | **Odoo CRM** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | HighLevel | Odoo CRM | |---|---|---| | **PBX systems, VoIP Softphone** | 7.7 (5 reviews) | Not enough data | | **Call Management** | 9.3 (5 reviews) | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | 8.0 (5 reviews) | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Fax Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Call Center Integration** | Not enough data | Not enough data | #### Basic Communication | Feature | HighLevel | Odoo CRM | |---|---|---| | **Phone Calls** | 8.0 (5 reviews) | Not enough data | | **Video Calls** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Conference Calls** | Not enough data | Not enough data | | **Desk-to-Desk Calls** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **SIP Trunking** | Not enough data | Not enough data | #### Agentic AI - VoIP Providers | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | HighLevel | Odoo CRM | |---|---|---| | **Software Pairing** | Not enough data | Not enough data | | **Browser Extension** | Not enough data | Not enough data | | **Individual Download** | Not enough data | Not enough data | #### Advanced Features | Feature | HighLevel | Odoo CRM | |---|---|---| | **Hold Music** | Not enough data | Not enough data | | **Automated Attendants** | Not enough data | Not enough data | | **VOiP Number** | 8.0 (5 reviews) | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Live Chat** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Virtual Call Center** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Call Reporting** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Customizable Caller ID** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Callback Scheduling** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Call Conferencing** | Not enough data | Not enough data | | **Call Disposition** | Not enough data | Not enough data | | **Predictive Dialer** | Not enough data | Not enough data | | **Spam Blocker** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Caller Profiles** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **VoIP Connection** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Text to Speech** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Call Queues** | Not enough data | Not enough data | | **Call Screening** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Online Voice Transmission** | Not enough data | Not enough data | | **Unified Communications** | Not enough data | Not enough data | | **Voicemail Transcription** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.4/10 | 51 | | **Odoo CRM** | N/A | N/A | #### Consumer Intelligence | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customer Feedback** | Feature Not Available | Not enough data | | **Competitive Intelligence** | Feature Not Available | Not enough data | | **Sentiment Analysis** | Feature Not Available | Not enough data | | **Competitive Analysis** | Not enough data | Not enough data | #### Reporting | Feature | HighLevel | Odoo CRM | |---|---|---| | **Revenue Reporting** | 8.4 (38 reviews) | Not enough data | | **Corporate Reporting** | 7.6 (37 reviews) | Not enough data | | **Dashboard** | 8.6 (43 reviews) | Not enough data | #### Media Monitoring | Feature | HighLevel | Odoo CRM | |---|---|---| | **Social Networks Monitoring** | Feature Not Available | Not enough data | | **Social Media Management** | 8.4 (48 reviews) | Not enough data | | **Digital Media Monitoring** | Feature Not Available | Not enough data | | **Review Monitoring** | Not enough data | Not enough data | | **Brand Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **SEO Management** | Not enough data | Not enough data | | **Response Management** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Negative Feedback Management** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | #### In-House Management | Feature | HighLevel | Odoo CRM | |---|---|---| | **Employee Performance** | 8.1 (39 reviews) | Not enough data | | **Team Workflow** | 8.6 (40 reviews) | Not enough data | #### Generative AI | Feature | HighLevel | Odoo CRM | |---|---|---| | **AI Text Generation** | 9.1 (30 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Online Reputation Management | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **White Label** | Not enough data | Not enough data | | **Hashtag Tracking** | Not enough data | Not enough data | | **Review Sharing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Customer Advocacy** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Employee Advocacy** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Review Request** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | ### Website Builder | Product | Score | Reviews | |---|---|---| | **HighLevel** | 8.8/10 | 63 | | **Odoo CRM** | N/A | N/A | #### Customizations | Feature | HighLevel | Odoo CRM | |---|---|---| | **Templates** | 8.8 (52 reviews) | Not enough data | | **Drag and Drop** | 9.3 (52 reviews) | Not enough data | | **HTML Input** | 8.8 (43 reviews) | Not enough data | | **Domain Name** | 9.1 (47 reviews) | Not enough data | | **Custom Domains** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Growth | Feature | HighLevel | Odoo CRM | |---|---|---| | **SEO** | Feature Not Available | Not enough data | | **Site Analytics** | 8.5 (48 reviews) | Not enough data | | **Marketing Tools** | 9.5 (47 reviews) | Not enough data | | **E-Commerce** | 8.0 (49 reviews) | Not enough data | | **Hosting** | 8.3 (46 reviews) | Not enough data | | **Online Booking Tools** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | #### Content | Feature | HighLevel | Odoo CRM | |---|---|---| | **Email Integrations** | 9.1 (50 reviews) | Not enough data | | **Content Management** | 8.8 (48 reviews) | Not enough data | | **Permissions** | 8.9 (46 reviews) | Not enough data | | **WordPress Tool** | 8.5 (39 reviews) | Not enough data | | **Design Management** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **eCommerce Management** | Not enough data | Not enough data | | **SEO Management** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Support | Feature | HighLevel | Odoo CRM | |---|---|---| | **Customer Support** | 8.3 (48 reviews) | Not enough data | #### Additional Functionality | Feature | HighLevel | Odoo CRM | |---|---|---| | **Shopping Cart** | Not enough data | Not enough data | | **Online Store Builder** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Survey Builder** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | | **WYSIWYG Editor** | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **HighLevel** | N/A | N/A | | **Odoo CRM** | N/A | N/A | #### Agentic AI - AI Agents | Feature | HighLevel | Odoo CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to HighLevel (12):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support) --- ## Reviewer Demographics ### By Company Size | Segment | HighLevel | Odoo CRM | |---|---|---| | **Small-Business** | 94.7% | 67.6% | | **Mid-Market** | 4.4% | 27.5% | | **Enterprise** | 0.9% | 4.9% | ### By Industry #### HighLevel - **Marketing and Advertising:** 43.3% - **Consulting:** 9.7% - **Real Estate:** 5.0% - **Health, Wellness and Fitness:** 4.5% - **Professional Training & Coaching:** 4.2% - **Information Technology and Services:** 2.8% - **Computer Software:** 2.7% - **Construction:** 2.0% - **Financial Services:** 2.0% - **E-Learning:** 1.7% - **Other:** 22.1% #### Odoo CRM - **Information Technology and Services:** 14.1% - **Computer Software:** 8.5% - **Construction:** 5.1% - **Computer & Network Security:** 4.0% - **Marketing and Advertising:** 3.4% - **Consulting:** 2.8% - **Wholesale:** 2.8% - **Retail:** 2.8% - **Accounting:** 2.3% - **Education Management:** 2.3% - **Other:** 52.0% --- ## Alternatives ### Alternatives to HighLevel - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4229 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14792 reviews) - [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (256 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2092 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2014 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1361 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14971 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13937 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2632 reviews) ### Alternatives to Odoo CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25878 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13937 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2949 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3140 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (360 reviews) --- ## Top Discussions ### HighLevel - Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 3 comments, 1 upvote > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..." - Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..." - Title: [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) — 1 comment, 1 upvote > **Top comment:** "<p>I can understand why it might feel that way at first, especially if you're using a lot of the platform's features simultaneously. My experience has been..." - Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..." - Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..." ### Odoo CRM - Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..." - Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment > **Top comment:** "Control sales activities, inventory, billing, and marketing" - Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/highlevel-vs-odoo-crm)