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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (98.1% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
$19.00 Per Month
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansSuiteDash
Star Rating
(595)4.8 out of 5
Market Segments
Small-Business (98.1% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 3 pricing plansDocument360 vs SuiteDash
When assessing the two solutions, reviewers found Document360 easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with SuiteDash overall.
- Reviewers felt that SuiteDash meets the needs of their business better than Document360.
- When comparing quality of ongoing product support, reviewers felt that SuiteDash is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SuiteDash over Document360.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
SuiteDash
Start Plan
$19.00
Per Month
One FLAT Price for UNLIMITED Users
- UNLIMITED CRM Contacts
- UNLIMITED Staff/Team
- UNLIMITED Portals
Free Trial
Document360
Free Trial is available
SuiteDash
Free Trial is available
Ratings
Meets Requirements
9.1
347
9.5
428
Ease of Use
9.3
350
8.8
444
Ease of Setup
9.1
235
8.2
387
Ease of Admin
9.1
211
9.1
378
Quality of Support
9.5
335
9.6
435
Has the product been a good partner in doing business?
9.4
209
9.6
373
Product Direction (% positive)
9.5
312
9.6
432
Features by Category
Signature Process
Not enough data
9.4
52
Not enough data
9.2
41
Not enough data
9.7
51
Not enough data
9.5
37
Not enough data
9.5
44
Not enough data
8.0
27
Not enough data
8.7
35
Not enough data
9.0
38
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.1
38
Not enough data
9.2
42
Not enough data
9.2
35
Platform
Not enough data
9.8
55
Not enough data
9.5
46
Not enough data
8.5
32
Not enough data
9.0
45
Not enough data
8.2
31
Sales Force Automation
Not enough data
9.1
90
Not enough data
8.3
67
Not enough data
9.1
88
Not enough data
9.3
92
Not enough data
7.7
57
Not enough data
8.5
67
Not enough data
8.6
63
Not enough data
9.0
72
Not enough data
9.0
79
Marketing Automation
Not enough data
9.1
73
Not enough data
8.9
71
Not enough data
9.4
79
Not enough data
7.7
59
Customer Support
Not enough data
8.9
73
Not enough data
9.3
85
Not enough data
9.0
84
Not enough data
7.0
59
Not enough data
8.0
56
Reporting & Analytics
Not enough data
7.9
69
Not enough data
9.2
90
Not enough data
6.9
58
Mobile & Social
Not enough data
7.5
59
Not enough data
7.1
58
Not enough data
8.3
58
Platform
Not enough data
9.4
86
Not enough data
9.2
87
Not enough data
9.3
85
Not enough data
8.9
68
Not enough data
6.7
55
Not enough data
8.9
82
Not enough data
9.1
86
Not enough data
8.9
75
Integration
Not enough data
8.3
70
Not enough data
8.8
66
Not enough data
8.1
59
Generative AI
Not enough data
6.8
17
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
9.3
40
Not enough data
9.5
41
Not enough data
8.6
34
Not enough data
9.5
41
Not enough data
9.5
44
Not enough data
8.7
38
Not enough data
9.0
38
Not enough data
9.5
37
Not enough data
9.3
32
Reporting & Analytics
Not enough data
7.7
28
Not enough data
9.0
37
Generative AI
Not enough data
7.2
9
Not enough data
7.6
11
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.5
38
Not enough data
8.5
30
Not enough data
8.3
32
Not enough data
9.5
38
Not enough data
8.2
28
Not enough data
8.3
27
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Content
Not enough data
9.2
258
Not enough data
8.9
184
Not enough data
9.2
229
Not enough data
9.5
273
Not enough data
9.4
242
Collaboration
Not enough data
9.4
254
Not enough data
9.0
227
Not enough data
9.2
277
Not enough data
8.6
193
Not enough data
9.0
203
Not enough data
9.1
222
Bill Generation
Not enough data
8.9
35
Not enough data
9.3
41
Not enough data
9.0
39
Bill Processing
Not enough data
8.2
29
Not enough data
8.5
32
Not enough data
9.3
36
Integration
Not enough data
8.0
33
Not enough data
8.8
36
Not enough data
7.3
23
Agentic AI - Billing
Not enough data
Not enough data
Notifications
Not enough data
9.3
39
Not enough data
9.2
37
Not enough data
9.4
38
Settings
Not enough data
8.8
37
Not enough data
9.1
37
Not enough data
9.2
35
Personalization
Not enough data
9.5
41
Not enough data
9.2
36
Integrations
Not enough data
8.8
33
Not enough data
9.3
37
Not enough data
9.2
34
Not enough data
8.3
30
Not enough data
8.9
34
Generative AI
Not enough data
7.4
9
Not enough data
7.2
9
Not enough data
5.7
9
Not enough data
5.7
9
Not enough data
6.2
10
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
35
Not enough data
8.6
27
Not enough data
9.4
37
Not enough data
9.1
37
Cloud Support
Not enough data
9.3
28
Not enough data
9.1
20
Not enough data
8.6
16
Automation
Not enough data
8.6
23
Not enough data
9.3
33
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.2
17
Not enough data
9.0
20
Not enough data
8.6
16
Client Invoicing
Not enough data
9.2
22
Not enough data
8.9
18
Not enough data
8.3
19
Mobile Time Tracking
Not enough data
8.8
23
Administration
Not enough data
9.0
24
Not enough data
9.1
26
Not enough data
9.1
25
Not enough data
9.1
18
Not enough data
9.7
24
Platform
Not enough data
8.1
21
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
9.2
23
Not enough data
9.3
17
Not enough data
6.8
11
Categories
Categories
Shared Categories
Document360 and SuiteDash share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
SuiteDash is categorized as Client Portal, Cloud File Storage, Online Appointment Scheduling, Time Tracking, CRM, E-Signature, Billing, and Email Marketing
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteDash
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Marketing and Advertising
28.2%
Information Technology and Services
6.0%
Accounting
5.2%
Professional Training & Coaching
4.8%
Design
4.1%
Other
51.6%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
What's your workflow regarding leads?
1 Comment
ML
Hi Vincent,
In SuiteDash, leads can be added to email marketing lists and sorted in the CRM, but they can't access the portal. This means they won't be...Read more
Integration roadmap
1 Comment
ML
Hi Daniel,
We currently integrate with Zapier only and aim to be an all-in-one solution, but we did receive some requests for Integromat and Pabbly. We'll...Read more
based on your expertise, we would like to know if their is any better
1 Comment
ML
Hi!
Could you please let us know which tool you're trying to replace and/or clarify your needs? Thanks!Read more
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