Compare Freshping by Freshworks and LogicMonitor

At a Glance
Freshping by Freshworks
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plans
LogicMonitor
LogicMonitor
Star Rating
(635)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitor
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that LogicMonitor excels in providing comprehensive visibility and automation for IT infrastructure monitoring. Users appreciate its ability to deliver a unified view across cloud, on-premises, and hybrid environments, which significantly speeds up troubleshooting.
  • Users say Freshping by Freshworks stands out for its ease of setup and user-friendly interface. Many reviewers highlight how quickly they can get started with monitoring and appreciate the clean, useful dashboards that make data interpretation straightforward.
  • Reviewers mention that LogicMonitor's intelligent alerting system helps cut through the noise of excessive notifications, providing clear and actionable insights. This feature is particularly praised for making monitoring feel effortless, which is a significant advantage for teams managing complex infrastructures.
  • According to verified reviews, Freshping users value the responsiveness of email notifications and reports. The immediacy of these updates is frequently noted as a key benefit, allowing teams to stay informed without delay.
  • G2 reviewers highlight that while LogicMonitor has a slightly lower overall satisfaction score, it still receives high marks for its quality of support. Users report faster response times compared to other platforms, which can be crucial during critical incidents.
  • Users express that Freshping's focus on small businesses is evident in its pricing model, offering a free tier that makes it accessible for startups and smaller teams. This contrasts with LogicMonitor, which requires potential users to contact them for pricing, potentially creating barriers for smaller organizations.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Browse all 3 pricing plans
LogicMonitor
Enterprise
Contact Us
Learn more about LogicMonitor
Free Trial
Freshping by Freshworks
No trial information available
LogicMonitor
Free Trial is available
Ratings
Meets Requirements
9.0
716
8.9
484
Ease of Use
9.4
727
8.6
490
Ease of Setup
9.5
621
8.6
387
Ease of Admin
9.3
622
8.5
370
Quality of Support
8.8
443
8.9
475
Has the product been a good partner in doing business?
9.2
469
9.0
360
Product Direction (% positive)
8.5
674
9.2
459
Features by Category
9.0
575
8.5
244
Functionality
9.1
495
8.4
201
9.2
521
9.0
214
9.3
505
9.0
210
9.0
495
8.0
207
8.7
412
8.8
201
8.5
355
8.1
189
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
293
Functionality
Not enough data
8.8
249
Not enough data
9.0
256
Not enough data
7.6
230
Not enough data
8.8
238
Monitoring - Network Monitoring
Not enough data
8.2
21
Not enough data
7.8
21
Not enough data
8.1
21
Management
Not enough data
8.5
235
Not enough data
8.6
242
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
6.9
21
Not enough data
6.7
20
Security - Network Monitoring
Not enough data
7.4
21
Not enough data
6.8
22
Not enough data
6.4
19
Network Performance - Network Monitoring
Not enough data
7.5
21
Not enough data
6.6
21
AI Automation - Network Monitoring
Not enough data
6.3
18
Not enough data
5.7
19
Not enough data
6.1
19
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
Not enough data
8.2
247
Monitoring
Not enough data
8.5
209
Not enough data
8.2
195
Not enough data
7.9
180
Not enough data
8.6
208
Not enough data
Not enough data
Administration
Not enough data
8.3
193
Not enough data
8.2
177
Not enough data
7.9
172
Not enough data
Not enough data
Analysis
Not enough data
8.0
203
Not enough data
8.4
216
Not enough data
7.7
167
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.6
43
Functionality
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
8.6
27
Issue Resolution
Not enough data
8.0
28
Not enough data
8.2
29
Not enough data
8.2
30
Management
Not enough data
8.8
32
Not enough data
9.1
30
Not enough data
8.3
31
Generative AI
Not enough data
4.8
7
Not enough data
5.0
7
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
93
Visibility
Not enough data
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Monitoring and Management
Not enough data
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
212
Functionality
Not enough data
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Management
Not enough data
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
8.9
30
ServiceNow Apps
Not enough data
8.8
21
Not enough data
8.9
22
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
55
Data Preparation
Not enough data
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Analysis
Not enough data
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Visualization
Not enough data
8.2
47
Not enough data
8.4
46
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
8.5
53
Monitoring
Not enough data
8.7
41
Not enough data
8.6
42
Not enough data
8.9
41
Not enough data
8.0
35
Not enough data
9.0
42
Response
Not enough data
8.6
40
Not enough data
8.8
42
Not enough data
8.1
36
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
42
Not enough data
8.5
41
Functionality
Not enough data
8.4
37
Not enough data
8.5
35
Not enough data
8.2
39
Not enough data
8.5
40
Not enough data
8.5
35
Alerts management
Not enough data
8.7
33
Not enough data
8.5
33
Not enough data
8.7
34
Monitoring
Not enough data
8.7
34
Not enough data
8.8
34
Not enough data
8.7
33
Not enough data
8.3
33
Automation
Not enough data
7.9
32
Not enough data
7.9
32
Analysis
Not enough data
8.5
34
Not enough data
8.4
33
Not enough data
8.9
34
Not enough data
8.9
33
Issue Resolution
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.3
34
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshping by Freshworks
Freshping by Freshworks
LogicMonitor
LogicMonitor
Freshping by Freshworks and LogicMonitor are categorized as Website Monitoring
Reviews
Reviewers' Company Size
Freshping by Freshworks
Freshping by Freshworks
Small-Business(50 or fewer emp.)
80.0%
Mid-Market(51-1000 emp.)
16.8%
Enterprise(> 1000 emp.)
3.2%
LogicMonitor
LogicMonitor
Small-Business(50 or fewer emp.)
18.1%
Mid-Market(51-1000 emp.)
50.6%
Enterprise(> 1000 emp.)
31.3%
Reviewers' Industry
Freshping by Freshworks
Freshping by Freshworks
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
LogicMonitor
LogicMonitor
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Alternatives
Freshping by Freshworks
Freshping by Freshworks Alternatives
UptimeRobot
UptimeRobot
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Uptime.com
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Dynatrace
Dynatrace
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Site24x7
Site24x7
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LogicMonitor
LogicMonitor Alternatives
Dynatrace
Dynatrace
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Datadog
Datadog
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New Relic
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Site24x7
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Discussions
Freshping by Freshworks
Freshping by Freshworks Discussions
Is there an API to directly report outages to Freshping?
2 Comments
Karthik .
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 Comment
Karthik .
K
1. Add the nearest monitoring location to the server. 2. If there are multiple redirects, please add the final destination URL. These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 Comment
Karthik .
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted Text Alert - Presently...Read more
LogicMonitor
LogicMonitor Discussions
What is LogicMonitor Software?
1 Comment
David B.
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more. David BondRead more
How does LogicMonitor collect data?
1 Comment
David B.
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
David B.
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more