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Compare FreePBX and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Small-Business (57.3% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
FreePBX
Star Rating
(15)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FreePBXRingEX
Star Rating
(1,288)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate the streamlined workflows, noting that it eliminates the need to switch between different apps, making it a user-friendly choice for daily operations.
- Users say FreePBX stands out for its cost-effectiveness, being described as "inexpensive compared to other providers." This makes it an attractive option for small businesses looking to manage their communication needs without breaking the bank.
- Reviewers mention that RingEX offers a more intuitive management experience, with admins finding it easy to change settings and manage communications. This ease of use is a significant advantage for teams that require quick adjustments and efficient management of their communication tools.
- According to verified reviews, FreePBX is praised for its simplicity in installation, especially for on-premise setups. Users highlight its powerful security features and extensive settings, making it a solid choice for those who prefer a customizable and secure PBX solution.
- G2 reviewers indicate that while RingEX has a higher overall satisfaction score, FreePBX users report slightly better experiences in specific areas like support quality and meeting requirements. This suggests that FreePBX may cater better to users with particular needs or those who require more hands-on assistance.
- Users note that RingEX's recent updates and features keep it competitive, with many highlighting its role as an industry leader in communication tools. In contrast, FreePBX, while effective, may not offer the same level of innovation or integration with modern communication trends.
Pricing
Entry-Level Pricing
FreePBX
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
FreePBX
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.4
8
8.8
1,059
Ease of Use
8.8
8
8.6
1,075
Ease of Setup
8.9
6
8.2
659
Ease of Admin
8.9
6
8.3
580
Quality of Support
9.0
8
8.0
963
Has the product been a good partner in doing business?
9.4
6
8.3
569
Product Direction (% positive)
8.5
8
7.9
1,043
Features by Category
Documents
Not enough data
7.7
154
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
254
Not enough data
9.1
142
Not enough data
8.7
117
Not enough data
8.9
141
Not enough data
9.1
123
Meeting Coordination
Not enough data
8.8
244
Not enough data
9.1
236
Not enough data
8.9
224
Not enough data
9.0
146
Software Type
Not enough data
9.0
244
Not enough data
9.1
144
Not enough data
9.2
161
Agentic AI - Video Conferencing
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Platform
Not enough data
8.2
201
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
219
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
9.1
54
Not enough data
8.2
53
Not enough data
9.1
55
Not enough data
8.8
54
Advanced Features - Cloud PBX
Not enough data
8.7
51
Not enough data
8.5
53
Not enough data
8.6
52
Not enough data
8.9
53
Platform Basics - VoIP Providers
Not enough data
8.4
91
Not enough data
8.8
102
Not enough data
8.3
85
Not enough data
8.1
88
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
Not enough data
9.0
500
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
423
|
Verified
Not enough data
8.2
363
|
Verified
Not enough data
8.5
427
|
Verified
Not enough data
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.0
53
Not enough data
7.9
51
Access
Not enough data
8.2
379
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.6
424
Advanced Features
Not enough data
8.3
442
Not enough data
8.4
404
|
Verified
Not enough data
9.0
462
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
49
|
Verified
Not enough data
8.7
51
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
54
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
FreePBX and RingEX are categorized as Cloud PBX Platforms
Unique Categories
FreePBX has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Video Conferencing
Reviews
Reviewers' Company Size
FreePBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Mechanical or Industrial Engineering
6.7%
Market Research
6.7%
Other
53.3%
Computer Software
9.7%
Information Technology and Services
5.3%
Insurance
5.1%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Discussions
FreePBX has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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