Introducing G2.ai, the future of software buying.Try now
Compare Gallabox and Sendbird 
Featured Products
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
$89.00 6 Users Per Month
Contact Us 10000 Conversation based pricing
Gallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansSendbird
Star Rating
(124)4.6 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 10000 Conversation based pricing
Free Trial is available
Browse all 2 pricing plansGallabox vs Sendbird
When assessing the two solutions, reviewers found Sendbird easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Sendbird meets the needs of their business better than Gallabox.
- When comparing quality of ongoing product support, reviewers felt that Sendbird is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gallabox over Sendbird.
Pricing
Entry-Level Pricing
Gallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Sendbird
Sendbird AI Agent
Contact Us
10000 Conversation based pricing
Elevate your customer experience and lighten human agent workload with AI customer service. Get the most value from your investment with:
- Volume discounts as you scale
- Tailored professional services
- Dedicated forward deployment team
Free Trial
Gallabox
Free Trial is available
Sendbird
Free Trial is available
Ratings
Meets Requirements
8.8
128
9.1
104
Ease of Use
9.0
127
9.2
108
Ease of Setup
8.8
107
9.0
94
Ease of Admin
9.0
99
9.1
59
Quality of Support
9.0
125
9.2
103
Has the product been a good partner in doing business?
9.1
97
9.1
58
Product Direction (% positive)
9.3
121
9.1
106
Features by Category
Messenger
8.7
39
Not enough data
7.7
41
Not enough data
9.0
42
Not enough data
8.6
49
Not enough data
Channels
8.1
36
Not enough data
8.8
42
Not enough data
Feature Not Available
Not enough data
8.0
33
Not enough data
Feature Not Available
Not enough data
Customers
8.4
49
Not enough data
8.6
46
Not enough data
8.0
46
Not enough data
8.2
43
Not enough data
7.9
47
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.0
19
Not enough data
6.9
19
Not enough data
6.7
19
Not enough data
Feature Not Available
Not enough data
7.0
19
Analytics
Not enough data
7.2
19
Not enough data
7.2
19
Optimization
Not enough data
Feature Not Available
Not enough data
7.8
19
Not enough data
7.8
19
Not enough data
6.9
19
Agentic AI - Push Notification
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.7
5
Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
9
Not enough data
8.0
9
Not enough data
Functionality
8.3
13
8.7
68
8.1
13
8.7
68
8.2
13
8.6
64
Support
7.8
15
8.4
67
Feature Not Available
8.1
65
9.2
12
9.0
67
Responses
8.7
50
Not enough data
8.5
51
Not enough data
8.5
45
Not enough data
8.5
51
Not enough data
8.3
43
Not enough data
Platform
8.5
48
Not enough data
8.6
45
Not enough data
8.4
43
Not enough data
8.1
45
Not enough data
8.1
35
Not enough data
8.8
47
Not enough data
8.4
49
Not enough data
Generative AI
8.1
18
Not enough data
7.9
17
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.7
9
7.2
6
8.5
10
8.3
6
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.4
39
Not enough data
7.6
39
Not enough data
7.6
32
Communication
8.5
21
Feature Not Available
8.9
23
8.9
48
8.0
18
Feature Not Available
8.9
17
9.3
49
8.9
11
Feature Not Available
Internal Use
8.7
21
8.9
50
8.7
18
8.5
46
9.5
16
8.1
47
8.9
19
8.5
45
9.0
21
8.7
46
8.6
21
8.7
45
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.1
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
9.0
14
Not enough data
Self-Service Platform
9.1
16
Not enough data
9.4
16
Not enough data
8.8
13
Not enough data
9.4
14
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.5
12
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.9
12
Not enough data
8.5
12
Not enough data
8.5
12
Not enough data
9.0
12
Automation
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.7
13
Autonomy
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.2
12
Not enough data
8.9
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gallabox and Sendbird are categorized as Bot Platforms, Communication Platform as a Service (CPaaS), and Live Chat
Unique Categories
Gallabox is categorized as Customer Communications Management, Conversational Marketing, Chatbots, Social Customer Service, Customer Self-Service, Proactive Notification, and WhatsApp Marketing
Sendbird is categorized as AI Customer Support Agents and Push Notification
Reviews
Reviewers' Company Size
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendbird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Computer Software
13.7%
Health, Wellness and Fitness
11.1%
Real Estate
6.0%
Food & Beverages
6.0%
Consumer Services
6.0%
Other
57.3%
Discussions
Gallabox has no discussions with answers
Sendbird has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
