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At a Glance
Market Segments
Enterprise (60.7% of reviews)
Small-Business (37.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free 3 Seats Per Month
Dscout
Star Rating
(179)4.5 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansLyssna
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that dscout excels in video snippets and video interviews, with scores of 8.8, while Lyssna falls behind with scores of 7.2 and 7.6 respectively. Reviewers mention that dscout's video capabilities provide a more engaging way to gather qualitative feedback.
- Reviewers mention that Lyssna offers a superior ease of use with a score of 9.2 compared to dscout's 8.4. Users on G2 appreciate Lyssna's intuitive interface, making it easier for teams to get started quickly.
- G2 users highlight dscout's strong performance in crowd testing, scoring 9.3, which is a significant advantage for teams looking to gather diverse user feedback. In contrast, Lyssna does not offer this feature, which may limit its appeal for certain use cases.
- Users say that dscout's quality of support is rated highly at 9.5, indicating a strong commitment to customer service. Reviewers mention that this level of support is crucial for enterprises that require timely assistance.
- Reviewers mention that Lyssna's survey management features, particularly its survey builder and distribution capabilities, score well at 8.5 and 8.6 respectively, making it a strong choice for users focused on survey customization and deployment.
- Users report that dscout's feedback collection capabilities are robust, with a score of 9.0, which is essential for teams needing to gather and analyze user insights effectively. In comparison, Lyssna's feedback management features are rated lower, indicating potential limitations in this area.
Pricing
Entry-Level Pricing
Dscout
Core
Contact Us
Per Year
For lean teams just getting started
- Full platform access to 7 research methods
- Unlimited concurrent studies
- AI analysis add-on available
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
Dscout
No trial information availableLyssna
Free Trial is available
Ratings
Meets Requirements
8.7
159
8.5
143
Ease of Use
8.4
163
9.1
145
Ease of Setup
8.4
88
9.2
102
Ease of Admin
8.5
35
9.0
51
Quality of Support
9.4
148
9.2
96
Has the product been a good partner in doing business?
9.2
40
9.1
39
Product Direction (% positive)
9.3
158
9.3
145
Features by Category
User Response Methods
8.1
145
|
Verified
8.8
126
8.9
149
|
Verified
6.8
79
8.9
134
|
Verified
7.1
80
8.7
143
|
Verified
Feature Not Available
8.3
146
|
Verified
8.1
105
Participant Selection
7.8
127
Feature Not Available
6.0
96
Feature Not Available
6.3
92
Feature Not Available
8.2
141
|
Verified
8.3
113
Insights
7.5
140
|
Verified
8.3
118
7.9
140
|
Verified
7.5
110
7.8
132
|
Verified
7.7
100
Generative AI
6.1
65
7.1
33
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Platform Basics
Not enough data
7.4
11
Not enough data
8.3
12
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
Not enough data
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Feedback Source
7.8
44
Not enough data
8.5
27
Not enough data
8.6
45
Not enough data
6.7
31
Not enough data
8.1
48
Not enough data
Feedback Management
8.0
44
Not enough data
7.5
46
Not enough data
7.8
44
Not enough data
8.6
46
Not enough data
Insights
6.5
38
Not enough data
7.7
47
Not enough data
7.6
46
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Survey Customization
Not enough data
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Survey Insights
Not enough data
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Agentic AI - Survey
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
8.3
5
|
Verified
9.7
5
8.0
5
|
Verified
9.3
5
9.0
5
|
Verified
8.3
5
7.3
5
|
Verified
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
9.0
5
|
Verified
8.3
5
8.7
5
8.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dscout and Lyssna are categorized as User Research and Enterprise Feedback Management
Unique Categories
Dscout is categorized as Consumer Video Feedback
Lyssna is categorized as Interview Scheduling, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Financial Services
9.2%
Research
8.7%
Market Research
6.9%
Marketing and Advertising
6.4%
Other
58.4%
Information Technology and Services
14.5%
Design
11.2%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.4%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
Lyssna has no discussions with answers
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