# Gorgias vs Re:amaze Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Re:amaze excels in providing a user-friendly interface, making it easy for teams to navigate and utilize its features effectively. Users appreciate the ability to centralize all communication channels, which enhances collaboration and efficiency in customer service responses.
- **Users say** Gorgias stands out for its robust integration capabilities, particularly with Shopify, allowing businesses to manage orders directly within the platform. This seamless integration has been highlighted as a significant advantage, enabling users to perform tasks without switching between applications.
- **Reviewers mention** that while both platforms offer strong support, Re:amaze receives high praise for its responsive customer service. Users have noted the helpfulness of the support team, which contributes to a positive overall experience when addressing issues or inquiries.
- **According to verified reviews** , Gorgias is recognized for its comprehensive customer service platform that consolidates email, chat, and help desk functionalities. This all-in-one approach has been beneficial for users managing multiple customer service channels, streamlining their workflow.
- **G2 reviewers highlight** that Re:amaze's customization options cater well to businesses of various sizes, allowing for tailored solutions that fit specific needs. Users have expressed satisfaction with the flexibility of the platform, which can adapt to different operational requirements.
- **Users report** that Gorgias has made significant strides in incorporating AI features, enhancing the efficiency of customer interactions. The ability to automate responses and manage customer inquiries effectively has been a game-changer for many users, improving their overall service delivery.



| | Gorgias | Re:amaze | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 565 | 140 | 
| **Largest Market Segment** | Small-Business (80.9% of reviews) | Small-Business (81.0% of reviews) | 
| **Entry Level Price** | $10.00 | $29 per agent / month | 

---
## Top Pros & Cons

### Gorgias

Pros:
- Ease of Use (28 reviews)
- Integrations (24 reviews)

Cons:
- Learning Curve (8 reviews)
- Expensive (7 reviews)

### Re:amaze

Pros:
- Customer Support (1 reviews)
- Flexibility (1 reviews)


---
## Ratings Comparison
| Rating | Gorgias | Re:amaze | 
|---|---|---|
  | **Meets Requirements** | 8.9 (423 reviews) | 9.2 (122 reviews) | 
  | **Ease of Use** | 9.1 (429 reviews) | 9.0 (124 reviews) | 
  | **Ease of Setup** | 8.8 (239 reviews) | 8.9 (77 reviews) | 
  | **Ease of Admin** | 9.2 (211 reviews) | 9.4 (77 reviews) | 
  | **Quality of Support** | 9.1 (407 reviews) | 9.4 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (206 reviews) | 9.6 (76 reviews) | 
  | **Product Direction (% positive)** | 8.9 (380 reviews) | 9.2 (122 reviews) | 

---
## Pricing

### Gorgias

#### Entry-Level Pricing

Plan: Starter

Price: $10.00

Description: Includes 50 tickets/mo, +$0.40 for each extra ticket

Key Features:
- Unlimited users
- Facebook & Instagram integrations
-   Live chat & chat campaigns 

[Browse all 5 editions](https://www.g2.com/products/gorgias/pricing)

#### Free Trial

Yes

### Re:amaze

#### Entry-Level Pricing

Plan: Basic

Price: $29 per agent / month

Description: Re:amaze Basic includes everything you need to grow your customer service team and culture.

Key Features:
- Unlimited Email Inboxes
- Social Media Integration
- Basic Reporting and Analytics

[Browse all 5 editions](https://www.g2.com/products/re-amaze/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.4/10 | 250 |
| **Re:amaze** | 9.0/10 | 93 |

#### Ticket and Case Management

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Ticket creation user experience** | 9.0 (184 reviews) | 9.3 (66 reviews) ✓ Verified | 
| **Ticket response user experience** | 9.1 (185 reviews) | 9.3 (67 reviews) ✓ Verified | 
| **Workflow** | 8.9 (183 reviews) | 9.0 (67 reviews) ✓ Verified | 
| **Response Automation** | 8.6 (174 reviews) | 8.9 (60 reviews) ✓ Verified | 
| **SLA Management** | 8.3 (133 reviews) | 8.8 (40 reviews) ✓ Verified | 
| **Attachments/Screencasts** | 8.7 (168 reviews) | 8.6 (67 reviews) ✓ Verified | 
| **Ticket Collaboration** | 9.0 (172 reviews) | 9.1 (58 reviews) ✓ Verified | 
| **Customer and Contacts Database** | 8.8 (171 reviews) | 8.9 (29 reviews) ✓ Verified | 

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 7.4 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 7.4 (7 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (6 reviews) | Not enough data | 

#### Communication Channels

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Customer Portal** | 9.0 (148 reviews) | 9.1 (54 reviews) ✓ Verified | 
| **Email to Case** | 9.1 (159 reviews) | 9.3 (64 reviews) ✓ Verified | 
| **Chat/Live Support** | 8.8 (153 reviews) | 9.3 (68 reviews) ✓ Verified | 
| **Social Integration** | 8.6 (159 reviews) | 8.8 (63 reviews) ✓ Verified | 
| **Voice** | 8.2 (93 reviews) | Feature Not Available | 

#### Platform

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Mobile User Support** | 7.3 (102 reviews) | 9.1 (49 reviews) ✓ Verified | 
| **Customization ** | 8.5 (135 reviews) | 8.5 (68 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (145 reviews) | 9.2 (52 reviews) ✓ Verified | 
| **Integration** | 8.7 (143 reviews) | 9.2 (47 reviews) ✓ Verified | 
| **Reporting** | 8.2 (136 reviews) | 9.1 (57 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (139 reviews) | 8.8 (61 reviews) ✓ Verified | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Messenger

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 
| **AI** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customization Interface** | Not enough data | Not enough data | 

#### Channels

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Profiles** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Lead Gathering** | Not enough data | Not enough data | 
| **Sales Conversion** | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Conversational Platform

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.4/10 | 7 |
| **Re:amaze** | N/A | N/A |

#### Customer Support

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Text** | 8.0 (5 reviews) | Not enough data | 
| **Speech** | 7.3 (5 reviews) | Not enough data | 
| **Knowledge Base** | 8.7 (5 reviews) | Not enough data | 

#### Automation

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Ticket Resolution** | 8.9 (6 reviews) | Not enough data | 
| **Customization** | 8.9 (6 reviews) | Not enough data | 
| **Intelligent Routing** | 8.7 (5 reviews) | Not enough data | 

#### Artificial Intelligence

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Learning** | 8.9 (6 reviews) | Not enough data | 
| **Language** | 8.7 (5 reviews) | Not enough data | 
| **Conversational AI** | 7.3 (5 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.6/10 | 247 |
| **Re:amaze** | 9.2/10 | 82 |

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 8.5 (14 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (14 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.6 (14 reviews) | Not enough data | 

#### Communication

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Pop-up Chat** | 8.9 (171 reviews) | 9.6 (59 reviews) ✓ Verified | 
| **Notifications** | 8.6 (182 reviews) | 9.4 (59 reviews) ✓ Verified | 
| **Targeted Emails** | 8.5 (124 reviews) | 9.1 (26 reviews) ✓ Verified | 
| **In-App Messaging** | 8.6 (122 reviews) | 9.3 (39 reviews) ✓ Verified | 
| **Co-Browsing** | 8.6 (96 reviews) | Not enough data | 

####  Internal Use

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Customization ** | 8.5 (135 reviews) | 8.5 (68 reviews) ✓ Verified | 
| **Conversation Archiving** | 8.9 (152 reviews) | 9.4 (56 reviews) ✓ Verified | 
| **Lead Development** | 8.7 (113 reviews) | 9.0 (34 reviews) ✓ Verified | 
| **Knowledge Base** | 8.8 (136 reviews) | 9.3 (49 reviews) ✓ Verified | 
| **Team Inbox ** | 8.8 (143 reviews) | 9.5 (46 reviews) ✓ Verified | 
| **Customer Profiles** | 8.7 (165 reviews) | 8.8 (48 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.3/10 | 195 |
| **Re:amaze** | 9.1/10 | 62 |

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Knowledge Base** | 8.6 (161 reviews) | 9.1 (47 reviews) | 
| **Searchable Articles** | 8.4 (153 reviews) | 9.0 (48 reviews) | 
| **Community Forums** | 8.3 (118 reviews) | Feature Not Available | 
| **Mobile Optimization** | 7.8 (136 reviews) | Not enough data | 
| **Personalization** | 8.3 (152 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Branding** | 8.5 (148 reviews) | Not enough data | 
| **Automation** | 8.4 (171 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.9 (141 reviews) | Not enough data | 
| **Integrations** | 8.8 (173 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.6/10 | 187 |
| **Re:amaze** | 9.1/10 | 59 |

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 7.7 (13 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (13 reviews) | Not enough data | 

#### Process

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Mentions** | 8.7 (148 reviews) | 9.2 (38 reviews) | 
| **Tickets** | 9.1 (178 reviews) | 9.2 (43 reviews) | 
| **Macros** | 9.3 (176 reviews) | 9.0 (38 reviews) | 

#### Channels

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Email** | 9.4 (177 reviews) | 9.5 (56 reviews) | 
| **Social** | 8.8 (168 reviews) | 8.9 (57 reviews) | 
| **Live Chat** | 9.0 (149 reviews) | 9.3 (53 reviews) | 
| **Phone** | 8.2 (91 reviews) | 9.3 (23 reviews) | 
| **Text** | 8.3 (94 reviews) | 9.2 (30 reviews) | 

#### Insight

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Surveys** | 8.4 (112 reviews) | 8.6 (27 reviews) | 
| **Reporting** | 8.5 (144 reviews) | 9.1 (37 reviews) | 
| **Visitor Activity** | 8.7 (115 reviews) | 9.0 (38 reviews) | 
| **Help Desk** | 9.0 (141 reviews) | 9.5 (44 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Generative AI

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI Text Generation** | 9.0 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (5 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | 8.0/10 | 28 |
| **Re:amaze** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **AI chatbots** | 7.1 (14 reviews) | Not enough data | 
| **Messaging and Notifications** | 8.3 (6 reviews) | Not enough data | 
| **AI agents ** | 6.5 (12 reviews) | Not enough data | 
| **Voice assistants** | 5.8 (6 reviews) | Not enough data | 
| **Communication apps** | 6.4 (6 reviews) | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Ecommerce stores** | 9.7 (11 reviews) | Not enough data | 
| **Sales channels** | 9.3 (7 reviews) | Not enough data | 
| **Payment Platform** | 6.3 (5 reviews) | Not enough data | 
| **Internal tools** | 8.3 (14 reviews) | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Conversational analytics** | 7.0 (10 reviews) | Not enough data | 
| **Advance reporting** | 6.8 (10 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Gorgias** | N/A | N/A |
| **Re:amaze** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Gorgias | Re:amaze | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Gorgias (5):** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Gorgias | Re:amaze | 
|---|---|---|
| **Small-Business** | 80.9% | 81.0% | 
| **Mid-Market** | 18.2% | 16.8% | 
| **Enterprise** | 0.9% | 2.2% | 

### By Industry

#### Gorgias

- **Retail:** 21.2%
- **Apparel & Fashion:** 15.0%
- **Consumer Goods:** 11.9%
- **Food & Beverages:** 9.9%
- **Consumer Services:** 6.8%
- **Health, Wellness and Fitness:** 6.0%
- **Cosmetics:** 5.3%
- **Sporting Goods:** 2.7%
- **Luxury Goods & Jewelry:** 2.6%
- **Food Production:** 2.0%
- **Other:** 16.6%

#### Re:amaze

- **Retail:** 19.0%
- **Apparel & Fashion:** 6.6%
- **Consumer Electronics:** 6.6%
- **Sporting Goods:** 5.8%
- **Consumer Goods:** 5.1%
- **Computer Software:** 5.1%
- **Automotive:** 4.4%
- **Information Technology and Services:** 4.4%
- **Marketing and Advertising:** 3.6%
- **Food & Beverages:** 2.9%
- **Other:** 36.5%

---
## Alternatives

### Alternatives to Gorgias

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7001 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3890 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1908 reviews)
- [Gladly](https://www.g2.com/products/gladly/reviews) — 4.7/5 stars (1113 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews)
- [Kustomer](https://www.g2.com/products/kustomer/reviews) — 4.4/5 stars (561 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2501 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7358 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)

### Alternatives to Re:amaze

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7001 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3890 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1908 reviews)
- [Kustomer](https://www.g2.com/products/kustomer/reviews) — 4.4/5 stars (561 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (810 reviews)
- [Gladly](https://www.g2.com/products/gladly/reviews) — 4.7/5 stars (1113 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7797 reviews)

---
## Top Discussions

### Gorgias

- Title: [Is gorgias worth?](https://www.g2.com/discussions/is-gorgias-worth) — 2 comments
  > **Top comment:** "Depending on your business size Gorgias is worth the investment. I started with the Basic plan which was $60 a month and it was worth every penny. Unlike..."
- Title: [What does gorgias integrate with?](https://www.g2.com/discussions/what-does-gorgias-integrate-with) — 2 comments
  > **Top comment:** "My understanding is Gorgias can integrate with most apps as an HTTP  connection (webhook)  as long as there is an API  capability. They also have a list of..."
- Title: [Is gorgias a CRM tool?](https://www.g2.com/discussions/is-gorgias-a-crm-tool) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is gorgias software?](https://www.g2.com/discussions/what-is-gorgias-software) — 2 comments
  > **Top comment:** "It is a customer service ticketing software"
- Title: [What is the next big feature that we can expect from this great platform?](https://www.g2.com/discussions/what-is-the-next-big-feature-that-we-can-expect-from-this-great-platform) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Re:amaze

- Title: [What if your pricing changes in the future? Will I be grandfathered?](https://www.g2.com/discussions/grandfathering) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "We're serious about pricing because we know how important it is for you to estimate costs and be able to scale your growth according to your business growth...."
- Title: [How do I utilize the search option better?](https://www.g2.com/discussions/33045-how-do-i-utilize-the-search-option-better) — 1 comment
  > **Top comment:** "Hi, can you verify for me which search you're referring to and what you're trying to do (such as search FAQ Pages, Saved Response Templates, Search Reamaze's..."
- Title: [Do you offer discounts?](https://www.g2.com/discussions/discounts-677005de-b8b6-465d-ab11-705872f4be92) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer discounts for businesses in the following industries:

- Education
- Non-profit
- Healthcare

We also offer bulk volume discounts for..."
- Title: [What is your team size and how long have you been around?](https://www.g2.com/discussions/about-re-amaze) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Re:amaze was founded in 2012 in San Jose, California. We're a small shop with roughly 15 employees. We're also the creators of Clearalias.com and..."
- Title: [What are Re:amaze's core features?](https://www.g2.com/discussions/core-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Re:amaze offers 4 core features.

1. Re:amaze Inbox is a shared inbox helpdesk tool built for your entire team to collaborate on customer support. Connect..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gorgias-vs-re-amaze)