G2 reviewers report that Instantly excels in overall user satisfaction, boasting a significantly higher G2 Score compared to HeyReach. Users appreciate the intuitive onboarding process, with one reviewer noting that the setup for a cold outreach email campaign was "by far the easiest system to get started with right out of the box."
According to verified reviews, Instantly's user interface is praised for its simplicity and comprehensive feature set, including tools like Unibox and Inbox Placement tests. Users highlight that these features, combined with excellent customer support, make it a standout choice for small businesses.
Users say that HeyReach offers a unique advantage in managing multiple social media accounts seamlessly. One reviewer mentioned the ease of connecting various accounts, which allows for efficient inbox management across platforms, making it a valuable tool for social media outreach.
Reviewers mention that while HeyReach has a clean interface that enhances LinkedIn outreach, it lacks some of the advanced features found in Instantly. Users appreciate the automation capabilities of HeyReach, but some feel that it doesn't match the depth of functionality offered by Instantly.
G2 reviewers highlight that Instantly's quality of support is notably higher, with users reporting exceptional assistance when troubleshooting issues. One user specifically noted the helpfulness of the AI agent during the setup process, which contributed to a smoother experience.
According to recent feedback, both products offer free trials, but Instantly's overall performance and user satisfaction metrics suggest it may provide a more robust experience for small businesses looking to enhance their lead generation efforts.
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