# FacilityOS, The Receptionist vs Envoy Visitors Comparison

| | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 262 | 432 | 436 | 
| **Largest Market Segment** | Mid-Market (64.2% of reviews) | Mid-Market (52.0% of reviews) | Mid-Market (55.5% of reviews) | 
| **Entry Level Price** | No pricing available | $630.00 1 Site Per Year | Free | 

---
## Top Pros & Cons

### FacilityOS

Pros:
- Ease of Use (53 reviews)
- Customer Support (32 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Functionality (7 reviews)

### The Receptionist

Pros:
- Easy Setup (13 reviews)
- Ease of Use (11 reviews)

Cons:
- Limited Customization (4 reviews)
- Lack of Customization (3 reviews)

### Envoy Visitors

Pros:
- Ease of Use (20 reviews)
- Features (8 reviews)

Cons:
- Lack of Customization (4 reviews)
- Limited Customization (4 reviews)

---
## Ratings Comparison
| Rating | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (233 reviews) | 9.3 (326 reviews) | 9.4 (329 reviews) | 
  | **Ease of Use** | 9.4 (237 reviews) | 9.5 (328 reviews) | 9.5 (332 reviews) | 
  | **Ease of Setup** | 9.2 (220 reviews) | 9.3 (313 reviews) | 9.3 (242 reviews) | 
  | **Ease of Admin** | 9.4 (201 reviews) | 9.5 (308 reviews) | 9.4 (247 reviews) | 
  | **Quality of Support** | 9.5 (226 reviews) | 9.7 (318 reviews) | 9.4 (290 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (199 reviews) | 9.6 (307 reviews) | 9.5 (229 reviews) | 
  | **Product Direction (% positive)** | 9.7 (226 reviews) | 9.5 (312 reviews) | 9.5 (308 reviews) | 

---
## Pricing

### FacilityOS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### The Receptionist

#### Entry-Level Pricing

Plan: Core

Price: $630.00 1 Site Per Year

Description: Get started with the core essentials

Key Features:
- Core Visitor Management
- Email & chat support
- Companion app

[Browse all 4 editions](https://www.g2.com/products/the-receptionist/pricing)

#### Free Trial

Yes

### Envoy Visitors

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: For small workplaces with basic safety needs

Key Features:
- Unlimited visitors
- Host notifications
- Employee sign-in

[Browse all 4 editions](https://www.g2.com/products/envoy-visitors/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |
| **Envoy Visitors** | N/A | N/A |

#### Asset Definition

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 8.5/10 | 174 |
| **The Receptionist** | 8.4/10 | 188 |
| **Envoy Visitors** | 8.6/10 | 219 |

#### Platform Basics

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Visitor Check-In** | 9.5 (168 reviews) | 9.6 (184 reviews) | 9.6 (211 reviews) | 
| **Mail Management** | 6.9 (130 reviews) | 8.7 (125 reviews) | 8.4 (159 reviews) | 
| **Visitor Database** | 9.5 (54 reviews) | 9.1 (37 reviews) | 9.2 (27 reviews) | 
| **Reports & Analytics** | 8.9 (51 reviews) | 8.8 (32 reviews) | 8.9 (25 reviews) | 
| **Blacklist Screenings** | 7.4 (48 reviews) | 7.3 (30 reviews) | 6.7 (24 reviews) | 
| **Badge Issuance** | 8.5 (47 reviews) | 7.2 (28 reviews) | 8.1 (25 reviews) | 
| **Automation** | 8.8 (50 reviews) | 8.4 (33 reviews) | 8.3 (23 reviews) | 

#### Platform Data

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Automation** | 8.8 (157 reviews) | 9.1 (153 reviews) | 9.0 (185 reviews) | 
| **Analytics** | 8.8 (155 reviews) | 9.2 (160 reviews) | 9.1 (182 reviews) | 
| **Visitor Logs** | 9.2 (162 reviews) | 9.3 (160 reviews) | 9.5 (202 reviews) | 
| **Dashboard** | 9.2 (164 reviews) | 9.5 (171 reviews) | 9.3 (205 reviews) | 

#### Platform Interoperability

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Notifications** | 9.2 (159 reviews) | 9.6 (165 reviews) | 9.1 (202 reviews) | 
| **Hardware** | 9.1 (161 reviews) | 9.5 (169 reviews) | 8.9 (193 reviews) | 

#### Platform Additional Functionality

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Integration** | 8.5 (153 reviews) | 8.8 (128 reviews) | 8.9 (174 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **NDA & Contract Signing** | 8.1 (52 reviews) | 8.0 (29 reviews) | 8.1 (24 reviews) | 
| **Integrations with Relevant Software** | 7.1 (46 reviews) | 5.9 (25 reviews) | 7.8 (24 reviews) | 
| **Hardware Integration** | 8.2 (50 reviews) | 8.2 (28 reviews) | 9.0 (24 reviews) | 
| **Multi-lingual Support** | 8.5 (50 reviews) | 6.7 (26 reviews) | 7.8 (25 reviews) | 

#### Agentic AI - Visitor Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Decision Making** | 7.7 (5 reviews) | 6.9 (13 reviews) | Not enough data | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 6.3/10 | 20 |
| **The Receptionist** | N/A | N/A |
| **Envoy Visitors** | N/A | N/A |

#### Prevention & Preparation

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Scenario Planning** | 7.8 (20 reviews) | Not enough data | Not enough data | 
| **Document Database** | 7.5 (19 reviews) | Not enough data | Not enough data | 
| **Equipment Management** | 6.0 (19 reviews) | Not enough data | Not enough data | 
| **Threat Monitoring** | 5.7 (17 reviews) | Not enough data | Not enough data | 

#### Response

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Mass Alerts and Notifications** | 8.0 (19 reviews) | Not enough data | Not enough data | 
| **Geolocation** | 5.8 (17 reviews) | Not enough data | Not enough data | 
| **Automated Workflows** | 5.6 (18 reviews) | Not enough data | Not enough data | 
| **Incident Dashboard** | 6.9 (17 reviews) | Not enough data | Not enough data | 
| **Third-Party Data Mining** | 4.7 (15 reviews) | Not enough data | Not enough data | 
| **Collaboration Tools** | 6.3 (18 reviews) | Not enough data | Not enough data | 

#### Recovery

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Auditing & Compliance** | 6.9 (19 reviews) | Not enough data | Not enough data | 
| **Incident Mapping** | 5.5 (17 reviews) | Not enough data | Not enough data | 
| **Post-Event Analysis** | 6.2 (17 reviews) | Not enough data | Not enough data | 
| **Cost Management** | 5.6 (17 reviews) | Not enough data | Not enough data | 
| **Document Sharing** | 6.1 (17 reviews) | Not enough data | Not enough data | 

### Contractor Risk Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |
| **Envoy Visitors** | N/A | N/A |

#### Onboarding - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Workflow Managment** | Not enough data | Not enough data | Not enough data | 
| **Compliance Verification** | Not enough data | Not enough data | Not enough data | 

#### Document Management - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Not enough data | 
| **Repository** | Not enough data | Not enough data | Not enough data | 

#### Risk Management - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Risk Reporting** | Not enough data | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |
| **Envoy Visitors** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 7.2/10 | 72 |
| **The Receptionist** | N/A | N/A |
| **Envoy Visitors** | N/A | N/A |

#### Agentic AI - Facility Management

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Maintenance Planning** | 7.0 (68 reviews) | Not enough data | Not enough data | 
| **Facility Inventory Management** | 7.0 (67 reviews) | Not enough data | Not enough data | 
| **Space Planning** | 6.9 (64 reviews) | Not enough data | Not enough data | 
| **Move Management** | 6.6 (64 reviews) | Not enough data | Not enough data | 
| **Vendor Management** | 7.5 (65 reviews) | Not enough data | Not enough data | 
| **Service Request Portal** | 6.9 (61 reviews) | Not enough data | Not enough data | 
| **Green Building Operations** | 6.9 (60 reviews) | Not enough data | Not enough data | 
| **Reporting & Dashboards** | 8.1 (64 reviews) | Not enough data | Not enough data | 
| **Facility Document Storage** | 7.7 (62 reviews) | Not enough data | Not enough data | 
| **Mobile Field Access** | 7.0 (59 reviews) | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)

**Unique to FacilityOS (7):** [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Facility Management Software](https://www.g2.com/categories/facility-management), [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification), [Physical Security Software](https://www.g2.com/categories/physical-security)




---
## Reviewer Demographics

### By Company Size

| Segment | FacilityOS | The Receptionist | Envoy Visitors | 
|---|---|---|---|
| **Small-Business** | 10.4% | 41.1% | 16.9% | 
| **Mid-Market** | 64.2% | 52.0% | 55.5% | 
| **Enterprise** | 25.4% | 6.9% | 27.6% | 

### By Industry

#### FacilityOS

- **Manufacturing:** 25.0%
- **Food Production:** 10.7%
- **Automotive:** 4.8%
- **Logistics and Supply Chain:** 4.0%
- **Food & Beverages:** 3.2%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Biotechnology:** 2.8%
- **Chemicals:** 2.8%
- **Hospital & Health Care:** 2.4%
- **Security and Investigations:** 2.4%
- **Other:** 38.9%

#### The Receptionist

- **Mental Health Care:** 8.3%
- **Hospital & Health Care:** 7.1%
- **Manufacturing:** 4.7%
- **Aviation & Aerospace:** 3.8%
- **Automotive:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.3%
- **Financial Services:** 3.1%
- **Food Production:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.4%
- **Other:** 58.6%

#### Envoy Visitors

- **Information Technology and Services:** 9.3%
- **Computer Software:** 6.7%
- **Security and Investigations:** 4.3%
- **Non-Profit Organization Management:** 4.0%
- **Internet:** 3.1%
- **Biotechnology:** 2.9%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.6%
- **Entertainment:** 2.4%
- **Education Management:** 2.1%
- **Other:** 59.8%

---
## Alternatives

### Alternatives to FacilityOS

- [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (609 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56389 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (651 reviews)

### Alternatives to The Receptionist

- [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (177 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)
- [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (239 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56389 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews)
- [Qminder](https://www.g2.com/products/qminder/reviews) — 4.6/5 stars (246 reviews)
- [Archie](https://www.g2.com/products/archie-archie/reviews) — 4.9/5 stars (234 reviews)

### Alternatives to Envoy Visitors

- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (177 reviews)
- [SwipedOn](https://www.g2.com/products/swipedon/reviews) — 4.8/5 stars (2 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews)
- [Eden](https://www.g2.com/products/eden-eden/reviews) — 4.7/5 stars (91 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56389 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)

---
## Top Discussions

### FacilityOS

- Title: [How can we remotely connect and manage the Kiosks/Devices](https://www.g2.com/discussions/how-can-we-remotely-connect-and-manage-the-kiosks-devices) — 1 comment, 1 upvote
  > **Top comment:** "Hi Krrish,

We handle all of these activities for our customers.  Please reach-out to support and they will update your devices as required.

Best..."

### The Receptionist

- Title: [Is receptionist software allow to integrate with third party application?](https://www.g2.com/discussions/29296-is-receptionist-software-allow-to-integrate-with-third-party-application) — 4 comments, 1 upvote
  > **Top comment:** "Hi Chattar,

We have direct integrations with Slack, Active Directory, Dropbox, and Google Drive. We also have an integration with Zapier, which allows you..."
- Title: [Are all features included in the pricing?](https://www.g2.com/discussions/features-54072a2a-e363-4c30-9170-5b5cd1f8acaf) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yep! No matter what pricing tier your company falls in, you get access to all of our features. Yes, all of them. We price based on the number of employees..."
- Title: [Is support included?](https://www.g2.com/discussions/support-9ec2a076-f67c-4b8d-a38e-119792327f0e) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest,..."
- Title: [Why The Receptionist?](https://www.g2.com/discussions/6758-why-the-receptionist) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No way! We want to be your receptionist’s most valuable asset! We are certain there are other things going on in your office, and being tied to a desk is no..."

### Envoy Visitors

- Title: [What is an envoy?](https://www.g2.com/discussions/what-is-an-envoy) — 4 comments
  > **Top comment:** "Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that..."
- Title: [What is envoy app?](https://www.g2.com/discussions/envoy-visitors-what-is-envoy-app) — 3 comments
  > **Top comment:** "Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,..."
- Title: [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) — 1 comment
  > **Top comment:** "Envoy kiosk placed in our reception area, to register and sign in guests."
- Title: [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) — 1 comment
  > **Top comment:** "For using it as just a guest sign-in style kiosk, it is roughly $1200 per year. They have many many more features though and the are always willing to..."
- Title: [Have any of you experienced issues with the badge printer bluetooth connection?  I have one location that periodically stops printing badges,  and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) — 1 comment, 1 upvote
  > **Top comment:** "I usually turn it off and turn it back on again and the problem is resolved."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/facilityos-vs-the-receptionist-vs-envoy-visitors)