Introducing G2.ai, the future of software buying.Try now
Compare Dialpad Connect and Ringy (formerly iSales) 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (52.8% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
No pricing available
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansRingy (formerly iSales)
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ringy (formerly iSales)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ringy. Users appreciate its AI-powered features, such as real-time transcription and sentiment analysis, which enhance call effectiveness and reduce the need for manual note-taking.
- Users say that Dialpad Connect's implementation process is smooth and intuitive, with many highlighting the ease of connecting with candidates without using personal phone numbers. This feature is particularly beneficial for maintaining professionalism in communications.
- Reviewers mention that while Ringy offers a visually pleasing interface and effective lead management, it lacks the recent user engagement seen with Dialpad Connect, which has garnered a substantial number of reviews in the last 90 days, indicating a more active user base.
- According to verified reviews, Dialpad Connect provides a higher level of usability, with users rating its ease of use and setup positively. This is contrasted by Ringy, which, while functional, does not have the same level of recent feedback to support its usability claims.
- Users highlight that Ringy’s automation features, such as immediate responses to leads via text or email, are a strong point, making it feel like having a personal assistant. However, Dialpad Connect's advanced call features and connectivity tools are often seen as more impactful for daily operations.
- Reviewers note that while both products serve small businesses well, Dialpad Connect's higher ratings in support quality and product direction suggest a more reliable partnership for ongoing business needs, as users feel more confident in its future development and support.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Ringy (formerly iSales)
No pricing availableFree Trial
Dialpad Connect
Free Trial is available
Ringy (formerly iSales)
Free Trial is available
Ratings
Meets Requirements
8.9
3,195
8.6
40
Ease of Use
9.1
3,215
9.0
40
Ease of Setup
9.0
1,200
Not enough data
Ease of Admin
8.9
1,111
Not enough data
Quality of Support
8.5
2,484
8.6
39
Has the product been a good partner in doing business?
8.9
1,035
Not enough data
Product Direction (% positive)
8.2
3,050
9.1
38
Features by Category
Sales Force Automation
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
9.0
31
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Marketing Automation
Not enough data
8.4
30
Not enough data
9.2
31
Not enough data
9.3
32
Not enough data
8.3
23
Customer Support
Not enough data
8.6
25
Not enough data
8.3
10
Not enough data
8.4
26
Not enough data
8.0
25
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
9.2
26
Not enough data
8.9
32
Not enough data
Feature Not Available
Mobile & Social
Not enough data
8.0
21
Not enough data
6.9
17
Not enough data
7.5
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Text Messaging
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
8.3
9
Not enough data
9.3
10
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.7
10
SMS Platform
Not enough data
8.5
8
Not enough data
9.6
9
Not enough data
8.6
7
Not enough data
6.0
7
Not enough data
7.6
7
Not enough data
8.3
5
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
Not enough data
8.3
437
|
Verified
Not enough data
9.1
711
|
Verified
Not enough data
8.4
457
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
630
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
Not enough data
8.7
578
|
Verified
Not enough data
9.1
691
|
Verified
Not enough data
Advanced Features
8.7
643
|
Verified
Not enough data
8.7
514
|
Verified
Not enough data
9.3
787
|
Verified
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
8.9
11
Feature Not Available
9.5
22
9.1
637
9.0
21
9.1
652
9.6
23
8.8
14
Not enough data
Contacts
8.7
649
9.1
23
8.6
576
9.1
21
8.6
517
8.7
22
Insights
8.5
493
9.0
23
8.7
554
8.9
19
Feature Not Available
9.7
18
Feature Not Available
9.1
23
8.3
405
9.0
19
9.3
16
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Ringy (formerly iSales) are categorized as Outbound Call Tracking
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, VoIP Providers, and Video Conferencing
Ringy (formerly iSales) is categorized as CRM and SMS Marketing
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringy (formerly iSales)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Insurance
90.6%
Health, Wellness and Fitness
3.8%
Real Estate
1.9%
Hospital & Health Care
1.9%
Airlines/Aviation
1.9%
Other
0.0%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Ringy (formerly iSales) has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
