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# Discuss vs Userback Comparison - What are their main differences?

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DiscussUserback[+ Add Product](#)

Pricing

**Discuss**
Free Trial

**Contact Us** · Pro

**Userback**
Free Trial

**Free** · Free Forever

**Pricing Insights**
from reviews

Time to Implement

**Discuss**
2 months

Based on 25 responses

**Userback**
1 monthFaster

Based on 74 responses

Return on Investment

**Discuss**
7 months

Based on 21 responses

**Userback**
7 months

Based on 63 responses

Perceived Cost

**Discuss**
$$$$$

**Userback**
$$$$$

Average Discount

**Discuss**
6%

**Userback**
18%12% more

 ![Discuss](https://images.g2crowd.com/uploads/product/hd_favicon/d166fd767c1b3eb440be577fe4402022/discuss.svg "Discuss")

 ![Userback](https://images.g2crowd.com/uploads/product/hd_favicon/fdc7e761d37dc77b3fdca6d7ce19265f/userback.svg "Userback")

G2 offers free advice on this comparison.

Chat with an expert

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FormAnswer questions at your own pace, no call required.

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AI AgentChat live and get a recommendation in minutes.

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Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Discuss**
[
Ease of Use (63)
](https://www.g2.com/products/discuss/reviews?filters%5Bsentiment_snippet%5D=1578604&qs=pros-and-cons#reviews)[
Customer Support (46)
](https://www.g2.com/products/discuss/reviews?filters%5Bsentiment_snippet%5D=1578560&qs=pros-and-cons#reviews)[
Technical Issues (10)
](https://www.g2.com/products/discuss/reviews?filters%5Bsentiment_snippet%5D=1577392&qs=pros-and-cons#reviews)[
Navigation Difficulty (9)
](https://www.g2.com/products/discuss/reviews?filters%5Bsentiment_snippet%5D=1577368&qs=pros-and-cons#reviews)

**Userback**
[
Ease of Use (62)
](https://www.g2.com/products/userback/reviews?filters%5Bsentiment_snippet%5D=1272660&qs=pros-and-cons#reviews)[
Feedback Management (37)
](https://www.g2.com/products/userback/reviews?filters%5Bsentiment_snippet%5D=1272584&qs=pros-and-cons#reviews)[
Limited Customization (17)
](https://www.g2.com/products/userback/reviews?filters%5Bsentiment_snippet%5D=2042482&qs=pros-and-cons#reviews)[
Feature Limitations (13)
](https://www.g2.com/products/userback/reviews?filters%5Bsentiment_snippet%5D=2092508&qs=pros-and-cons#reviews)

Integrations

**Discuss**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[
View all
](https://www.g2.com/products/discuss/integrations)

**Userback**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0138a49a801c60d3ad5518639785258b/asinaria-power-bi-clickup-connector.png "Product Avatar Image")

Asinaria - Power Bi ClickUp...

](https://www.g2.com/products/asinaria-power-bi-clickup-connector/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image")

ClickUp

](https://www.g2.com/products/clickup/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[
View all
](https://www.g2.com/products/userback/integrations)

Screenshots

**Discuss**
 ![Discuss screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/135582/MeetingRoomMockup.png)

**Userback**
 ![Userback screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1365558/Feedback.png)

**Ratings**
from reviews

Meets Requirements

**Discuss**

9.2

9.2216

**Userback**

9.1

9.1177

Ease of Use

**Discuss**

9.2

9.2219

**Userback**

9.3

9.3178

Ease of Setup

**Discuss**

8.9

8.9131

**Userback**

9.3

9.3156

Ease of Admin

**Discuss**

9.1

9.184

**Userback**

9.3

9.3149

Quality of Support

**Discuss**

9.4

9.4209

**Userback**

9.4

9.4138

Has the product been a good partner in doing business?

**Discuss**

9.5

9.586

**Userback**

9.6

9.6135

Product Direction (% positive)

**Discuss**

9.5

9.5208

**Userback**

9.2

9.2161

**Features**
ratings from reviews

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

8.0

172

8.4

71

User Response Methods

Survey

7.6

124

8.4(won by 0.8)

41

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Snippets

8.7

141

8.9(won by 0.2)

40

|

Verified

Photo Submission

7.6

116

9.4(won by 1.8)

58

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Text/Notes

7.8

125

9.3(won by 1.5)

50

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Interview

9.4(won by default)

156

Feature Not Available

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

7.6

112

8.3(won by 0.7)

31

 (There is a greater than 0.5 difference between this product's rating and its competitors)

On-Site

7.3

104

8.7(won by 1.4)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Recruitment Pool

7.4(won by default)

111

Feature Not Available

In-Store

Feature Not Available

Feature Not Available

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.1

120

8.4(won by 0.3)

37

|

Verified

Collaboration

8.6(tied score)

126

8.6(tied score)

51

|

Verified

Sorting

8.1

114

8.2(won by 0.1)

44

|

Verified

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.6(won by 1.5)

66

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

20

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Software Testing[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

4.5

9

Agentic AI - Software Testing

Autonomous Task Execution

Not enough data

4.5(won by default)

7

Natural Language Interaction

Not enough data

4.3(won by default)

7

Proactive Assistance

Not enough data

4.8(won by default)

7

Bug Tracking[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

8.0

121

Bug Reporting

User Reports & Feedback

Not enough data

9.5(won by default)

104

Tester Reports & Feedback

Not enough data

9.3(won by default)

87

Team Reports & Comments

Not enough data

9.0(won by default)

84

Bug Monitoring

Analytics

Not enough data

8.2(won by default)

74

Bug History

Not enough data

8.7(won by default)

78

Data Retention

Not enough data

8.4(won by default)

63

Agentic AI - Bug Tracking

Adaptive Learning

Not enough data

6.1(won by default)

24

Natural Language Interaction

Not enough data

5.9(won by default)

24

Proactive Assistance

Not enough data

6.4(won by default)

24

Assignment Management

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Backlog Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Code Repository Integration

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Bug Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.3

113

Not enough data

Feedback Source

Invitation

8.1(won by default)

81

Feature Not Available

Survey Link

9.0(won by default)

82

Not enough data

App

8.0(won by default)

74

Not enough data

Recruitment Pool

7.6(won by default)

63

Feature Not Available

Widget

Feature Not Available

Not enough data

Feedback Management

Media Library

8.0(won by default)

76

Not enough data

Sorting

7.8(won by default)

71

Not enough data

Sharing

8.4(won by default)

81

Not enough data

Privacy

8.8(won by default)

81

Not enough data

Insights

Human Transcription

8.1(won by default)

68

Feature Not Available

Computer Transcription

8.1(won by default)

85

Feature Not Available

Analytics

8.1(won by default)

69

Not enough data

Agentic AI - Demo Automation

Autonomous Task Execution

4.7(won by default)

6

Feature Not Available

Cross-system Integration

4.7(won by default)

5

Feature Not Available

Adaptive Learning

4.2(won by default)

6

Feature Not Available

Natural Language Interaction

6.1(won by default)

6

Feature Not Available

AI Demo Agent or Avatar 

Not enough data

Feature Not Available

Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

9.2

12

User Behavior

Click Tracking

Not enough data

8.5(won by default)

8

Mouse Movement 

Not enough data

8.8(won by default)

8

Frustration Tracking

Not enough data

7.9(won by default)

7

A/B Testing 

Error and Bug Tracking

Not enough data

9.4(won by default)

6

Data Analysis

Not enough data

8.6(won by default)

6

Notes

Not enough data

9.7(won by default)

5

Split URL Testing

Not enough data

Feature Not Available

Visitor Information

User Identification

Not enough data

8.9(won by default)

9

Search Box

Not enough data

8.1(won by default)

6

Agentic AI - Session Replay

Cross-system Integration

Not enough data

Feature Not Available

Product Management[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

Not enough data

7.8

43

Communication

Community Forum

Not enough data

7.8(won by default)

12

Customer Ideation

Not enough data

9.4(won by default)

29

Wiki Documentation

Not enough data

Feature Not Available

NPS of Customers

Not enough data

Not enough data

Planning

Task Ranking

Not enough data

8.9(won by default)

25

Kanban Board

Not enough data

8.3(won by default)

23

Custom Workflows

Not enough data

8.6(won by default)

20

Work Capacity

Not enough data

Feature Not Available

Release Forecasting

Not enough data

Feature Not Available

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Workflow Management

Time Tracking

Not enough data

Feature Not Available

Progress Monitoring

Not enough data

Feature Not Available

Budgeting

Not enough data

Feature Not Available

Team Scorecard

Not enough data

Feature Not Available

Progress Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Additional Functionality

Task Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Product Lifecycle Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Guest Access

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

Not enough data

Not enough data

Survey Deployment

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Device Responsiveness

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

Not enough data

Not enough data

Trigger Alerts

Not enough data

Not enough data

Real-Time Analysis

Not enough data

Not enough data

Real-Time Action

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

Not enough data

Not enough data

System Monitoring

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

Qualitative Research Support

Not enough data

Not enough data

AI-Powered Insights

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Embeddable Reports

Not enough data

Not enough data

Dashboards & Embedded Integrations

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Discuss](https://images.g2crowd.com/uploads/product/hd_favicon/d166fd767c1b3eb440be577fe4402022/discuss.svg "Discuss")](https://www.g2.com/products/discuss/reviews)

Discuss

Small-Business(50 or fewer emp.)

43.3%

Mid-Market(51-1000 emp.)

29.9%

Enterprise(\> 1000 emp.)

26.8%

[![Userback](https://images.g2crowd.com/uploads/product/hd_favicon/fdc7e761d37dc77b3fdca6d7ce19265f/userback.svg "Userback")](https://www.g2.com/products/userback/reviews)

Userback

Small-Business(50 or fewer emp.)

89.2%

Mid-Market(51-1000 emp.)

7.7%

Enterprise(\> 1000 emp.)

3.1%

Small-Business

(50 or fewer emp.)

43.3%

89.2%

Mid-Market

(51-1000 emp.)

29.9%

7.7%

Enterprise

(\> 1000 emp.)

26.8%

3.1%

Reviewers' Industry

[![Discuss](https://images.g2crowd.com/uploads/product/hd_favicon/d166fd767c1b3eb440be577fe4402022/discuss.svg "Discuss")](https://www.g2.com/products/discuss/reviews)
Discuss

Market Research

47.6%

Consumer Goods

8.5%

Marketing and Advertising

5.6%

Food & Beverages

4.8%

Research

4.0%

Other

29.4%

[![Userback](https://images.g2crowd.com/uploads/product/hd_favicon/fdc7e761d37dc77b3fdca6d7ce19265f/userback.svg "Userback")](https://www.g2.com/products/userback/reviews)
Userback

Marketing and Advertising

25.6%

Computer Software

18.1%

Information Technology and Services

12.3%

Design

9.7%

Internet

6.2%

Other

28.2%

Alternatives

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