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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Mid-Market (54.7% of reviews)
Entry-Level Pricing
Free
$0.00 1 User Per Month
Fireflies.ai
Star Rating
(727)4.8 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansUpdateAI
Star Rating
(53)4.9 out of 5
Market Segments
Mid-Market (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fireflies.ai excels in Automated Note-Taking with a score of 9.4, while UpdateAI closely follows with 9.5, indicating both products are strong in this area, but UpdateAI slightly edges out in user satisfaction.
- Reviewers mention that UpdateAI shines in Quality of Support with a score of 9.7 compared to Fireflies.ai's 8.9, highlighting that users feel more supported and valued with UpdateAI's customer service.
- G2 users note that Fireflies.ai has a superior Call Recording feature with a score of 9.3, while UpdateAI scores 9.0, suggesting that Fireflies.ai may offer a more reliable experience for users needing to record meetings.
- Users on G2 report that UpdateAI's Voice Recognition feature is rated higher at 9.4 compared to Fireflies.ai's 8.8, indicating that UpdateAI may provide a more accurate transcription experience during meetings.
- Reviewers say that Fireflies.ai's Meeting Analytics feature scores 9.2, which is slightly lower than UpdateAI's 9.3, suggesting that users find UpdateAI's analytics tools to be more insightful for post-meeting evaluations.
- Users report that both products perform well in Ease of Use, with Fireflies.ai scoring 9.3 and UpdateAI at 9.4, but UpdateAI is perceived as slightly more intuitive, making it easier for new users to adapt quickly.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
UpdateAI
Basic
$0.00
1 User Per Month
Great for user testing out UpdateAI that don't have a ton of meetings. Every basic plan showcases the power of our Pro plan so that you get the full picture!
- 5 SmartSummaries™ per week
- Unlimited basic recaps (Video & Transcript)
- Team collabortion
Free Trial
Fireflies.ai
Free Trial is available
UpdateAI
Free Trial is available
Ratings
Meets Requirements
9.1
671
9.2
48
Ease of Use
9.3
687
9.4
49
Ease of Setup
9.4
489
9.5
21
Ease of Admin
9.0
276
9.3
15
Quality of Support
8.8
414
9.7
42
Has the product been a good partner in doing business?
9.1
261
9.9
16
Product Direction (% positive)
9.6
679
9.8
49
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.2
257
9.0
13
8.5
241
8.9
14
8.7
245
9.2
13
Feature Not Available
7.5
12
Agent Performance Management
7.7
215
7.9
12
8.9
247
8.7
13
8.6
242
9.2
13
Generative AI
8.9
152
8.5
9
Agentic AI - Conversation Intelligence
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Voice
8.6
461
8.8
10
8.6
480
8.8
13
Transcription
8.4
478
9.5
11
9.0
456
8.8
10
8.2
423
8.2
12
8.0
413
8.2
10
Editing
8.6
428
8.7
13
8.4
433
9.1
11
8.4
430
8.8
12
7.8
413
8.3
12
Integration
8.4
405
8.7
13
7.9
375
8.3
11
8.8
413
8.9
12
8.2
393
7.9
13
8.6
408
8.8
11
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
438
9.1
11
7.9
408
7.3
10
8.0
404
6.9
7
Meeting Automation - AI Meeting Assistants
9.3
452
9.5
11
8.8
444
9.4
11
8.8
437
9.1
11
Meeting Insights - AI Meeting Assistants
8.3
426
8.8
10
8.2
420
8.2
11
9.0
447
9.2
11
Accessibility - AI Meeting Assistants
7.9
406
7.0
11
8.5
420
7.6
11
8.2
396
7.4
11
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
58
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
8.8
55
Not enough data
Feedback
8.9
57
Not enough data
8.3
51
Not enough data
8.2
51
Not enough data
7.8
50
Not enough data
8.4
51
Not enough data
7.9
48
Not enough data
7.7
47
Not enough data
Generative AI
9.0
31
Not enough data
Action Item Detection - AI Note-taking Software
8.0
5
Not enough data
9.0
5
Not enough data
Automatic Transcription - AI Note-taking Software
9.0
5
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
6
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
5
Not enough data
Searchable Note Archives - AI Note-taking Software
7.3
5
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Pre-Meeting Tools
Not enough data
8.2
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Tools
Not enough data
9.4
24
Not enough data
9.8
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Post-Meeting Tools
Not enough data
8.4
22
Not enough data
9.0
19
Not enough data
9.3
29
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and UpdateAI are categorized as Transcription, Conversation Intelligence, and AI Meeting Assistants
Unique Categories
Fireflies.ai is categorized as AI Note-Taking Software and Sales Coaching
UpdateAI is categorized as AI Sales Assistant and Meeting Management
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpdateAI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
15.0%
Marketing and Advertising
13.9%
Computer Software
10.9%
Information Technology and Services
9.1%
Management Consulting
3.6%
Other
47.5%
Computer Software
32.1%
Information Technology and Services
20.8%
Marketing and Advertising
5.7%
Consulting
3.8%
Staffing and Recruiting
3.8%
Other
34.0%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
UpdateAI has no discussions with answers
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