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Compare Drift and People.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Enterprise (58.1% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
No pricing available
Drift
Star Rating
(1,255)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansPeople.ai
Star Rating
(463)4.4 out of 5
Market Segments
Enterprise (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about People.aiDrift vs People.ai
When assessing the two solutions, reviewers found People.ai easier to use and do business with overall. However, reviewers preferred the ease of set up with Drift, along with administration.
- Drift and People.ai both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that People.ai is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Drift over People.ai.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
People.ai
No pricing availableFree Trial
Drift
Free Trial is available
People.ai
No trial information availableRatings
Meets Requirements
8.7
1,017
8.7
306
Ease of Use
8.7
1,030
8.8
306
Ease of Setup
8.4
507
8.2
72
Ease of Admin
8.5
473
8.3
76
Quality of Support
8.8
938
9.1
252
Has the product been a good partner in doing business?
8.9
472
9.4
79
Product Direction (% positive)
8.9
995
8.0
266
Features by Category
Lead Intelligence
Not enough data
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Lead Management
Not enough data
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Marketing Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Campaign Execution
Not enough data
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Agentic AI - Account Data Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Messenger
8.5
203
|
Verified
Not enough data
8.2
201
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
8.5
250
|
Verified
Not enough data
Channels
7.9
116
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
91
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
7.8
90
|
Verified
Not enough data
Customers
8.6
224
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.1
241
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
315
|
Verified
Not enough data
8.2
309
|
Verified
Feature Not Available
8.2
288
|
Verified
Feature Not Available
8.7
305
|
Verified
Feature Not Available
Organization
8.0
265
|
Verified
8.9
52
|
Verified
8.0
269
|
Verified
9.0
54
|
Verified
8.3
277
|
Verified
8.8
51
|
Verified
Performance Analysis
7.8
241
|
Verified
9.0
56
|
Verified
8.0
261
|
Verified
9.0
64
|
Verified
Sales Analysis
7.5
215
|
Verified
8.8
46
|
Verified
7.7
221
|
Verified
9.0
55
|
Verified
Generative AI
7.5
87
Not enough data
7.6
85
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Agentic AI - Org Chart
Not enough data
Feature Not Available
Not enough data
Not enough data
Sales Team
Not enough data
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Intelligence
Not enough data
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Mapping
Not enough data
8.9
45
Not enough data
8.9
40
Agentic AI - Customer Revenue Optimization
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Responses
8.2
280
Not enough data
8.3
268
Not enough data
8.4
303
Not enough data
8.1
273
Not enough data
8.0
228
Not enough data
Platform
8.9
309
Not enough data
8.4
291
Not enough data
8.4
275
Not enough data
8.1
281
Not enough data
7.9
240
Not enough data
8.4
261
Not enough data
8.2
286
Not enough data
Generative AI
7.7
84
Not enough data
7.7
82
Not enough data
Conversational Platform
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Not enough data
Generative AI
7.9
31
Not enough data
7.7
31
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.9
27
Not enough data
8.9
36
Not enough data
8.8
36
Not enough data
8.9
25
Not enough data
8.7
29
Not enough data
7.5
6
Not enough data
7.6
7
CRM Data Enrichment
Not enough data
9.2
36
Not enough data
9.1
38
Not enough data
9.3
35
Not enough data
9.3
29
Not enough data
7.9
8
Account Management
Not enough data
8.9
35
Not enough data
Feature Not Available
Not enough data
9.1
33
Not enough data
9.0
38
Not enough data
7.6
9
Not enough data
7.7
5
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.7
70
Not enough data
8.7
78
Not enough data
8.7
47
|
Verified
Not enough data
9.0
107
Personalization
Not enough data
8.7
87
Not enough data
8.8
99
|
Verified
Not enough data
9.0
122
|
Verified
Not enough data
8.7
96
|
Verified
Administrative
Not enough data
8.8
103
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.8
97
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.6
87
Not enough data
8.5
79
Not enough data
8.8
72
Not enough data
8.9
100
Not enough data
8.8
82
Predictive Analytics
Not enough data
8.7
80
Not enough data
8.6
96
Not enough data
8.6
82
Not enough data
8.7
85
Sales Management
Not enough data
8.6
90
Not enough data
8.7
85
Not enough data
8.8
106
Not enough data
9.0
123
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.6
54
|
Verified
Not enough data
8.4
54
Not enough data
8.5
41
Not enough data
8.7
36
Feedback
Not enough data
8.7
45
|
Verified
Not enough data
8.9
60
|
Verified
Not enough data
9.0
45
Not enough data
9.1
60
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
49
|
Verified
Not enough data
9.1
49
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and People.ai are categorized as AI Sales Assistant
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
People.ai is categorized as Revenue Operations & Intelligence (RO&I), Customer Revenue Optimization, Org Chart, Account Data Management, Sales Coaching, Sales Analytics, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
People.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Computer Software
36.5%
Information Technology and Services
33.2%
Telecommunications
11.2%
Computer & Network Security
3.4%
Internet
1.8%
Other
13.9%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Time to reflect activity in PeopleAI
1 Comment
DL
What is the polling cycle time to reflect new activity ? Read more
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel,
Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more
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