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Compare Fedora and Freshservice 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (62.2% of reviews)
Entry-Level Pricing
No pricing available
$19.00
Fedora
Star Rating
(204)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FedoraFreshservice
Star Rating
(1,311)4.6 out of 5
Market Segments
Mid-Market (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 3 pricing plansFedora vs Freshservice
When assessing the two solutions, reviewers found Freshservice easier to use, set up, and administer. Reviewers also preferred doing business with Freshservice overall.
- Fedora and Freshservice both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Freshservice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Freshservice over Fedora.
Pricing
Entry-Level Pricing
Fedora
No pricing availableFreshservice
STARTER
$19.00
For getting started
- Incident Management
- Knowledge Base
- Self Service Portal
Free Trial
Fedora
No trial information availableFreshservice
Free Trial is available
Ratings
Meets Requirements
8.9
157
8.9
1,170
Ease of Use
8.4
159
9.2
1,173
Ease of Setup
8.7
65
8.8
956
Ease of Admin
8.7
52
9.0
957
Quality of Support
7.8
144
9.0
1,130
Has the product been a good partner in doing business?
8.3
44
9.1
932
Product Direction (% positive)
9.0
156
9.5
1,157
Features by Category
Administration
Not enough data
8.6
320
|
Verified
Not enough data
8.4
344
|
Verified
Not enough data
8.4
372
|
Verified
Service Desk
Not enough data
9.4
402
|
Verified
Not enough data
9.1
375
|
Verified
Not enough data
8.8
368
|
Verified
Management
Not enough data
8.5
311
|
Verified
Not enough data
8.9
317
|
Verified
Not enough data
8.8
281
|
Verified
Not enough data
8.5
285
|
Verified
Not enough data
8.1
228
|
Verified
Functionality
Not enough data
9.4
333
|
Verified
Not enough data
8.7
269
|
Verified
Not enough data
8.7
266
|
Verified
Not enough data
8.8
302
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.9
8
Not enough data
6.9
8
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
8.1
8
Not enough data
8.0
9
Monitoring
Not enough data
8.3
267
|
Verified
Not enough data
8.6
303
|
Verified
Not enough data
8.8
320
|
Verified
Not enough data
6.1
25
Management Tools
Not enough data
9.1
341
|
Verified
Not enough data
8.9
331
Not enough data
8.5
295
|
Verified
Generative AI
Not enough data
7.8
136
Not enough data
7.8
135
Agentic AI - Incident Management
Not enough data
5.6
6
Not enough data
5.6
6
Not enough data
5.8
6
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Generative AI
Not enough data
7.2
75
Self-Service Experience
Not enough data
8.4
137
Not enough data
8.7
132
Not enough data
7.1
112
Not enough data
7.6
114
Not enough data
8.2
133
Self-Service Platform
Not enough data
8.5
134
Not enough data
8.7
138
Not enough data
7.1
107
Not enough data
8.1
129
Agentic AI - Customer Self-Service
Not enough data
6.0
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Generative AI
Not enough data
7.7
70
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Memory Management - Operating System
7.9
7
Not enough data
Device Management - Operating System
8.3
7
Not enough data
Backup and Recovery - Operating System
6.7
6
Not enough data
Error Detection - Operating System
6.7
8
Not enough data
Incident Management
Not enough data
9.1
736
Not enough data
8.9
739
Not enough data
9.0
793
Not enough data
8.6
729
Not enough data
8.6
693
Reporting
Not enough data
8.6
774
Not enough data
8.2
637
Not enough data
8.2
616
Access & Usability
Not enough data
8.4
702
Not enough data
8.9
725
Not enough data
8.5
550
Not enough data
8.7
562
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
6.7
8
Analysis
Not enough data
7.6
175
Platform
Not enough data
8.3
231
Not enough data
8.2
214
Not enough data
8.7
257
Not enough data
8.4
285
Not enough data
8.7
317
Security
Not enough data
7.8
180
Not enough data
7.0
109
Not enough data
7.5
168
Not enough data
8.9
285
Not enough data
8.8
288
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fedora and Freshservice share no categories
Unique Categories
Fedora is categorized as Operating System
Freshservice is categorized as IT Service Management (ITSM) Tools, IT Alerting, Incident Management, Enterprise IT Management, Service Desk, and Customer Self-Service
Reviews
Reviewers' Company Size
Fedora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshservice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.6%
Computer Software
23.5%
Internet
4.6%
Higher Education
3.6%
Consumer Goods
3.6%
Other
37.2%
Information Technology and Services
19.6%
Computer Software
5.6%
Construction
4.4%
Education Management
3.6%
Hospital & Health Care
3.5%
Other
63.3%
Alternatives
Discussions
Which is better Ubuntu or Fedora?
2 Comments
ZU
Well, it depends totally on your choice ubuntu is free while fedora offers some paid solution also, meanwhile they both support a nice GUI environment,...Read more
What is Fedora used for?
2 Comments
MJ
Fedora is one of the most prominent Linux Operating Systems for day-to-day tasks. You can rely on it.Read more
What is Fedora used for?
2 Comments
AS
Fedora is a desktop OS, you can use it as your daily machine without much hassle and paying a hefty fee for Windows or Mac license. Read more
How has your experience been with Freshservice support?
12 Comments
DM
I have interacted with them a number of times. Often they respond within the hour. They are always helpful and available to get onto zoom sessions to explain...Read more
Whats the best way to populate our inventory?
3 Comments
PB
Deploying the Freshservice Discovery Agent via GPO did the trick for...Read more
What is Freshservice used for?
3 Comments
JR
<p>IT Service Management aligned with ITIL4 framework. From ticketing system to project management, Fresh Service it's a global solution perfect for managing...Read more
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