G2 reviewers report that Insider One excels in overall user satisfaction, boasting a significantly higher G2 Score compared to D·engage. Users appreciate the platform's ability to create tailored experiences, such as designing high-performing WhatsApp journeys that enhance customer engagement.
Users say that Insider One's implementation process is notably quick and intuitive, with many highlighting the seamless onboarding experience. In contrast, while D·engage has made strides in onboarding, some users still find it challenging to navigate the complexities of their data integration.
Reviewers mention that Insider One provides exceptional support, with users praising the responsiveness and guidance from account managers. This level of support is a stark contrast to D·engage, where users have noted that while support is adequate, it doesn't always meet their expectations for timely assistance.
According to verified reviews, Insider One shines in its ease of use, with users frequently noting the platform's intuitive interface and powerful features for personalization. D·engage, while functional, has received feedback indicating that its user interface can be less intuitive, making it harder for some users to fully leverage its capabilities.
Users highlight that Insider One's advanced features, such as dynamic content and targeted merchandising, allow for a more personalized shopping experience. D·engage, on the other hand, is recognized for its ability to unify customer data across touchpoints, but some users feel it lacks the depth of personalization that Insider One offers.
Reviewers appreciate Insider One's robust analytics and reporting capabilities, which help businesses track performance and optimize campaigns effectively. While D·engage provides valuable insights, users have expressed a desire for more comprehensive reporting tools to better analyze their marketing efforts.
D•engage is really all about making it easier for businesses to connect with their customers in a meaningful way. Think of it as a tool that helps you send...Read more
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.