Introducing G2.ai, the future of software buying.Try now
Compare Heap and TWIPLA 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Bizrate Insights
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ChannelEngine
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free 400 visits Per Month
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansTWIPLA
Star Rating
(45)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 400 visits Per Month
Browse all 6 pricing plansHeap vs TWIPLA
When assessing the two solutions, reviewers found TWIPLA easier to use, set up, and administer. Reviewers also preferred doing business with TWIPLA overall.
- Reviewers felt that TWIPLA meets the needs of their business better than Heap.
- When comparing quality of ongoing product support, reviewers felt that TWIPLA is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Heap over TWIPLA.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
TWIPLA
Free Plan
Free
400 visits Per Month
All Features included.
Unlimited agents.
Unlimited websites.
100% GDPR compliant.
Full Online Support.
- 25 Visitor Recordings
- 1 Heatmap
- 1 Funnel
Free Trial
Heap
Free Trial is available
TWIPLA
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.9
32
Ease of Use
8.1
866
9.3
32
Ease of Setup
8.5
314
9.1
19
Ease of Admin
8.6
317
9.2
12
Quality of Support
8.7
679
9.1
25
Has the product been a good partner in doing business?
8.8
299
9.4
12
Product Direction (% positive)
8.7
795
8.2
32
Features by Category
Metrics
8.6
397
9.1
29
8.4
365
9.2
28
8.3
327
9.0
28
9.0
398
9.4
11
8.8
391
8.6
25
8.0
305
8.8
25
8.1
279
8.5
25
8.7
347
8.5
25
8.7
368
8.2
17
Reporting
8.6
365
8.8
26
8.0
293
8.5
10
8.7
330
8.7
10
8.3
358
8.5
24
8.2
205
8.3
25
8.4
225
8.4
24
8.3
375
8.3
8
Other
8.4
339
8.4
26
8.0
185
Feature Not Available
7.6
192
Feature Not Available
8.2
214
8.6
22
8.1
149
8.1
22
8.0
45
Feature Not Available
7.9
47
8.0
22
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
8.5
19
8.6
99
Feature Not Available
8.6
412
9.1
24
8.7
388
9.0
23
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Feature Not Available
8.9
24
Feature Not Available
9.3
61
Feature Not Available
9.3
44
Feature Not Available
Visitor Information
9.3
66
Feature Not Available
8.9
61
Feature Not Available
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
352
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Insights
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
8.9
6
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and TWIPLA are categorized as Session Replay and Digital Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
TWIPLA is categorized as Heatmap Tools and Survey
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TWIPLA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.4%
Marketing and Advertising
12.2%
Health, Wellness and Fitness
7.3%
Entertainment
4.9%
Computer Games
4.9%
Apparel & Fashion
4.9%
Other
65.9%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Is there a way to make the tool not count you (the owner) as a visitor?
2 Comments
AV
Yes! Go to Settings-> General-> Ignore your own visits. From there you will have the option to ignore visits form a specific browser or a specific IP.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
