Firstup Pricing Overview

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Essential

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Reach every worker

Premier

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Everything in Professional, plus…

Delight and retain employees with timely, tailored messages at any moment along their journey

Create unforgettable experiences with a one-click flow builder that puts you in control

Scale effortlessly by automatically triggering experiences based on each employee’s unique situation

Get started faster with a library of customizable employee journey templates

Turn insights into action by viewing key performance metrics across the entire employee journey

Professional

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Everything in Essential, plus…

Supercharge productivity and creativity with a suite of AI-powered content creation

Maximize engagement with AI-enabled delivery that optimizes the right channel and time to reach each employee

Create a sense of community by empowering employees to create their own posts

Engage with your employees in the places they are already working with embedded widgets

Translate your message into each employee’s language across all channels

Firstup offers tailored packages to help you connect your entire workforce, design and intelligently deliver personalized campaigns, and gain engagement insights spanning the entire employee journey

Firstup has 6 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Firstup is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Firstup must be conducted with the seller.

Transform the employee experience with AI-powered intelligent communication

Pricing information was last updated on April 22, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Average Discount

11%

Perceived Cost

$$$$$

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Firstup Pricing Reviews

(2)

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

12/19/2023

"Highly effective employee experience platform"

4.5/5

What do you like best about Firstup?

Translated video captions is important functionality we asked for and has now been introduced - thank you! Review collected by and hosted on G2.com.

What do you dislike about Firstup?

The publishing experience for user-generated content can be improved, especially image editing; introducing name tagging in post content is essential (it can be done in comments, so why not elsewhere?); and FirstUp is missing a trick by not seriously considering employee recognition features/functionality (e.g. e-card to employee that also notifies their manager) as another integrated offering that would allow companies to retire or consolidate other employee tools that provide this. Review collected by and hosted on G2.com.

What problems is Firstup solving and how is that benefiting you?

Alignment with the company's strategic priorities - employees now have one single platform for engaging in company news and information and with other colleagues

Diversity, equity and inclusion - more employees are able to connect with the company and each other thanks to the mobile app/experience, which enhances inclusion and belonging Review collected by and hosted on G2.com.

Response from Chuck Gose of Firstup

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"Shall we play a game?" Love that Firstup is "game changing" for your organization. It's all about delivering a great employee experience, with or without technology. And glad that we can help your employees align with strategic priorities.

Wells W.

Internal Communications Specialist

Enterprise (> 1000 emp.)

8/25/2025

"Empowering engagement with Firstup"

4/5

What do you like best about Firstup?

I have enjoyed using FirstUp because of its variety of options for creating and publishing content. All of its unique capabilities have allowed me and my team to think outside the box when developing campaign ideas to engage CHRISTUS Health Associates. The platform is user-friendly and allows for a nearly seamless experience from creation to consumption of content. Review collected by and hosted on G2.com.

What do you dislike about Firstup?

There are no major setbacks when it comes to using the FirstUp platform, but my team wishes the platform had a few capabilities. We wish we had the option to pin featured posts for specific topics and for featured posts to only be shown to those who are subscribed to the topic, even if the topic is open to everyone. We wish to have the direct delivery option for a push notification to cellular devices that is not tied to the "notification center." Review collected by and hosted on G2.com.

What problems is Firstup solving and how is that benefiting you?

Firstup allows us to target communications to specific groups within our large organization and see detailed metrics on how well our communications are reaching those groups. We can use those metrics to evaluate and improve our communications plans for different initiatives and campaigns. The platform allows us to reach Frontline Associates who are not "deskbound" through the branded app. The platform allows us to train individuals across the system on how to create campaigns through studio and give them differing levels of access depending on what the need is. Review collected by and hosted on G2.com.