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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
$299 per month
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansInspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while Inspectlet's score of 8.4 indicates it may not be as robust in this area. Reviewers mention that Heap's ability to automatically capture events without manual tagging is a significant advantage for teams looking to streamline their analytics process.
- Reviewers mention that Heap's Ease of Setup is rated at 8.5, significantly higher than Inspectlet's 5.7. Users on G2 highlight that Heap's straightforward installation process allows for quicker onboarding, making it a preferred choice for teams with limited technical resources.
- Users say that Heap | by Contentsquare provides superior Real-Time Reporting with a score of 8.6 compared to Inspectlet's 8.3. Reviewers appreciate the immediacy of insights from Heap, which helps in making timely decisions based on user behavior.
- G2 users report that Heap's Custom Event Tracking feature, rated at 8.8, is more flexible and user-friendly than Inspectlet's 8.0. Reviewers mention that Heap allows for easier customization of events, which is crucial for businesses needing tailored analytics.
- Users on G2 highlight that Heap's Quality of Support is rated at 8.7, surpassing Inspectlet's 8.2. Reviewers mention that Heap's support team is responsive and knowledgeable, which is essential for resolving issues quickly and effectively.
- Reviewers mention that Heap's Dynamic Segmentation feature, rated at 9.2, is a standout capability that allows for more nuanced user analysis compared to Inspectlet. Users report that this feature enables them to create targeted marketing strategies based on real-time user behavior.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Free Trial
Heap
Free Trial is available
Inspectlet
No trial information availableRatings
Meets Requirements
8.6
856
8.0
25
Ease of Use
8.1
865
8.7
25
Ease of Setup
8.5
313
5.7
5
Ease of Admin
8.6
317
Not enough data
Quality of Support
8.7
679
8.2
18
Has the product been a good partner in doing business?
8.8
299
8.0
5
Product Direction (% positive)
8.7
794
7.1
24
Features by Category
Metrics
8.6
397
8.6
19
8.4
365
8.5
20
8.3
327
8.4
19
9.0
398
8.4
21
8.8
391
8.0
16
8.0
305
8.0
17
8.1
279
8.0
17
8.7
347
8.5
19
8.7
368
8.2
18
Reporting
8.6
365
8.3
21
8.0
293
8.0
17
8.7
330
7.9
16
8.3
358
8.0
19
8.2
205
8.0
15
8.4
225
8.7
13
8.3
375
8.0
16
Other
8.4
339
9.0
16
8.0
185
9.0
13
7.6
192
8.5
14
8.2
214
8.4
16
8.1
149
8.2
13
8.0
45
8.7
13
7.9
47
8.7
14
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
8.1
9
8.6
99
8.3
12
8.6
412
8.6
14
8.7
388
8.1
14
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Feature Not Available
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Inspectlet are categorized as Session Replay and Digital Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Inspectlet is categorized as Heatmap Tools and A/B Testing
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Inspectlet has no discussions with answers
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