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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Enterprise (48.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Contact Us
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansProfitero+
Star Rating
(26)4.3 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, allowing for comprehensive tracking of user interactions, while Profitero's tracking capabilities are rated lower at 8.4, indicating a potential gap in detailed event tracking.
- Reviewers mention that Heap's Quality of Support is rated at 8.7, which is notably high compared to Profitero's 9.6, suggesting that users find Profitero's support to be more responsive and helpful when issues arise.
- G2 users highlight that Heap's Ease of Setup is rated at 8.5, making it user-friendly for new adopters, whereas Profitero's score of 7.6 indicates a more complex setup process that may require additional time and resources.
- Users on G2 report that Heap's Custom Event Tracking feature is highly praised with a score of 8.8, allowing for tailored tracking solutions, while Profitero's similar feature is rated lower at 8.4, which may limit customization options for users.
- Reviewers mention that Heap's Web Analytics capabilities are rated at 8.6, providing robust insights into user behavior, whereas Profitero's score of 7.4 suggests that its web analytics may not be as comprehensive or user-friendly.
- Users say that Heap's Real-Time Reporting feature is rated at 8.6, enabling immediate insights into user activity, while Profitero's score of 8.1 indicates that its reporting may not be as timely or effective for users needing instant data access.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Profitero+
Sales & Share
Contact Us
Leverage our algorithms for better Amazon intelligence so that you can more reliably measure sales and share
- Multi-day collection for increased accuracy
- Integrated with digital shelf platform for actionability
- 1P/3P share, traffic and conversion analytics
Free Trial
Heap
Free Trial is available
Profitero+
No trial information availableRatings
Meets Requirements
8.6
856
8.2
20
Ease of Use
8.1
865
8.3
21
Ease of Setup
8.5
313
7.6
15
Ease of Admin
8.6
317
7.6
9
Quality of Support
8.7
679
9.5
19
Has the product been a good partner in doing business?
8.8
299
9.6
9
Product Direction (% positive)
8.7
794
9.4
21
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.1
7
Not enough data
7.9
8
Not enough data
7.4
7
Store Management
Not enough data
6.9
7
Not enough data
Feature Not Available
Agentic AI - Online Marketplace Optimization Tools
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
8.1
18
8.4
87
8.1
18
8.6
83
7.2
12
8.2
69
6.7
12
7.8
72
4.4
11
7.3
49
6.4
16
Administration
8.1
69
7.1
16
8.2
50
Feature Not Available
8.5
65
6.9
15
Generative AI
Not enough data
6.5
9
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identification
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.3
5
Enforcement
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Profitero+ are categorized as E-Commerce Analytics
Unique Categories
Heap is categorized as Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
Profitero+ is categorized as Brand Protection and Online Marketplace Optimization Tools
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Profitero+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Consumer Goods
40.0%
Food & Beverages
20.0%
Wine and Spirits
4.0%
Retail
4.0%
Paper & Forest Products
4.0%
Other
28.0%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Profitero+ has no discussions with answers
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