Compare Firstup and Guru 
Featured Products
At a Glance
Market Segments
Enterprise (75.1% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
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Firstup
Star Rating
(207)4.4 out of 5
Market Segments
Enterprise (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 6 pricing plansGuru
Star Rating
(2,316)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
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Learn more about GuruSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Use with a score of 9.3, while Firstup trails behind at 8.7. Reviewers mention that Guru's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Guru's Quality of Support is notably higher at 9.4 compared to Firstup's 8.7. Users on G2 highlight Guru's responsive customer service and comprehensive support resources as key advantages.
- Users say that Guru outperforms Firstup in Content Management with a score of 9.7 versus 8.3. Reviewers appreciate Guru's robust features for organizing and managing knowledge, making it easier to find and share information.
- G2 users report that Guru's Polls & Surveys feature is particularly strong, scoring 9.8, while Firstup only scores 8.0. Reviewers mention that Guru's ability to create engaging surveys enhances user interaction and feedback collection.
- Users on G2 highlight that Guru's Collaboration features score 9.3, significantly higher than Firstup's 7.8. Reviewers say that Guru facilitates better teamwork through its seamless sharing and communication tools.
- Reviewers mention that Firstup has a strong Archive feature with a score of 8.6, but Guru slightly edges it out at 8.9. Users report that both products provide good archiving capabilities, but Guru's implementation is more user-friendly.
Pricing
Entry-Level Pricing
Firstup
Essential
Contact Us
Reach every worker
- Create the right audience for every communication using multiple attributes
- Build meaningful content using drag-and-drop editing and rich styling capabilities
- Publish once and deliver to email, mobile app, and desktop
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Firstup
No trial information availableGuru
Free Trial is available
Ratings
Meets Requirements
8.5
181
9.3
1,888
Ease of Use
8.7
185
9.3
1,910
Ease of Setup
8.4
128
9.3
924
Ease of Admin
8.6
139
9.0
476
Quality of Support
8.7
163
9.4
1,487
Has the product been a good partner in doing business?
9.2
135
9.4
429
Product Direction (% positive)
9.0
178
9.2
1,786
Features by Category
Content Management
Not enough data
9.6
91
Not enough data
9.5
94
Not enough data
9.5
89
Content Discovery
Not enough data
9.5
94
Not enough data
9.5
91
Not enough data
9.5
89
Not enough data
9.2
86
Not enough data
9.6
86
Not enough data
9.5
86
Generative AI
Not enough data
9.4
48
Not enough data
9.4
51
Administration
Not enough data
9.3
644
Not enough data
9.2
641
Not enough data
9.2
635
Knowledge Management
Not enough data
9.7
763
Not enough data
9.3
709
Not enough data
9.2
673
Compliance
Not enough data
9.3
657
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
601
Customer Support
Not enough data
9.2
731
Not enough data
9.2
692
Not enough data
9.1
616
Data Security
Not enough data
9.2
602
Not enough data
9.3
596
Not enough data
9.4
621
Not enough data
9.2
602
Administration
Not enough data
9.2
650
Not enough data
9.3
672
Not enough data
9.5
738
Generative AI
Not enough data
9.1
460
Knowledge Pages
Not enough data
9.0
660
Not enough data
9.1
614
Not enough data
9.1
659
Not enough data
8.9
556
Not enough data
8.9
517
Not enough data
9.1
527
Knowledge Dissemination
Not enough data
9.0
641
Not enough data
9.1
640
Not enough data
9.5
715
Not enough data
9.2
686
Not enough data
9.2
553
Not enough data
9.2
555
Not enough data
9.4
557
Not enough data
9.0
530
Not enough data
9.2
538
Agentic AI - Knowledge Base
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Information Distribution
8.7
111
Not enough data
8.7
111
Not enough data
8.0
116
Not enough data
8.8
118
Not enough data
8.2
111
Not enough data
Employee Engagement
8.1
112
Not enough data
7.7
103
Not enough data
8.3
111
Not enough data
7.7
96
Not enough data
8.7
110
Not enough data
8.8
26
Not enough data
7.4
25
Not enough data
5.7
24
Not enough data
User Experience & Accessibility - Employee Communications
8.3
21
Not enough data
8.7
22
Not enough data
7.9
24
Not enough data
8.5
24
Not enough data
Content Distribution - Employee Communications
8.7
22
Not enough data
8.4
21
Not enough data
8.1
22
Not enough data
Additional Features - Employee Communications
7.0
21
Not enough data
8.0
23
Not enough data
7.3
20
Not enough data
Agentic AI - Employee Communications
7.8
6
Not enough data
7.2
6
Not enough data
Compatibility
Not enough data
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Agentic AI - Enterprise Search Software
Not enough data
8.9
31
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Search Queries
Not enough data
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.2
82
AI powered search - Enterprise Search Software
Not enough data
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Functionality
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Compatibility - Enterprise Search Software
Not enough data
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Functionality - Enterprise Search Software
Not enough data
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Search Queries - Enterprise Search Software
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Responses
Not enough data
9.2
43
Not enough data
9.2
44
Not enough data
8.9
47
Automation - AI Agents
Not enough data
8.7
39
Not enough data
8.7
44
Not enough data
8.8
44
Not enough data
9.0
45
Not enough data
9.1
43
Platform
Not enough data
9.1
44
Not enough data
9.3
45
Not enough data
9.0
46
Autonomy - AI Agents
Not enough data
9.1
44
Not enough data
9.1
42
Not enough data
9.2
46
Not enough data
9.2
44
Generative AI
Not enough data
8.9
48
Not enough data
9.0
44
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
4.8
7
Not enough data
6.4
7
Not enough data
5.6
6
Not enough data
8.8
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
8.8
8
Not enough data
7.1
8
Not enough data
8.3
7
Not enough data
8.1
8
Not enough data
9.2
8
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
7.0
15
Not enough data
7.0
15
Not enough data
7.4
14
Not enough data
8.0
16
Not enough data
6.9
16
Not enough data
6.7
15
Not enough data
Communication Features - Frontline Worker Communication Platforms
6.0
14
Not enough data
3.2
14
Not enough data
9.0
18
Not enough data
8.1
18
Not enough data
Operations - Frontline Worker Communication Platforms
4.2
14
Not enough data
7.7
18
Not enough data
4.6
13
Not enough data
5.5
13
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
7.7
27
Not enough data
7.8
30
Not enough data
8.3
29
Not enough data
Newsletter Management Features - Internal Newsletter Software
7.3
28
Not enough data
7.6
29
Not enough data
8.5
29
Not enough data
Administrative Features - Internal Newsletter Software
8.8
30
Not enough data
8.6
29
Not enough data
8.7
29
Not enough data
8.1
28
Not enough data
Core Features - Employee Experience Software
7.0
17
Not enough data
8.8
17
Not enough data
People Analytics - Employee Experience Software
7.1
15
Not enough data
7.3
15
Not enough data
Advanced Features - Employee Experience Software
8.0
16
Not enough data
7.6
14
Not enough data
7.0
14
Not enough data
Employee Improvement - Employee Experience Software
7.1
14
Not enough data
7.1
14
Not enough data
7.7
14
Not enough data
Customization - AI Agent Builders
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.3
5
Functionality - AI Agent Builders
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
10.0
5
Not enough data
9.2
6
Data and Analytics - AI Agent Builders
Not enough data
9.2
6
Not enough data
9.8
7
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
7
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Firstup and Guru share no categories
Unique Categories
Firstup is categorized as Enterprise Social Networking (ESN), Employee Communications, Employee Experience, Frontline Worker Communication Platforms, and Internal Newsletter Software
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Firstup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.0%
Manufacturing
9.3%
Information Technology and Services
6.8%
Financial Services
5.4%
Retail
5.4%
Other
55.1%
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Discussions
Firstup has no discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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