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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Enterprise (49.7% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Gem
Star Rating
(258)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansGrayscale
Star Rating
(500)4.5 out of 5
Market Segments
Enterprise (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GrayscaleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gem excels in Applicant Tracking with a score of 9.0, highlighting its intuitive interface and seamless integration with existing HR systems, while Grayscale trails behind at 8.2, with reviewers mentioning challenges in tracking candidate progress effectively.
- Reviewers mention that Gem's Mobility feature scores 9.5, allowing users to manage recruitment tasks on-the-go, which is a significant advantage for teams that require flexibility. In contrast, Grayscale's mobility score of 8.5 indicates room for improvement, as users express a desire for a more robust mobile experience.
- G2 users highlight Gem's superior Quality of Support with a score of 9.5, noting prompt responses and helpful resources, whereas Grayscale's support, rated at 9.3, is still commendable but lacks the same level of responsiveness according to user feedback.
- Users on G2 report that Gem's Job Description Management feature, rated at 9.3, is particularly effective, with reviewers praising its user-friendly templates and customization options. Grayscale, however, scores lower at 7.9, with users mentioning difficulties in creating and managing job descriptions efficiently.
- Reviewers say that Gem's Candidate Sourcing Metrics feature shines with a score of 9.5, providing detailed analytics that help teams refine their sourcing strategies. In comparison, Grayscale's metrics score of 8.3 is seen as less comprehensive, with users expressing a need for more in-depth insights.
- Users report that Gem's Automation capabilities, rated at 9.0, significantly streamline repetitive tasks, enhancing overall productivity. Grayscale's automation score of 8.9 is still strong, but users mention that it lacks some advanced features that Gem offers, such as customizable workflows.
Pricing
Entry-Level Pricing
Gem
Gem for Staffing Agencies
Free Trial
Purpose-built plans for recruiting firms.
Start 7-Day Trial. Prices start at $99/user/month
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms
Grayscale
No pricing availableFree Trial
Gem
Free Trial is available
Grayscale
Free Trial is available
Ratings
Meets Requirements
9.1
177
9.0
439
Ease of Use
9.2
180
9.2
450
Ease of Setup
9.3
52
9.2
196
Ease of Admin
9.2
34
9.2
107
Quality of Support
9.5
163
9.3
376
Has the product been a good partner in doing business?
9.7
34
9.4
103
Product Direction (% positive)
9.5
155
9.6
437
Features by Category
Platform Basics
9.0
32
Not enough data
9.2
36
Not enough data
9.4
38
Not enough data
Platform Data
8.8
31
Not enough data
8.7
38
Not enough data
Platform Content
9.3
35
Not enough data
8.4
27
Not enough data
8.3
12
Not enough data
Platform Additional Functionality
8.9
100
|
Verified
8.3
338
8.4
29
7.9
201
9.0
84
|
Verified
8.2
334
8.9
28
Not enough data
9.4
8
Not enough data
Platform
8.6
67
|
Verified
8.2
103
8.9
64
|
Verified
8.6
100
8.5
55
8.2
92
8.8
60
|
Verified
8.9
106
8.9
62
|
Verified
9.0
107
8.7
29
8.9
102
8.9
64
|
Verified
8.3
98
9.1
66
|
Verified
8.5
103
Basics
9.1
91
8.3
300
8.8
81
8.4
288
9.0
90
9.0
326
Additional Functionality
9.0
91
8.7
328
8.8
71
8.1
277
Feature Not Available
8.5
305
Content
9.2
90
8.9
319
8.6
70
7.7
271
Recruiting and Onboarding
8.9
100
|
Verified
8.3
338
8.0
69
8.7
352
9.0
84
|
Verified
8.2
334
Platform
8.6
67
|
Verified
8.2
103
8.9
64
|
Verified
8.6
100
8.5
55
8.2
92
8.8
60
|
Verified
8.9
106
8.9
62
|
Verified
9.0
107
8.7
29
8.9
102
8.9
64
|
Verified
8.3
98
9.1
66
|
Verified
8.5
103
Platform Basics
8.9
38
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Not enough data
Platform Data
8.4
40
Not enough data
9.0
44
Not enough data
8.9
41
Not enough data
9.0
42
Not enough data
Platform Functionality
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
43
Not enough data
Feature Not Available
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
9.3
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.4
207
Not enough data
9.1
219
Platform Content
Not enough data
9.0
219
Not enough data
8.6
215
Not enough data
8.3
112
Not enough data
8.2
209
Not enough data
8.4
215
Platform Performance
Not enough data
8.4
212
Not enough data
8.5
208
Platform
8.6
67
|
Verified
8.2
103
8.9
64
|
Verified
8.6
100
8.5
55
8.2
92
8.8
60
|
Verified
8.9
106
8.9
62
|
Verified
9.0
107
8.7
29
8.9
102
8.9
64
|
Verified
8.3
98
9.1
66
|
Verified
8.5
103
Platform Functionality
8.9
100
|
Verified
8.3
338
8.4
29
7.9
201
8.0
69
8.7
352
9.0
84
|
Verified
8.2
334
Agentic AI - Recruiting Automation
9.4
8
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Platform
8.6
67
|
Verified
8.2
103
8.9
64
|
Verified
8.6
100
8.5
55
8.2
92
8.8
60
|
Verified
8.9
106
8.9
62
|
Verified
9.0
107
8.7
29
8.9
102
8.9
64
|
Verified
8.3
98
9.1
66
|
Verified
8.5
103
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Sourcing
9.3
24
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Candidate Management - Applicant Tracking System
8.7
24
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Platform
8.6
67
|
Verified
8.2
103
8.9
64
|
Verified
8.6
100
8.5
55
8.2
92
8.8
60
|
Verified
8.9
106
8.9
62
|
Verified
9.0
107
8.7
29
8.9
102
8.9
64
|
Verified
8.3
98
9.1
66
|
Verified
8.5
103
AI - Applicant Tracking Systems (ATS)
9.0
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gem and Grayscale are categorized as Candidate Relationship Management, Recruiting Automation, and SAP Store
Unique Categories
Gem is categorized as Talent Intelligence, Applicant Tracking Systems (ATS), and Diversity Recruiting
Reviews
Reviewers' Company Size
Gem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grayscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.4%
Staffing and Recruiting
21.1%
Information Technology and Services
12.8%
Financial Services
6.2%
Internet
3.7%
Other
29.8%
Hospital & Health Care
19.2%
Staffing and Recruiting
18.6%
Human Resources
5.1%
Retail
3.8%
Computer Software
3.8%
Other
49.5%
Discussions
Gem has no discussions with answers
Is there anyway that Grayscale can implement voice messages?
1 Comment
AZ
Hey Angie! I love the feedback - I'll relay this to management and see what they think 😁Read more
Grayscale has no more discussions with answers
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