Top 10 Sendbird Alternatives & Competitors

Top 10 Alternatives to Sendbird Recently Reviewed By G2 Community

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Stream
By Stream
4.5/5
(53)
Product Description
Stream’s Chat API enables developers to rapidly build an in-app messaging functionality that is secure, scalable, fully customizable, and can easily integrate with Stream’s library of feature-rich SDKs.
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Reviewers say compared to Sendbird, Stream is:
Slower to reach roi
More expensive
Easier to do business with
Categories in common with Sendbird:
Push Notification
Communication Platform as a Service (CPaaS)
Live Chat

Twilio
By Twilio
4.2/5
(498)
Product Description
Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.
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Reviewers say compared to Sendbird, Twilio is:
Slower to reach roi
Categories in common with Sendbird:
Communication Platform as a Service (CPaaS)

CometChat
By CometChat Inc.
4.6/5
(110)
Product Description
Take interactivity to the next level. Keep visitors on your site. Say hello to CometChat!
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Reviewers say compared to Sendbird, CometChat is:
Easier to admin
Better at meeting requirements
Easier to do business with
Categories in common with Sendbird:
Bot Platforms
Communication Platform as a Service (CPaaS)
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Podium
By Podium
4.6/5
(2,036)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to Sendbird, Podium is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with Sendbird:
Live Chat

Plivo
By Plivo
4.5/5
(747)
Product Description
Global SMS & Voice calls for businesses of all sizes
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Categories in common with Sendbird:
AI Customer Support Agents
Communication Platform as a Service (CPaaS)
Live Chat

Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,664)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Sendbird, Zendesk for Customer Service - AC is:
Slower to reach roi
Categories in common with Sendbird:
AI Customer Support Agents
Live Chat

Rocket.Chat
By Rocket.Chat Technologies
4.2/5
(347)
Product Description
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
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Reviewers say compared to Sendbird, Rocket.Chat is:
Slower to reach roi
Categories in common with Sendbird:
Communication Platform as a Service (CPaaS)
Live Chat

Bandwidth
By Bandwidth
4.4/5
(467)
Product Description
Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs for voice, SMS, and more, and tools to manage your communications stack intelligently. We are open where you need it most, with optionality and control. When combined with our global network, which is directly connected where it matters most, you get unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.
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Categories in common with Sendbird:
Communication Platform as a Service (CPaaS)

Vonage Communications APIs
By Vonage
4.2/5
(403)
Product Description
Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.
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Reviewers say compared to Sendbird, Vonage Communications APIs is:
Slower to reach roi
Categories in common with Sendbird:
Communication Platform as a Service (CPaaS)

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers