G2 reviewers report that UpKeep excels in user satisfaction, boasting a higher overall rating compared to Eptura Asset. Users appreciate UpKeep's intuitive interface, noting that it is straightforward and easy to navigate, which significantly reduces the learning curve associated with other systems.
According to verified reviews, Eptura Asset is praised for its ability to consolidate asset information in one place, making it easier for users to track asset lifecycles and manage work orders. This feature is particularly beneficial for facilities management, where work orders can be categorized without being tied to specific assets.
Users say that UpKeep's streamlined communication process enhances transparency between parties, allowing for efficient management of tasks and tenant complaints. This centralized platform helps users easily monitor the status of various issues, which was previously cumbersome when relying on email coordination.
Reviewers mention that Eptura Asset provides convenient access to a knowledge center, which aids users in navigating the platform and finding solutions quickly. This feature is highlighted as a significant advantage for those who may need assistance while using the software.
G2 reviewers highlight that UpKeep's quality of support is notably high, with users feeling that the product has been a reliable partner in their business operations. This level of support contributes to a more positive overall experience, as users feel confident in resolving issues as they arise.
According to recent feedback, while Eptura Asset has its strengths, it faces challenges in areas like ease of setup and administrative tasks compared to UpKeep. Users have noted that UpKeep's setup process is more user-friendly, allowing for quicker onboarding and less time spent on configuration.
Pricing
Entry-Level Pricing
Eptura Asset
No pricing available
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
How do you keep track of parts that have been ordered?
3 Comments
RC
I am also interested in this answer. I load all my parts with the inventory but as my mechanics use them I have to enter manually the number used. Wish as my...Read more
What does Hippo CMMS cost?
1 Comment
Official Response from Hippo CMMS by iOFFICE
Yearly subscription fees start at $1,980 / year for unlimited users. This includes lifetime technical support and regular software updates.Read more
Are there any set up and training fees?
1 Comment
Official Response from Hippo CMMS by iOFFICE
We offer 3 onboarding packages (set up and training) so that customers can opt into which works best for their business. Standard onboarding is best for...Read more
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
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