1. [Home](https://www.g2.com/) 2. ... 3. [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation) 4. [Gem Discussions](https://www.g2.com/products/gem/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f8ffde9a76c97a227c2661b4b6ad7de/gem%282%29.png "Product Avatar Image") ![Reward for good Gem reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Gem reviews") ](/products/gem/reviews) [ Gem ](/products/gem/reviews) (310)4.7/5 Gem is an AI-first recruiting platform combining ATS, candidate CRM, sourcing, scheduling, and pipeline analytics in one system. Talent acquisition leaders, recruiters, sourcers, and RecOps teams use Gem to move candidates from first outreach to offer without switching tools. Gem's AI is trained on recruiting-specific data to prioritize candidates, personalize outreach, and surface pipeline risk before it becomes a missed hiring deadline. Teams report up to 5x faster sourcing, 2x response rates on outreach, and 5x higher passthrough rates for engaged candidates. Gem holds a 4.8/5 rating on G2 and is used by more than 1,200 organizations, including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash. Show More * * * ### 27 Discussions ### 26 Participants ### 80.0 Nps Score Already have Gem? ### All Gem Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Gem used for? ](/discussions/what-is-gem-used-for) What is Gem used for? [ Candidate Relationship Management Software ](https://www.g2.com/tags/candidate-relationship-management-software)[ Recruiting Automation Software ](https://www.g2.com/tags/recruiting-automation-software)[ Diversity Recruiting Software ](https://www.g2.com/tags/diversity-recruiting-software)[ Talent Intelligence Software ](https://www.g2.com/tags/talent-intelligence-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gem+questions+and+get+answers+from+expert+users+in+our+Gem+Discussions+section.&title=Gem+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gem+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gem+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss%0aAsk+Gem+questions+and+get+answers+from+expert+users+in+our+Gem+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gem+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss%0aAsk+Gem+questions+and+get+answers+from+expert+users+in+our+Gem+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • 5 months ago CTO | Fraoula | Data Architecture | Gen AI | Ex- Paypal | Deloitte CTO | Fraoula | Data Architecture | Gen AI | Ex- Paypal | Deloitte More Options - [ # How do you handle Gem’s workflow customization and detailed reporting limits at scale? ](/discussions/how-do-you-handle-gem-s-workflow-customization-and-detailed-reporting-limits-at-scale) Gem has been helpful for consolidating sourcing, candidate management, outreach campaigns, pipeline visibility, and recruiting analytics in one place, especially when scaling hiring. The main challenges I’ve run into are limits around customizing workflows and generating highly specific KPI... [Read more](/discussions/how-do-you-handle-gem-s-workflow-customization-and-detailed-reporting-limits-at-scale) [ Recruiting Automation Software ](https://www.g2.com/tags/recruiting-automation-software)[ Applicant Tracking Systems (ATS) ](https://www.g2.com/tags/applicant-tracking-systems-ats)[ Candidate Relationship Management Software ](https://www.g2.com/tags/candidate-relationship-management-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gem+questions+and+get+answers+from+expert+users+in+our+Gem+Discussions+section.&title=Gem+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gem+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gem+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgem%2Fdiscuss%0aAsk+Gem+questions+and+get+answers+from+expert+users+in+our+Gem+Discussions+section.) 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