# Eptura Asset vs UpKeep Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UpKeep excels in user satisfaction, boasting a higher overall rating compared to Eptura Asset. Users appreciate UpKeep's intuitive interface, noting that it is straightforward and easy to navigate, which significantly reduces the learning curve associated with other systems.
- **According to verified reviews** , Eptura Asset is praised for its ability to consolidate asset information in one place, making it easier for users to track asset lifecycles and manage work orders. This feature is particularly beneficial for facilities management, where work orders can be categorized without being tied to specific assets.
- **Users say** that UpKeep's streamlined communication process enhances transparency between parties, allowing for efficient management of tasks and tenant complaints. This centralized platform helps users easily monitor the status of various issues, which was previously cumbersome when relying on email coordination.
- **Reviewers mention** that Eptura Asset provides convenient access to a knowledge center, which aids users in navigating the platform and finding solutions quickly. This feature is highlighted as a significant advantage for those who may need assistance while using the software.
- **G2 reviewers highlight** that UpKeep's quality of support is notably high, with users feeling that the product has been a reliable partner in their business operations. This level of support contributes to a more positive overall experience, as users feel confident in resolving issues as they arise.
- **According to recent feedback** , while Eptura Asset has its strengths, it faces challenges in areas like ease of setup and administrative tasks compared to UpKeep. Users have noted that UpKeep's setup process is more user-friendly, allowing for quicker onboarding and less time spent on configuration.



| | Eptura Asset | UpKeep | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 251 | 1,091 | 
| **Largest Market Segment** | Mid-Market (58.6% of reviews) | Mid-Market (50.2% of reviews) | 
| **Entry Level Price** | No pricing available | $20.00 | 

---
## Top Pros & Cons

### Eptura Asset

Pros:
- Asset Management (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Poor Customer Support (3 reviews)
- Asset Management (1 reviews)

### UpKeep

Pros:
- Ease of Use (85 reviews)
- Work Orders (39 reviews)

Cons:
- Work Order Issues (23 reviews)
- Missing Features (17 reviews)

---
## Ratings Comparison
| Rating | Eptura Asset | UpKeep | 
|---|---|---|
  | **Meets Requirements** | 8.2 (218 reviews) | 8.8 (828 reviews) | 
  | **Ease of Use** | 8.3 (219 reviews) | 9.0 (843 reviews) | 
  | **Ease of Setup** | 7.4 (191 reviews) | 8.6 (668 reviews) | 
  | **Ease of Admin** | 7.9 (193 reviews) | 8.9 (639 reviews) | 
  | **Quality of Support** | 8.5 (217 reviews) | 9.0 (783 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (193 reviews) | 9.0 (621 reviews) | 
  | **Product Direction (% positive)** | 8.2 (216 reviews) | 9.4 (784 reviews) | 

---
## Pricing

### Eptura Asset

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### UpKeep

#### Entry-Level Pricing

Plan: Essential

Price: $20.00

Description: Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.

Key Features:
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks

[Browse all 4 editions](https://www.g2.com/products/upkeep/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | 7.0/10 | 13 |
| **UpKeep** | N/A | N/A |

#### Asset Definition

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Asset Register - Asset Tracking** | 7.6 (12 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 7.0 (10 reviews) | Not enough data | 
| **Costs - Asset Tracking** | 7.0 (11 reviews) | Not enough data | 

#### Asset Tracking

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Location - Asset Tracking** | 6.7 (10 reviews) | Not enough data | 
| **Status - Asset Tracking** | 7.1 (12 reviews) | Not enough data | 
| **History - Asset Tracking** | 6.5 (12 reviews) | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Asset Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Monitoring

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Use** | Not enough data | Not enough data | 
| **Reliability** | Not enough data | Not enough data | 
| **Risk** | Not enough data | Not enough data | 

#### Analytics

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 

#### Agentic AI -  Asset Performance Management

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Asset Management (EAM)

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | N/A | N/A |
| **UpKeep** | 8.2/10 | 166 |

#### Asset Definition

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Asset Register** | Not enough data | 8.7 (154 reviews) | 
| **Relationships** | Not enough data | 8.6 (150 reviews) | 
| **Costs** | Not enough data | 8.2 (148 reviews) | 
| **Types** | Not enough data | 8.5 (150 reviews) | 

#### Asset Tracking

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Location** | Not enough data | 8.6 (143 reviews) | 
| **Status** | Not enough data | 8.6 (148 reviews) | 
| **History** | Not enough data | 8.7 (151 reviews) | 

#### Inventory

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Locations** | Not enough data | 8.5 (156 reviews) | 
| **Spare Parts** | Not enough data | 8.2 (148 reviews) | 
| **Valuation** | Not enough data | 8.3 (140 reviews) | 

#### Depreciation

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Methods** | Not enough data | 8.1 (128 reviews) | 
| **Asset Value** | Not enough data | 8.2 (127 reviews) | 
| **Taxes** | Feature Not Available | 7.3 (113 reviews) | 
| **Decomissioning** | Feature Not Available | 7.6 (114 reviews) | 

#### Maintenance

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Inspections** | Not enough data | 8.8 (154 reviews) | 
| **Planning** | Not enough data | 8.8 (153 reviews) | 
| **Predictive** | Not enough data | 8.5 (142 reviews) | 
| **Corrective** | Not enough data | 8.8 (150 reviews) | 
| **Unplanned** | Not enough data | 8.6 (153 reviews) | 
| **Optimization** | Not enough data | 8.5 (148 reviews) | 

#### Field Service 

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Planning** | Not enough data | 8.7 (143 reviews) | 
| **Tracking** | Not enough data | 8.7 (147 reviews) | 
| **Client Communications** | Not enough data | 8.1 (131 reviews) | 

#### Monitoring

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Use** | Not enough data | 8.6 (148 reviews) | 
| **Reliability** | Not enough data | 8.4 (144 reviews) | 
| **Risk** | Not enough data | 8.2 (139 reviews) | 

#### Contract & Warranty

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Contracts** | Not enough data | 7.9 (119 reviews) | 
| **Warranties** | Not enough data | 8.0 (121 reviews) | 
| **SLAs** | Not enough data | 7.7 (114 reviews) | 

#### Analytics

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Dashboards** | Not enough data | 8.4 (138 reviews) | 
| **Performance** | Not enough data | 8.4 (137 reviews) | 
| **Forecasting** | Not enough data | 8.2 (134 reviews) | 

#### Integration

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **ERP** | Feature Not Available | 7.5 (114 reviews) | 
| **CAD & PLM** | Not enough data | 7.3 (107 reviews) | 
| **Accounting** | Feature Not Available | 7.5 (113 reviews) | 

#### Agentic AI - Enterprise Asset Management (EAM)

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (21 reviews) | 

### Predictive Maintenance

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Condition Monitoring

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Predictive Inspection** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Condition-Based Maintenance** | Not enough data | Not enough data | 
| **Asset Types** | Not enough data | Not enough data | 
| **IoT Monitoring** | Not enough data | Not enough data | 

#### Detection & Identification

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Failure Detection** | Not enough data | Not enough data | 
| **Source Identification** | Not enough data | Not enough data | 
| **Proactive Alerts** | Not enough data | Not enough data | 

#### Analysis & Insights

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Root Cause** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Systemic Risks** | Not enough data | Not enough data | 

#### Agentic AI -  Predictive Maintenance

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | N/A | N/A |
| **UpKeep** | 7.5/10 | 45 |

#### Agentic AI - Facility Management

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 5.1 (18 reviews) | 

#### Facility Management Platform Features

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Maintenance Planning** | Not enough data | 8.8 (44 reviews) | 
| **Facility Inventory Management** | Not enough data | 8.3 (44 reviews) | 
| **Space Planning** | Feature Not Available | 6.9 (43 reviews) | 
| **Move Management** | Feature Not Available | 6.9 (43 reviews) | 
| **Vendor Management** | Not enough data | 7.2 (42 reviews) | 
| **Service Request Portal** | Not enough data | 8.3 (42 reviews) | 
| **Green Building Operations** | Feature Not Available | 6.3 (42 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.3 (43 reviews) | 
| **Facility Document Storage** | Feature Not Available | 8.3 (40 reviews) | 
| **Mobile Field Access** | Not enough data | 8.1 (42 reviews) | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **Eptura Asset** | 7.6/10 | 189 |
| **UpKeep** | 8.3/10 | 515 |

#### CMMS Platform Features

| Feature | Eptura Asset | UpKeep | 
|---|---|---|
| **Work Order Management** | 8.4 (181 reviews) | 9.2 (506 reviews) ✓ Verified | 
| **Preventative Maintenance (PM)** | 8.4 (169 reviews) | 8.8 (471 reviews) ✓ Verified | 
| **Predictive Maintenance (PdM)** | 6.3 (17 reviews) | 8.1 (373 reviews) ✓ Verified | 
| **Materials Management** | 7.0 (132 reviews) | 8.1 (414 reviews) ✓ Verified | 
| **Equipment Breakdown Reports** | 7.2 (137 reviews) | 8.2 (388 reviews) ✓ Verified | 
| **Approval Management** | 7.7 (136 reviews) | 8.5 (422 reviews) ✓ Verified | 
| **Task Templates** | 7.6 (154 reviews) | 8.4 (431 reviews) ✓ Verified | 
| **Compliance Auditing** | 6.4 (7 reviews) | 8.0 (340 reviews) ✓ Verified | 
| **Vendor Management** | 7.2 (118 reviews) | 7.7 (367 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 7.7 (173 reviews) | 8.3 (450 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (3):** [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)

**Unique to Eptura Asset (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Predictive Maintenance Software](https://www.g2.com/categories/predictive-maintenance)



---
## Reviewer Demographics

### By Company Size

| Segment | Eptura Asset | UpKeep | 
|---|---|---|
| **Small-Business** | 30.7% | 43.8% | 
| **Mid-Market** | 58.6% | 50.2% | 
| **Enterprise** | 10.7% | 6.0% | 

### By Industry

#### Eptura Asset

- **Hospitality:** 7.8%
- **Hospital & Health Care:** 5.7%
- **Facilities Services:** 5.3%
- **Non-Profit Organization Management:** 5.3%
- **Food Production:** 5.3%
- **Machinery:** 4.1%
- **Government Administration:** 3.7%
- **Education Management:** 3.7%
- **Construction:** 3.3%
- **Religious Institutions:** 3.3%
- **Other:** 52.5%

#### UpKeep

- **Facilities Services:** 9.4%
- **Hospitality:** 4.9%
- **Manufacturing:** 4.6%
- **Food & Beverages:** 4.2%
- **Food Production:** 3.9%
- **Non-Profit Organization Management:** 3.6%
- **Construction:** 3.4%
- **Machinery:** 2.8%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.6%
- **Other:** 58.0%

---
## Alternatives

### Alternatives to Eptura Asset

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1525 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (781 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (630 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4252 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3111 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1056 reviews)

### Alternatives to UpKeep

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1525 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (280 reviews)
- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (630 reviews)
- [MVP One](https://www.g2.com/products/mvp-one/reviews) — 4.7/5 stars (107 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (781 reviews)

---
## Top Discussions

### Eptura Asset

- Title: [How do you keep track of parts that have been ordered?](https://www.g2.com/discussions/24569-how-do-you-keep-track-of-parts-that-have-been-ordered) — 3 comments, 1 upvote
  > **Top comment:** "I am also interested in this answer. I load all my parts with the inventory but as my mechanics use them I have to enter manually the number used. Wish as my..."
- Title: [How long has Hippo been in business?](https://www.g2.com/discussions/about-the-company) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hippo was founded in 2001."
- Title: [What does technical support entail?](https://www.g2.com/discussions/technical-support-609b6df8-7b16-43fd-b3a3-c64bc91c580b) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "At Hippo we do our best to ensure our customers adopt the software and get the most out of their investment. Lifetime technical support is included in all..."
- Title: [Where is our data stored and managed? What happens to it if we decide to cancel?](https://www.g2.com/discussions/data-and-security) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our customers' data is stored and managed on our servers in a secure environment. Our SLA guarantees 99.7%  uptime. If a customer wants to cancel the..."
- Title: [Users / seats ?](https://www.g2.com/discussions/users-seats) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "With Hippo subscriptions the customer can have unlimited users. You can add as many users as you need and set custom permissions for the users role; admin,..."

### UpKeep

- Title: [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) — 1 comment, 1 upvote
  > **Top comment:** "UpKeep is a CMMS Software offering solutions for asset tracking and ultimately helping maintenance teams operate more efficiently and effectively. The..."
- Title: [What is a CMMS used for?](https://www.g2.com/discussions/what-is-a-cmms-used-for) — 1 comment
  > **Top comment:** "It is a Computerized Maintenance Management System used to track work orders to see if they are completed or the status of them, supplies on hand, and..."
- Title: [How much does UpKeep cost?](https://www.g2.com/discussions/how-much-does-upkeep-cost) — 1 comment
  > **Top comment:** "That was not part of my job, to know the cost, but I do know that they offer different packages depending on how many people have more permissions like..."
- Title: [What is UpKeep software?](https://www.g2.com/discussions/what-is-upkeep-software) — 1 comment
  > **Top comment:** "It is a entry level work order and asset management tool"
- Title: [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) — 1 comment, 1 upvote
  > **Top comment:** "Yes! You just have to enable the notification setting in your mobile settings for notifications. I get notified with notification for every work order and so..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eptura-asset-vs-upkeep)