G2 reviewers report that Textedly excels in customer support, with users highlighting the quick and effective assistance they receive, such as resolving billing issues promptly. In contrast, Heymarket's support is viewed as less robust, with users noting that while it is functional, it doesn't match the level of responsiveness found in Textedly.
Users say that Textedly's user interface is intuitive and easy to navigate, making it simple for businesses to categorize keywords and manage their messaging effectively. This organizational feature is particularly appreciated by users who need to stay on top of leads. Heymarket, while also user-friendly, is noted for its template feature, which is beneficial for quick responses, especially in client-facing roles.
Reviewers mention that Textedly's bulk SMS capabilities are highly rated, allowing users to send messages efficiently to large groups. This feature is particularly valuable for small businesses looking to maximize their outreach. On the other hand, Heymarket's two-way text messaging is praised for its effectiveness in facilitating direct communication, which is essential for businesses that prioritize customer interaction.
According to verified reviews, Textedly's ease of setup is frequently commended, with users appreciating the straightforward onboarding process that allows them to start sending messages quickly. In comparison, while Heymarket also offers a decent setup experience, some users feel it could be more streamlined.
Users highlight that Textedly's reporting features provide valuable insights into messaging campaigns, helping businesses track their effectiveness. This is a significant advantage for users who rely on data to inform their marketing strategies. Conversely, Heymarket's reporting capabilities are seen as less comprehensive, which may limit users' ability to analyze their messaging performance thoroughly.
G2 reviewers note that both platforms offer free trials, making them accessible for small businesses. However, Textedly's overall higher satisfaction score reflects a more favorable user experience, with many users expressing confidence in the platform's reliability and effectiveness in meeting their SMS marketing needs.
Hi Helen, we currently don't have a native integration with Zoho (I'll put that as an integration request). However, both Heymarket and Zoho are on Zapier...Read more
how can i set up my chrome to stay in the top right, when i click now it opens the all new window.
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FL
Click on the extensions icon, then the 3 dots, then choose Options, then uncheck "Open Extension in New Window"Read more
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