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At a Glance
Market Segments
Mid-Market (78.2% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
No pricing available
$15.00 1 per user per month (billed annually)
DialShree Predictive Dialer
Star Rating
(56)4.6 out of 5
Market Segments
Mid-Market (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DialShree Predictive DialerQuo
Star Rating
(3,245)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DialShree Predictive Dialer excels in its predictive dialing capabilities, with a score of 9.6, which reviewers mention significantly enhances call efficiency compared to OpenPhone's dialing options.
- Reviewers mention that OpenPhone shines in its ease of use, scoring 9.5, making it particularly appealing for small businesses looking for a straightforward communication tool, while DialShree's score of 9.1 indicates a slightly steeper learning curve.
- G2 users highlight DialShree's robust ticket management features, particularly in SLA Management and Ticket Collaboration, which are essential for mid-market users, whereas OpenPhone's ticketing capabilities are less emphasized, focusing more on basic communication channels.
- Users on G2 report that DialShree's quality of support is on par with OpenPhone, both scoring 9.3, but reviewers mention that DialShree's support is more tailored for complex setups, which may benefit larger teams.
- Reviewers say that OpenPhone's mobile optimization and user experience are superior, with a mobile access score of 8.8, making it a preferred choice for users who prioritize mobile communication, while DialShree's mobile access is less emphasized.
- Users report that DialShree's advanced features, such as Auto Dialer and IVR, score highly at 9.8, providing a comprehensive solution for call centers, while OpenPhone's features are more basic, focusing on essential communication needs.
Pricing
Entry-Level Pricing
DialShree Predictive Dialer
No pricing availableQuo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
DialShree Predictive Dialer
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
8.9
49
9.3
2,754
Ease of Use
9.1
49
9.4
2,799
Ease of Setup
9.0
38
9.3
2,077
Ease of Admin
9.4
36
9.4
1,209
Quality of Support
9.3
47
9.3
2,581
Has the product been a good partner in doing business?
9.6
36
9.5
1,196
Product Direction (% positive)
9.8
49
9.4
2,661
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.4
9
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
Agent Tools
9.4
9
Not enough data
9.4
9
Not enough data
9.6
9
Not enough data
Automation
9.8
9
Not enough data
9.6
8
Not enough data
9.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.4
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Generative AI
9.4
6
Not enough data
Functions
9.8
8
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.8
8
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.8
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
Platform
9.0
36
Not enough data
8.8
33
Not enough data
9.4
36
Not enough data
9.5
35
Not enough data
9.5
37
Not enough data
9.6
35
Not enough data
9.5
38
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
9.5
36
Not enough data
9.3
37
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
38
Not enough data
9.3
38
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
478
Not enough data
8.9
511
Not enough data
8.3
478
Not enough data
8.2
477
Not enough data
7.8
457
Not enough data
7.7
450
Basic Communication
Not enough data
9.4
1848
Not enough data
Feature Not Available
Not enough data
9.4
1736
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1329
Agentic AI - VoIP Providers
Not enough data
7.7
355
Not enough data
7.9
357
Not enough data
8.1
357
Not enough data
8.0
358
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1465
Advanced Features
Not enough data
7.6
1057
Not enough data
8.1
1266
Not enough data
9.4
1693
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
117
Not enough data
7.8
115
Calling
Not enough data
9.2
984
|
Verified
Not enough data
8.5
857
|
Verified
Not enough data
9.3
974
|
Verified
Not enough data
9.1
709
Not enough data
7.8
113
Contacts
Not enough data
9.1
1016
|
Verified
Not enough data
8.9
896
|
Verified
Not enough data
8.7
877
|
Verified
Insights
Not enough data
9.0
916
|
Verified
Not enough data
8.4
858
Not enough data
8.8
956
|
Verified
Not enough data
7.9
823
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
112
Categories
Categories
Shared Categories
DialShree Predictive Dialer and Quo are categorized as Outbound Call Tracking
Unique Categories
DialShree Predictive Dialer is categorized as Live Chat, Social Customer Service, Customer Communications Management, Help Desk, Customer Self-Service, Digital Customer Service Platforms, Contact Center Quality Assurance, Speech Analytics, Contact Center, Auto Dialer, and Call Center Infrastructure (CCI)
Quo is categorized as VoIP Providers and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
DialShree Predictive Dialer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
32.7%
Financial Services
10.9%
Education Management
10.9%
Health, Wellness and Fitness
7.3%
Automotive
7.3%
Other
30.9%
Real Estate
8.5%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.6%
Other
70.9%
Alternatives
Discussions
DialShree Predictive Dialer has no discussions with answers
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