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Dynamics 365 Sales
Dynamics 365 Sales
(1,607)
3.8 out of 5
Dynamics 365 Sales
By Microsoft
Keap
Keap
(8)
4.0 out of 5
Keap
By Thryv
At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Keap
Keap
Star Rating
(8)4.0 out of 5
Market Segments
Small-Business (87.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Learn more about Keap
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dynamics 365 Sales excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.1, while Keap shines in Lead Management with a higher score of 8.5, indicating a stronger focus on nurturing leads effectively.
  • Reviewers mention that Dynamics 365 Sales has a robust Customer Support system, scoring 7.5, but Keap outperforms it with a score of 8.3, highlighting its superior quality of support and responsiveness to user inquiries.
  • G2 users indicate that Dynamics 365 Sales offers better Opportunity & Pipeline Management with a score of 7.9, while Keap's score of 7.8 suggests it may not be as effective in managing sales opportunities, which could impact sales tracking.
  • Users on G2 report that Keap's Email Marketing capabilities are particularly strong, scoring 8.8 in Campaign Management and Lead Management, whereas Dynamics 365 Sales scores lower in these areas, suggesting that Keap may provide a more comprehensive email marketing solution.
  • Reviewers say that Dynamics 365 Sales has a more favorable Product Direction score of 6.3 compared to Keap's 7.7, indicating that users feel more optimistic about the future development and enhancements of Keap's features.
  • Users report that while both platforms offer Integration capabilities, Keap's integration with Email Marketing tools scores 8.5, suggesting a more seamless experience for users looking to connect their marketing efforts, compared to Dynamics 365 Sales' lower integration scores.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Keap
Keap
Starting at $249.00
1500 Contacts Per Month
Learn more about Keap
Free Trial
Dynamics 365 Sales
No trial information available
Keap
Free Trial is available
Ratings
Meets Requirements
8.1
1,282
9.2
8
Ease of Use
7.4
1,288
7.7
8
Ease of Setup
7.2
408
8.3
8
Ease of Admin
7.6
383
Not enough data
Quality of Support
7.5
1,123
8.8
7
Has the product been a good partner in doing business?
7.8
378
Not enough data
Product Direction (% positive)
6.3
1,263
5.6
8
Features by Category
CRMHide 43 FeaturesShow 43 Features
7.9
1,192
8.3
7
Sales Force Automation
8.1
963
|
Verified
8.9
6
|
Verified
7.9
678
|
Verified
Feature Not Available
7.9
902
|
Verified
8.6
6
|
Verified
7.8
969
|
Verified
9.0
5
|
Verified
7.6
734
|
Verified
Feature Not Available
7.9
865
|
Verified
8.0
5
|
Verified
7.6
729
|
Verified
8.0
5
|
Verified
7.8
718
|
Verified
7.7
5
|
Verified
8.0
768
|
Verified
9.3
5
|
Verified
Marketing Automation
7.6
754
|
Verified
8.9
6
|
Verified
7.5
732
|
Verified
8.9
6
|
Verified
7.8
819
|
Verified
8.9
6
|
Verified
7.6
642
|
Verified
8.3
5
|
Verified
Customer Support
8.0
708
|
Verified
8.7
5
7.8
672
|
Verified
8.3
5
7.9
694
|
Verified
8.3
5
7.7
603
|
Verified
8.0
5
7.9
630
|
Verified
8.0
5
Reporting & Analytics
7.9
895
|
Verified
8.7
5
|
Verified
7.9
944
|
Verified
8.6
6
|
Verified
7.7
783
|
Verified
7.3
5
Mobile & Social
7.5
556
|
Verified
7.3
5
7.6
550
|
Verified
7.3
5
7.4
620
|
Verified
7.3
5
|
Verified
Platform
8.1
292
|
Verified
Not enough data
8.1
307
|
Verified
Not enough data
8.2
300
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
275
|
Verified
Not enough data
7.7
290
|
Verified
Not enough data
7.8
254
|
Verified
Not enough data
Integration
7.9
297
|
Verified
Not enough data
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Not enough data
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Marketing AutomationHide 47 FeaturesShow 47 Features
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Quote-to-CashHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice ManagementHide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Landing Page BuildersHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead CaptureHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead ScoringHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.4
5
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Generative AI
Not enough data
Not enough data
Sales AnalyticsHide 18 FeaturesShow 18 Features
8.5
22
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Sales CoachingHide 16 FeaturesShow 16 Features
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Insurance CRMHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Keap
Keap
Dynamics 365 Sales and Keap are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Coaching
Keap
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.8%
Keap
Keap
Small-Business(50 or fewer emp.)
87.5%
Mid-Market(51-1000 emp.)
12.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Keap
Keap
Consulting
25.0%
Marketing and Advertising
25.0%
Professional Training & Coaching
12.5%
Leisure, Travel & Tourism
12.5%
Health, Wellness and Fitness
12.5%
Other
12.5%
Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
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Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Keap
Keap Alternatives
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Zoho CRM
Zoho
Add Zoho CRM
LocaliQ
LocaliQ
Add LocaliQ
Constant Contact Advanced Automation
Constant Contact Advanced Automation
Add Constant Contact Advanced Automation
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 Comment
Sarkis D.
SD
Its a great product. Read more
See all discussions
Keap
Keap Discussions
Monty the Mongoose crying
Keap has no discussions with answers
See all discussions
Ask Microsoft Dynamics 365 Sales a QuestionContact Microsoft Dynamics 365 Sales
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Dynamics 365 Sales
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