Introducing G2.ai, the future of software buying.Try now
Compare Heap and ThoughtSpot 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Omni Analytics
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FullSession
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Jaspersoft
Visit Website
At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Enterprise (43.4% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Starting at $25.00 1 Users Per Month
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansThoughtSpot
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Users Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Click Tracking with a score of 9.4, allowing for detailed insights into user interactions, while ThoughtSpot's performance in this area is not as strong, indicating a potential gap in user behavior analysis.
- Reviewers mention that Heap's Standard Event Tracking feature is highly rated at 9.0, providing users with robust capabilities to track specific actions, whereas ThoughtSpot's score of 8.5 suggests it may not offer the same level of granularity.
- G2 users highlight Heap's Dashboards feature with a score of 8.8, which is praised for its user-friendly interface and customization options, while ThoughtSpot's dashboards, although rated at 8.4, may not provide the same level of flexibility and ease of use.
- Users on G2 report that Heap's Retention metrics score of 8.0 is beneficial for understanding user engagement over time, while ThoughtSpot's score of 8.4 indicates a stronger performance, suggesting it may offer better tools for analyzing user retention trends.
- Reviewers mention that Heap's Real-Time Reporting feature is rated at 8.6, which is essential for immediate insights, while ThoughtSpot matches this score, indicating both products perform well in this area, but users may prefer Heap's overall reporting capabilities.
- Users say that Heap's Custom Event Tracking feature, rated at 8.8, is particularly useful for tailoring analytics to specific business needs, while ThoughtSpot's score of 8.5 suggests it may not be as customizable, potentially limiting user-specific tracking options.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
ThoughtSpot
ThoughtSpot Analytics - Essentials
Starting at $25.00
1 Users Per Month
For small teams to find and share insights with AI Analytics
- Dynamic, interactive dashboards
- Actionable insights
- From 5-50 users
Free Trial
Heap
Free Trial is available
ThoughtSpot
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.3
262
Ease of Use
8.1
865
8.8
262
Ease of Setup
8.5
313
8.0
123
Ease of Admin
8.6
317
8.2
107
Quality of Support
8.7
679
8.7
235
Has the product been a good partner in doing business?
8.8
299
8.9
105
Product Direction (% positive)
8.7
794
9.1
259
Features by Category
Reports
Not enough data
8.7
157
|
Verified
Not enough data
8.6
150
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.2
132
|
Verified
Not enough data
8.8
159
|
Verified
Self Service
Not enough data
8.3
147
|
Verified
Not enough data
8.7
154
|
Verified
Not enough data
8.6
152
|
Verified
Not enough data
8.8
161
|
Verified
Not enough data
8.2
139
|
Verified
Not enough data
7.6
115
|
Verified
Advanced Analytics
Not enough data
7.9
116
Not enough data
8.6
156
|
Verified
Not enough data
8.1
125
|
Verified
Building Reports
Not enough data
7.6
97
|
Verified
Not enough data
7.6
100
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
7.7
80
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
8.7
157
|
Verified
Not enough data
8.6
150
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.2
132
|
Verified
Not enough data
8.8
159
|
Verified
Data Preparation
Not enough data
8.2
107
|
Verified
Not enough data
8.0
105
|
Verified
Data Modeling and Blending
Not enough data
8.5
116
|
Verified
Not enough data
8.6
120
|
Verified
Not enough data
8.3
109
|
Verified
Generative AI
Not enough data
7.2
24
Not enough data
6.9
24
Agentic AI - Analytics Platforms
Not enough data
7.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
6.7
5
Self Service
Not enough data
8.3
147
|
Verified
Not enough data
8.7
154
|
Verified
Not enough data
8.6
152
|
Verified
Not enough data
8.8
161
|
Verified
Not enough data
8.2
139
|
Verified
Not enough data
7.6
115
|
Verified
Deployment & Integration - Analytics Platforms
Not enough data
8.9
6
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
9.3
5
Advanced Analytics
Not enough data
7.9
116
Not enough data
8.6
156
|
Verified
Not enough data
8.1
125
|
Verified
Performance & Scalability - Analytics Platforms
Not enough data
8.3
5
Not enough data
6.7
5
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.7
5
Agentic AI Capabilities - Analytics Platforms
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Personalized Intelligence - Analytics Platforms
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
6.7
5
Building Reports
Not enough data
7.6
97
|
Verified
Not enough data
7.6
100
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
7.7
80
|
Verified
Reports
Not enough data
8.7
157
|
Verified
Not enough data
8.6
150
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.2
132
|
Verified
Not enough data
8.8
159
|
Verified
Self Service
Not enough data
8.3
147
|
Verified
Not enough data
8.7
154
|
Verified
Not enough data
8.6
152
|
Verified
Not enough data
8.8
161
|
Verified
Not enough data
8.2
139
|
Verified
Not enough data
7.6
115
|
Verified
Building Reports
Not enough data
7.6
97
|
Verified
Not enough data
7.6
100
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
7.7
80
|
Verified
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and ThoughtSpot share no categories
Unique Categories
ThoughtSpot is categorized as Embedded Business Intelligence and Analytics Platforms
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThoughtSpot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Information Technology and Services
11.3%
Financial Services
9.0%
Computer Software
9.0%
Retail
5.5%
Telecommunications
4.8%
Other
60.3%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
How is ThoughtSpot priced?
2 Comments
IH
They have to pricing models. Per consumption through credits and per size of data (number of rows) connected to ThoughtSpot Read more
How beneficial is Thoughtspot with end user who are not that much expert in data ?
2 Comments
VS
ThoughtSpot makes self-service simple and quick, even for users with no technical background. Anyone from line of business users to analysts to more...Read more
How big is ThoughtSpot?
1 Comment
LE
ThoughtSpot was founded in 2012 and has 200 employees. The company has raised $100M in funding from venture capital firms LightSpeed Ventures, Khosla...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
