(This is all related to Gem ATS only, not their CRM tool). They have an option for AI-powered resume review which helps identify best-matched candidates (although it's only as good as your own prompts). Candidate profile view is good, you can easily see which other roles the candidate has applied for and what stage they are in etc. Overall implementation was relatively easy but could also be because the features are lacking so you don't have to do much to get it up and running. I am sincerely hoping that I see a lot of the improvements they promise in the next few months in which case I am happy to edit the review.

Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place, allowing you to source candidates from multiple channels and manage them efficiently. Its seamless integration with ATS systems makes tracking and reviewing candidate progress straightforward, and the support team is responsive and helpful. One standout feature is Gem's Sequence, which lets you use predefined templates to communicate with candidates, streamlining outreach and ensuring consistency across your recruiting process.

It has it all!, the thing with the others AI is that it looks like a robot, and at the end you spend the same time doing in it twice. But with Gem you get everything personalized