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Compare Dscout and Lyssna 
Featured Products
At a Glance
Market Segments
Enterprise (60.7% of reviews)
Small-Business (37.3% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free 3 Seats Per Month
Dscout
Star Rating
(179)4.5 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansLyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dscout excels in providing a robust user research experience, with users highlighting the platform's quick participant recruitment and the effectiveness of its unmoderated usability testing setup. Many appreciate how Dscout captures participants' screens, making it easier to gather valuable insights.
- Users say that Lyssna stands out for its ease of setup and flexibility, allowing researchers to quickly run tests in various formats. This adaptability is particularly beneficial for UX researchers who need to gather feedback on live websites and prototypes efficiently.
- Reviewers mention that Dscout's customer support is among the best they've experienced, with many praising the team's attentiveness to feedback and their commitment to continuous improvement. This level of support can be a significant advantage for teams needing assistance during their research processes.
- According to verified reviews, Lyssna's user-friendly interface and solid panel reach make it a great choice for small businesses looking to conduct user research without extensive resources. Users appreciate the straightforward tools that facilitate both moderated and unmoderated research.
- G2 reviewers highlight that while Dscout has a strong focus on enterprise-level solutions, it may not be as accessible for smaller teams due to its pricing model, which requires potential users to contact them for details. This could be a barrier for smaller organizations compared to Lyssna's free entry-level offering.
- Users report that both platforms provide valuable analytics features, but Dscout's analytics capabilities are often seen as less intuitive compared to Lyssna's, which users find easier to navigate. This difference can impact how effectively teams can derive insights from their research data.
Pricing
Entry-Level Pricing
Dscout
Core
Contact Us
Per Year
For lean teams just getting started
- Full platform access to 7 research methods
- Unlimited concurrent studies
- AI analysis add-on available
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
Dscout
No trial information availableLyssna
Free Trial is available
Ratings
Meets Requirements
8.7
159
8.5
144
Ease of Use
8.4
163
9.2
146
Ease of Setup
8.4
88
9.2
103
Ease of Admin
8.5
35
8.9
52
Quality of Support
9.4
148
9.1
97
Has the product been a good partner in doing business?
9.2
40
9.0
40
Product Direction (% positive)
9.3
158
9.3
146
Features by Category
User Response Methods
8.1
145
|
Verified
8.8
126
8.9
149
|
Verified
6.8
79
8.9
134
|
Verified
7.1
80
8.7
143
|
Verified
Feature Not Available
8.3
146
|
Verified
8.1
105
Participant Selection
7.8
127
Feature Not Available
6.0
96
Feature Not Available
6.3
92
Feature Not Available
8.2
141
|
Verified
8.3
113
Insights
7.5
140
|
Verified
8.3
118
7.9
140
|
Verified
7.5
110
7.8
132
|
Verified
7.7
100
Generative AI
6.1
65
7.1
33
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Platform Basics
Not enough data
7.4
11
Not enough data
8.3
12
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
Not enough data
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Feedback Source
7.8
44
Not enough data
8.5
27
Not enough data
8.6
45
Not enough data
6.7
31
Not enough data
8.1
48
Not enough data
Feedback Management
8.0
44
Not enough data
7.5
46
Not enough data
7.8
44
Not enough data
8.6
46
Not enough data
Insights
6.5
38
Not enough data
7.7
47
Not enough data
7.6
46
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Survey Customization
Not enough data
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Survey Insights
Not enough data
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Agentic AI - Survey
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
8.3
5
|
Verified
9.7
5
8.0
5
|
Verified
9.3
5
9.0
5
|
Verified
8.3
5
7.3
5
|
Verified
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
9.0
5
|
Verified
8.3
5
8.7
5
8.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dscout and Lyssna are categorized as User Research and Enterprise Feedback Management
Unique Categories
Dscout is categorized as Consumer Video Feedback
Lyssna is categorized as Interview Scheduling, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Financial Services
9.2%
Research
8.7%
Market Research
6.9%
Marketing and Advertising
6.4%
Other
58.4%
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
Lyssna has no discussions with answers
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