Users report that OnBase excels in customization options, with a score of 9.5, allowing for tailored document management solutions. In contrast, Ephesoft, while still strong, has a slightly lower customization score of 8.7, which may limit flexibility for some users.
Reviewers mention that Ephesoft shines in its quality of support, achieving a score of 9.0 compared to OnBase's 8.3. This indicates that users may find more responsive and helpful assistance when using Ephesoft.
G2 users highlight OnBase's superior invoice management capabilities, particularly in capture and repository functions, scoring 9.2, while Ephesoft's scores of 8.5 in these areas suggest it may not be as robust for users focused on invoice processing.
Users on G2 report that Ephesoft's generative AI features, particularly in AI text generation and summarization, are lacking, with scores of 7.9. OnBase does not have specific generative AI features highlighted, indicating a potential gap in advanced AI functionalities for both products.
Reviewers mention that OnBase's process management features, such as real-time process monitoring and document approval, score highly at 9.2, suggesting a more comprehensive approach to workflow automation compared to Ephesoft's lower scores in similar areas.
Users say that while both platforms offer strong data security measures, OnBase's compliance standards and risk analysis features score higher, indicating a more robust framework for organizations concerned about data protection and regulatory compliance.
Yes, Ephesoft is thin client and 100% browser based. If you'd like to learn more, please visit www.ephesoft.com. Read more
How do I know the product roadmap?
1 Comment
E
Hi Sanjay, please reach out to John Lee--Customer Success Manager at john.lee@ephesoft.com to schedule a call, and he'll be happy to dive into the roadmap...Read more
Other than the typical AP solutions, what other areas in the organization can benefit from Ephesoft?
1 Comment
E
Great question Ashraf! While it's true AP/invoice processing is a common use case, our customers utilize Transact in many other areas as well. Depending on...Read more
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.