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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (69.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free Trial
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing planscux.io
Star Rating
(46)4.8 out of 5
Market Segments
Small-Business (69.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in "Standard Event Tracking" with a score of 9.0, while cux.io shines in "Funnels" with a perfect score of 10.0, indicating that cux.io provides superior funnel analysis capabilities.
- Reviewers mention that Heap's "Quality of Support" is rated at 8.7, which is commendable, but cux.io outperforms with a score of 9.6, suggesting that users find cux.io's support more responsive and helpful.
- G2 users highlight that Heap's "User-Level Analytics" scores 8.7, but cux.io's score of 9.4 indicates a more robust offering in understanding individual user behaviors and patterns.
- Users on G2 report that Heap's "Custom Event Tracking" is rated at 8.8, which is strong, but cux.io's 9.7 in "Click Tracking" suggests that cux.io provides more detailed insights into user interactions.
- Reviewers say that Heap's "Ease of Use" is rated at 8.1, while cux.io's score of 9.4 indicates a more user-friendly interface, making it easier for teams to adopt and utilize effectively.
- Users report that Heap's "Retention" metric is rated at 8.0, whereas cux.io's score of 8.2 shows a slight edge in helping businesses understand and improve user retention strategies.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
cux.io
Free CUX Trial
Free Trial
Explore ALL POSSIBILITIES of Business Plus for 2 weeks
- All features in Business +
- 14 days Trial
- NO CREDIT CARD REQUIRED
Free Trial
Heap
Free Trial is available
cux.io
Free Trial is available
Ratings
Meets Requirements
8.6
857
9.5
25
Ease of Use
8.1
866
9.4
27
Ease of Setup
8.5
314
9.0
8
Ease of Admin
8.6
317
9.4
8
Quality of Support
8.7
680
9.6
26
Has the product been a good partner in doing business?
8.8
299
9.4
8
Product Direction (% positive)
8.7
795
9.1
26
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Feature Not Available
8.0
185
Feature Not Available
7.6
192
Feature Not Available
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Feature Not Available
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
9.7
11
|
Verified
9.0
73
9.7
11
|
Verified
9.0
69
9.8
9
|
Verified
A/B Testing
9.1
52
9.5
10
|
Verified
8.9
24
8.5
8
|
Verified
9.3
61
9.0
10
|
Verified
9.3
44
Not enough data
Visitor Information
9.3
66
9.4
8
|
Verified
8.9
61
Feature Not Available
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
9.3
10
8.7
359
9.4
11
8.5
328
9.2
8
8.7
352
10.0
10
7.9
106
9.6
8
8.4
224
Feature Not Available
7.8
93
Feature Not Available
8.3
255
9.0
10
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Feature Not Available
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
9.4
13
Not enough data
9.2
12
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.7
12
Reporting
Not enough data
9.8
15
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
8.8
12
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and cux.io are categorized as E-Commerce Analytics, Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Heap is categorized as Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
cux.io is categorized as Customer Journey Mapping and Heatmap Tools
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
cux.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Computer Software
21.4%
Marketing and Advertising
16.7%
Internet
11.9%
Information Technology and Services
11.9%
Financial Services
4.8%
Other
33.3%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
cux.io has no discussions with answers
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